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Customer Testimonials
Excellent customer service from the Service Department. Friendly, listened and explained everything well.
Very friendly and knowledge staff. Great parts department and a great service department as well. The fifth wheel I bought was very well explained to me and clean thoroughly and ready to go when I was ready to pick it up.
Skylar was great, super friendly and worked with us to match a deal we had going at a different dealer.
Nice clean store with just the items we needed
Very Helpful & Kind Greeting & Check-In
Quality Work done in a decent amount of time
Vending machine with sandwiches helped the wait. :)
Griffin was fantastic. He did everything he could to make sure I was happy with my purchase. My walk-through was prompt and easy. Very good experience.
Everyone was a pleasure to deal with.
Friendly, knowledgeable and service was done quickly
Would highly recommend General RV
Manny was super helpful and nice
The friendly people
The people we dealt with were great, sales, finance and our delivery walk through. We've purchased from General in the past, but Birch Run was the best experience yet.
Quick turnaround and very knowledgeable service salesman.
Megan is a great pearson to work with.
Great customer support from Mattie & Justin.
Service department was great with Mathew Adalam he got us fixed before our trip to Florida , thanks Mathew
Matt is just brilliant as are your technicians. Wonderful communication throughout. Managed my expectations really well. I cannot believe how great GRV Clarkston is compared to Wixom which is just terrible by comparison. I recommend you guys to all our camping friends.
It was a easy place to work with and I would recommend them to anyone looking to buy a rv
The friendly personnel that we encounted in all the departments. The effort that was made to honor any problem and needs we had as to additions items requested.
They were very knowledgeable and helpful.
Trevor kept us informed through the whole process. The problem is that this is the second time in which we had the fifthwheel winterrized by you and it wasn't done right.
Our service advisor, Andrew, was very communicative and followed thru with check ins as promised. Definitely a very positive experience. The end result of the maintenance and upgrades were exactly what we were expecting.
Cooperation and flexibility with service
The friendly people. The service of getting things done. The quality and quantity of Rv’s to look at. We especially want to Thank Mr. Chuck ( salesman). Mr Travis who gave the tour of our fifth wheel and explained everything great. Mr. Sean and his co-workers who explained the process of hooking up and parking. They all did an exceptional job. And whoever else helped and forgot to mention. Thanks for everything Mr & Mrs. Mark Burgess ( and Lexii our dog)
Process went very smoothly
Multiple people to assist you while purchasing, walk through and delivery.
Both Jon the salesman and Jon the finance man were not only very friendly but also very knowledgeable. We appreciate them very much!
Overall they took the time to listen. It was niot a perfect experience but it was very good. They definitely could have done a better job in certain areas, but overall, good.
Jordan did a good job explaining the whole process for the service and storage.
Everyone was really friendly.
The staff is outstanding!