- Phone: 248-349-0900
- Visit Website
Customer Testimonials
The staff was friendly, and the service was done to satisfaction.
Great Repair Service
Great Customer Service
Great RV Experience
Really appreciated the team's ability to get us in for a moderately big fix at the last minute. Your flexibility saved our camping trip.
Fast friendly service with people that knew
what they were talking about.
Everyone is friendly, efficient in keeping you informed and dedicated to your overall experience
Fair prices. Great service. Pleasant folks to work with.
Customer service has always been great. They seem to genuinely care about the customer and their wants and needs.
did what they said they would do when they said they would do it.
Very friendly and helpful
Erica and Service department are fabulous...thank you
Very complete top to bottom
The service department exceeded my expectations
Good service
Well organized processes
Attentive and friendly staff
Lori Pelath is wonderful to work with. Brought motorhome in for service and was greeted with a smile. She took care of the situation immediately and kept us informed every step of the way which we appreciated greatly. She is heads above every one else at doing her job. Needs to be commended.
We have been very Happy with our Grand Design Solitude since purchase in 2023. Last year we were in an accident in Florida. Jeff in Service worked with our schedule to get it repaired and back to looking like new. Thank you!! I would definitely recommend General RV in Wayland for Sales and Service.
Brett did an awesome job of communicating and staying on top of the repairs for out motorhome.
Friendly service and good work.
Friendly, fast and thorough
Worked well with us from choosing our RV through repairs.
All team members are super friendly and and always have the customer first in mined.
Very clean operation and professional.
They have always had on services done to make our next outing/trip we had coming up.
Sales staff are very knowledgeable about their products and don't waste my time trying to show me RVs that are not what I am looking for.
Service writer knows more about my coach than I do and is very polite and helpful. The service department makes appropriate repairs and does so on time.
Everyone there was so nice, attentive and helpful! Thanks all for getting me on the road as soon as possible!
Brycen was a great salesman. Dan also did a great job working through the purchase process.
Very comfortable buying experience. Rick was awesome throughout the sales process. Answered our questions and only showed us units that fit our needs. Scott, Marshall, and Chuck, along with everyone involved in the process to get us out the door in our new RV. I would recommend General RV and Rick specifically as the salesman to any one that I talk to.
They are all very personable and sincere,
actually, noticeably different than other RV dealers I’ve had to deal with in the past
Everyone was very nice and knowledgeable about what they do
We liked the personal care we received from Richard and Derrick; and, the knowledge of both gentleman. I also liked the cleanliness of everything and the comfort of the waiting room. I was passing through on a cross country road trip and really wished I lived closer so I could come for regular maintenance. Keep up the great work!
Terry went over the entire unit from top to bottom and back to front.
Now the bad experience. The brand new unit has a stain on the coach, the table is scratched and the table boards are uneven, there is water leak in the front bedroom and leaking right inside the entry door. Now I have to bring it back for service to find and repair the water leak, then a second trip for the table repair! This is a brand new Brinkley camper and there are already issues.
Good service