based on 422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The convenience of the location is nice. The staff is great as well!
Super friendly people. Communicative and caring of the dogs.
Friendly staff that make you know your pup is being taken care of like a member of the family when they are there
My dog is coming home with a smell again. It got better for awhile but it has gotten bad again.
Also, there are aggressive dogs that are not properly monitored. My dog is passive and shy and I have observed the more confident dogs bitting at her neck and jumping on her back. She mostly will just move away but I have observed on the camera that she is barking back which demonstrates how frustrated she is by the engagement.
The folks in the room must better monitor those behaviors to avoid dogs getting hurt.
Everyone is so nice and friendly. Murphy just loves to go and play with all of his friends.
My dog gets so excited when pull onto the road or parking lot. He loves being there. That is all I need to know. He is happy and well taken care of.
I am so appreciative that Jennifer is willing to work with my high anxiety, “hates to be groomed” Havanese. She’s given him many a second chance, thank goodness, and does a great job grooming both my pups.
Wonderful, caring staff!
The lobby has a strong oder.
Very friendly and trustworthy
I was slightly disappointed with how I wasnt informed about providing a bath for my pup when there are two grommers at the location. I was told on two separate occasions that my dog would get washed and never was. As much as I love my dog having them arrive back some smelling like a kennel isnt always the best when I schedule it in advance.
Makes me question if they're providing the best for our dogs.
All of stuff are very nice and friendly and loves dogs.
Hours of operation, dog loving staff, flexibility, spa services on-site, variety of activities and most importantly, my dog loves Dogtopia
Scheduling is easy, the staff seem to really enjoy their work and I feel at ease having my dog stay for the day and receive spa services
Very friendly and my dog loves it there. He gets excited in the car once he sees where he is going
The staff is very friendly and the place is very clean.
Safe, clean and loving car for our dog.
Friendly and Mac gets a lot of playing time!
It seems that the web cam is not always working. I’d like to see my dog have less down time and more indoor/outdoor play.
The staff is very friendly and helpful.
Super convenient and friendly staff! I take my French Bulldog, Walter, 3 times a week for daycare and then also board him when I go out of town. He always comes home from daycare exhausted after playing all day! I love that they have webcams too so I can check on him. I’ve gone to other daycare places in the past that didn’t have them so I really enjoy it! It helps a lot with peace of mind when I’m out of town. I definitely recommend Dogtopia Waugh Drive!!
The communication! And getting to see Gus have fun....
Convenient hours, fenced in outdoor area, my dog really seems to enjoy it
The staff is very attentive. The Dogtopia app makes their service extremely convenient for dog owners.
I like how friendly you all were to me and that you seemed to care about Roary. Your process seems excellent and makes me feel confident to leave him with you all.
Name removed
Friendly and caring staff and the fun projects they have the dogs participate in!
Online
Love how my dogis treated like there own.... And love the times of operation.
Friendly and attentive to the dogs
Knowledgeable,Caring and Friendly staff.