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Customer Testimonials
Taylor was wonderful as my service advisor. Attentive, kind, and professional. Even though it took a few weeks, the dedication to keeping me informed made it seem much less.
The customer service is great. Claudia and Ingrid, They treat me with kindness and make me feel genuinely interested in helping me resolve my issues. And in general, they've resolved all the problems the RV has had in record time. I'm very grateful; it gives me peace of mind and confidence.
A beautiful coach at a great price.
Every person I met. The sales person was extremely knowledgeable and very helpful. Every other person we met there was also helpful and very nice to work with.
Was not pushy and it was easygoing
Isabella was very helpful with purchase of toilet.
Great customer service
Their efficiency! It made our storing our RV there much easier.
Our Washer/dryer unit fell over in the 5th wheel. We pulled into General RV who quickly got their best guy available to plan and implement a system to keep the unit upright. (Our dealer was unable figure out how to do this the last time it happened.) Back out on the road in a few hours. Very satisfied customer!
Everyone was very helpful.
Customer service is top notch! Our purchase experience was one of the best we’ve had in a while.
Excellent communication, respect for customers, willingness to complete warranty issues.
Service was well explained prior to work being done.
Tonia Young is the best. It's a pleasure to have her schedule and make sure our RV is serviced properly. General RV is the best.
The service advisor was professional and concise in the manner and cost of the service I was requesting.
The team members are Really interested in helping you. The showroom is clean and the parts department is well organized. My RV is in for service now 12:7:25, however I needed a part a month before and Emily Fletcher found it !! Nice work.
Excellent Service
Dan Sherman and Weston Bird are phenomenal individuals to work with!
Dan played a huge role in the success of us making a purchase at General RV.
Kuddos to the team at the Huntley store-Reception Desk, Bruno, Leslie, Dean & service team and Moe! We were considering financing the new unit, however, we were dissatisfied with the meeting we encountered at the Huntley store. Other than that particular situation and a couple “minor flaws” with the trailer workmanship- we definitely will recommend General RV to all our family, friends and acquaintances!
Thank you, we love our Brinkley!
Jerry and Shauna C.
They did what they said they were going to do No BS. We look forward to working with them in the future!!
Quality workmanship, good turn around time, great staff, very efficient.
speed and price
Nice people. Quick service
Being kept informed and explaining what the issues and resolutions required.
Everyone is eager to help and fix any issue you may have
The wonderful people who took VERY GOOD care of us. The worker who fixed things we found (not but two) broke or needing a little work. The salesman Chris, who was so kind when dealing with us, he even called the day after we left, to check on how we were doing. The finance guy Vincent (I believe) who had us signing so many papers we thought we were going back into the military. 😆 The wonderful lady Tammy who walked us through our beautiful new used rig. Tammy was very informative and helpful she was even kind and uplifting though she had to put her loving companion down, bless her heart. Thank you ALL so much for getting us taken care of. We will deal with yall again. Oh and Justin who even agreed to call and have the fogged windows fixed once we got ready to leave Florida. We would deal with these folks again.
On time at appointment time
Very friendly, professional, informative, and affordable
Very impressed on how they treated me on buying my tv and especially when I picked it up. They were organized and greeted me in a welcoming way making my experience wonderful!
I wish I had the time to spend a night there when we purchased the New class c. I have been reading all my manuals. I would of liked to talk to the techs a little more
The waiting area and the staff were very friendly