based on 10168 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The photos were incredibly expensive!
That your products offer pearlized photos.
Everything was picture perfect and my pictures looked amazing
All pictures arrived safely and beautifully! I love the pictures as well! The only small challenge I encountered is that the plaque arrived in a package that has a different address on top which confused me a lot. Otherwise I am very happy with everything!
The pictures are all cropped. I made my pictures a certain way and they were totally cropped and my son's diploma is missing because of the crop.
Beautiful quality.
the pictures were very good and prices was reasonable
I like the caption options
One picture was blurry
Great quality and fast service
It was nice to finally get a picture of my high school graduate receiving his diploma! I had been asking for one for two years. Then my son received an email from your company with a link to the pictures from graduation, and he shared it with me. It was a great photo, and I'm glad to get it.
The photos for this type of event were ridiculously priced. I wasn't even able to purchase all the photos with myself and family in them because I cannot afford them. Additionally the images taken during my actual pinning were of poor quality, and no one from my family took pictures as we were told the photographer would be doing that. So this once in a lifetime image of me graduating nursing school with three small children is of poor quality. I thought we would have the option to purchase all of our images for a bulk price that was not an option. Overall I would not recommend utilizing this service to anyone ever again for a nursing gradation pinning. The style and format is not designed for us as students. It was designed for single gradation image purchase. I wish I would have known in advance this would be so unreasonable so I could have take more of my own images. Not everyone can afford hundreds of dollars for 10 images that lack quality.
Ease of ordering and fast delivery
The photo was poor quality. Not suitable for display. I had ordered other photos several months ago that were of high quality. This most recent photo was a bit blurry.
Prompt service
I love that you captured multiple shots and different aspects.
The clear quality of the pics and the subject matter was superior! lol
Very good pictures delivered fast and efficiently
The photograph with my daughter and the two deans has the male dean completely chopped off laterally. That is unacceptable and I could have done a better job than the supposed professional. That is the one I always have custom framed for the wall of each my kids over the years when they graduate. This is such a disappointment. Very unsatisfied. You can send that particular photo larger than 8 x 10 at no charge and I will see if my framer can make it look better.
It’s too expensive to get all the photos you all took. The fact that no one can have the same access as you guys at our special moment and we HAVE to buy these in order to have a memory of that moment is sad. Wish it was not so expensive to obtain all the photos you all have of me. Only you guys have them. I will never. I can’t purchase them all. Barley make money and now have school loans.
You didn’t provide photo stand for 8x10 Mahogany Finish Plaque
I felt that the prices were a little high for the prints
Quick service, easy ordering
The look is amazing, especially when you aren’t aware of pictures being taken without noticed.
They were beautiful everyone I should thought a private person did it but I told them the school did them an excellent job
Pictures were available promptly
The 3-Picture Frame I received was broken, snapped in the corner out of the box. I'm getting around to doing an RMA. Also one of the prints had some cosmetic imperfections. The pictures themselves looked nice. The website and ordering system feels outdated and was a hassle to use.
I emailed you all and sent a picture of the broken frame I received. I got no reply.
My son’s face is blurry on the photo we purchased.
I sent an email when I received my photos explaining that two of the photos the faces look orange does not appear to look orange and the proofs but the pictures I received look horrible and I asked if I could send them back and get a refund for those two pictures never heard from anyone until Rec receiving the survey
Prices