based on 1729 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly staff that truly cares about the dogs. Takes loving care of our elderly Frenchie.
Friendly and helpful staff, convenient hours, dog enjoys coming there
Very friendly receptionist / staff/ greeter!
Excellent pet care, and caring , friendly service!
Keeps Buddy busy snd he is tired when he gets home.
Nice staff
Clean facility
Capable, friendly management
My pup loves to come
It's about a mile from our home. The staff if very friendly.
The groomer did a great job on our dog
Staff is great and friendly. Only question that came up when we got home was whether the dog had been brushed thoroughly after grooming. We’re still coming back though for his next one.
A fun place for for our boy to play and get his energy out. We love being able to look in on him throughout the day on the cameras, and the theme days are always a blast.
We love the staff and the cleanliness of the facility. Compared to other establishments that we have used for our other dog the staff are with the dogs always and are truly trying to keep an environment where safety is a priority.
I love how quick drop off and pick up is!
I like the convenience of leaving my dog with Dogtopia
You are always so excited to see our dog and she loves coming there to play with her friends. Thank you!
The staff are friendly and welcoming. I feel they genuinely care about my dogs safety and welfare.
The care and effort that your team put into Daisy means the world to us. She's not the easiest dog, but your team has met her with kindness, understanding, and love since day one. I appreciate all of the work you put into navigating her reactivity and meeting her with respect. Thank you, so so much, for all that you do.
The employees are great with the dogs. I also like the webcam availability.
Treat our dog with great care
Alicia and the team go out of their way to be helpful, and everyone loves on the dogs.
I am grateful that my dog spends most of his time playing with other dogs and I appreciate being able to see him on the webcam!
The flexibility of drop off and pick up works so great for us. I don't always know how long my work day is going to be so not having a set time is the best!
We love the daycare. We enjoyed watching her on the video cam. Not sure she liked it as she never played and just followed the worker around. But it was just the first time and hopefully she would get used to it. Her spa bath was wonderful, she looked fluffy and her face was clean.
Dogtopia of San Jose has become our go-to for daycare and boarding. The owner and the whole team are incredibly nice and make you feel like you’re leaving your dog with people who truly care. It gives me real peace of mind, and my dog is always excited to go. Five stars!
We absolutely love Dogtopia Viera! The staff is always so welcoming and you can tell they truly care for all of the pups they watch over. I feel that I can leave Hazel with the team and she will be cared for and watched over properly and have a day full of fun. We always enjoy craft days and picture days! -Richie & Hazel
I love the drop in option. It makes it so much easier then having to schedule a,play day. Sometimes things just happen..
I love the way you care for my dog. I have used Dogtopia as the place for my last three dogs (over time different locations). You are caring people who care for my dog during doggie day care or if I board my dog. Your staff is kind, caring people who truly love dogs. Your staff understands dogs and treats them as individuals not just one of the pack. Thank you for all you do
Our dog came home with a deep puncture wound on her side. We understand that dogs can play rough and injuries can happen. But no one at dogtopia told us about her injury. She was groomed before leaving, so I can imagine no one noticed. We noticed it when our son was petting our dog and she nearly took his head off! She was in a lot of pain and couldn't even be touched on her side. I called Dogtopia to inquire about the injury. One of the supervisors was supposed to call me back after checking with the team but no one got back to me. This is really disappointing, to say the least.
Caring, experienced, CPR-trained staff who genuinely love animals.
Super clean and well-managed environments.
Sending photos, videos, and updates throughout the day.
Large play areas, comfortable sleeping spaces (with AC/heat), and stimulating activities.
How safe my dog is when she is at this location. Also, how awesome the staff is.
My Chihuahua smelled so freshing after her visit, teeth brush and all. We're definitely going to become regulars :)
She looks happy and busy all day. The bath is the best- she smells so good and is so white and fluffy!