based on 531 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent communication. Excellent availability
i was very impressed
with the way Nicky
(7 year old shih tzu)
was taken care of
the people who work there are obviously dedicated to the animals in their care
Controlled temperature environment. Webcam feature. Knowing my dog is safe. The staff is welcoming and friendly.
My dog is happy to go there and tired when he comes home. 10/10!
Great people!!!!
I love that Sparky can play all day indoors when the temps are so high outside. He has made several friends that he looks forward to seeing. When I mention going to play with Greta, Bella, Jasper, and Watson he gets very excited. The Romper crew is the best!
Dogs are happy and well taken care of
What I love most about Dogtopia is how well they take care of the dogs and how much communication they provide! 🐶❤️ And if your dog is boarding, I especially love that they send lots of updates throughout the stay—it gives you such peace of mind knowing how they’re doing while you’re away! 🥰
Flexibility
Pricing. Wish there was a multi dog discount.
Everything....from check in to check out ....
The employees. They really love our pets.
Flexibility with scheduling and ability to pause membership for small fee when out of town.
Always able to get in for night stays and daycare even when I book last minute.
The managers and coach’s are friendly and caring. They take the time to listen to concerns and resolve any issues quickly. I know my baby is safe and in good hands at Dogtopia. Lastly and most importantly my dog loves going there.
Kelly and the team are fantastic!
Krocket loves it. Can’t wait to get inside.
People are so kind. Maizie LOVES coming and often hates to leave. Workers form a bond with the dogs. You can feel it. I never worry about the kind of care our dog is receiving.
The nicest staff and Pippa seemed happy to go
Very professional staff and program. I feel safe leaving my dog with them and she has a great time when she's there. And she comes home exhausted, the best part! Being able to live stream the cameras is awesome too.
Cujo had the best time. He even did an arts and crafts project. The staff was so friendly, positive and attentive. He was very well cared for and pleasantly tired when I picked him up. Thanks Dogtopia!!!
My dog came home with a cough and a paw issues after her visit. Not sure if we wine back
My dog loves coming there. His grooming is always so cute.
My dogs are happy
It would have been nice to have more updated pricing information. I was told dog baths would be half price, but when comparing how much I was charged versus what was listed on the website, the discount was less than 50%. Also, I was not told food would be an extra cost. Other boarding centers provides food at no cost, so I assumed the same since nothing was said about it.
It is not about what I like about your services, it is about how Rookie feels!!! His excitement going there says it all!
The staff are very knowledgeable and friendly. They answer all questions thoroughly. The best thing I like is my ability to see my puppy on your webcam. What a great feature for us pet parents.
Dogtopia of Gainesville always takes pride in taking care of every pup they meet! They always make sure that every pup gets the care that is specified for each individual pup!
Everyone is so kind & my dog LOVES daycare
Each member of the staff is amazing! I’ve only had positive interactions since I first walked in for a meet and greet. I genuinely feel like the staff cares about my dog. The daycare option has been a lifesaver and feel like he gets treated so well when he is there all day.
the care the dogs receive