based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt response and picture quality
The photographer was very helpful and kind. They took a lot of different shots.
I appreciate you taking a photo I couldn't have taken to capture a moment in my child's life!
Great print quality!
Good Pictures
💜
Quality of photos were really great!
Very nice photos
The photos are too expensive and I placed an order weeks ago that I still not received.
I've emailed twice about how absolutely out of focus my pic is. I asked for a refund. Zero response. Whomever took your pics did a horrible job and the ZERO response I received from my complaint is also ABYSMAL.
Everything!
Beautiful quality
The Last name removed Tassel frame was way overpriced. Poorly made. It also came with the wrong graduation year and no tassel. The email to customer support regarding my order was never responded to. I just don't want to ruin the moment, I'll accept the order as is with no fight. The mistake of a wrong year will be something we will laugh about in the future. But the purchase was not worth the money I spent for sure. Pretty disappointed.
Not suticified
Good prices and quality photos!
Photots
I ordered twice but the mugs I was sent to me and my aunt’s address have the complete wrong schools on them. How does that happen two times?
Pictures look terrible and I could not order as many as I wish. As experts on this job (and better profit) you could have warned student was not wearing appropriate TOP under graduation gown.
I love the variety in the back drops. Also, I think the pricing is competitive. Great w0rk!
Excellent!
Very impressed with how easy it was to order and how quickly I received my order. Thank you so much!
My photos were not protected in plastic and came in the mail on a rainy day in a paper envelope. Luckily I have a lift in my mailbox that keeps mail off the bottom Of the mailbox. Photos were affected by the moisture and were a little warped!
look good and quick delivery
worst
like stealing money from students without editing it properly
The photographer didn’t know how to pose or set up pics….they are awkward and I purchased one because I really wanted to capture the moment but my daughter really does not like them at all. Matter of fact one of the ones we purchased was because it was so bad!!!
Taking a 12MP image and compressing it to 1MB causes noticable loss of quality. In addition, the color balance of the images is off and one image was badly out of focus (which could not be seen in the online thumbnails). It was a complete ripoff of $100.
Prices were way too high
The touchup should be included not extra.
To expensive
It looks great! It also arrived either earlier or around the time it said it would.