- Phone: 248-349-0900
- Visit Website
Customer Testimonials
Both of the salesmen we had were very good. We started with Garret Desanza who took us around to multiple units trying to get one that checked everything we were looking for. He took his time with us and put in a good effort but we did not locate a unit my wife and I agreed on. After our initial visit the following week I located the Coachmen we ended up purchasing. We found out Garret had gone to another store and we now had Justin Allen. We drove back over to look at the Coachmen. We had a hard time locating it due to it being in the pasture. Justin stayed late to show us the unit. Greatly appreciated his time.
Our purchase felt like we were doing business with family. Yes, General RV is a big company, but the brief negotiations that took place were very cordial and fair. Everyone there was extremely polite, friendly and helpful. I never felt like I was being pressured to purchase, or rushed. After signing all the paperwork, I was surprised that they had closed for the day about 45 minutes prior to us finishing - and it was chewing into their weekend. Highly recommend, and highly recommend Nicholas our salesperson.
Everyone was knowledgeable and honest regarding the products sold. The buying experience was thorough and organized. Managed well and have quality people doing the work. Great experience so far!
No pressure when looking and buying a camper. Very friendly and helpful. Extremely knowledgeable, and explained everything very easily so that my family and I understood everything very clearly. I would highly recommend this company to anyone looking for a new addition or needed any kind of service.
I appreciate how helpful and kind the staff is at General Rv! They answered any questions we had and took the time to demonstrate and show us everything about the new travel trailer we purchased. You can tell this company truly cares about their customers.
Everyone at general RV was very helpful and knowledgeable. It was a very pleasant experience overall.
It’s close proximity to where I live
The best experience buying a New RV , Joe, Christopher, Christian all the Team was amazing!!
THANK YOU!!!
Competence, great character of personnel, with great service and customer care. I always feel valued as a customer from walk In through departure. Great job General RV.
Lorenzo Clemons
We ordered a new Coachman Beyond from General in Utah. We are in California, but it was well worth the travel to get it back here. It arrived on time, and just as we requested. One item was added after the order was placed with no issues. Then there is the amazing price we received. We saved a considerable amount of money from other popular sellers of class B rv's. Every part of the buying experience was great. If we buy another rv down the road, General will definitely be our first call.
Helpful and friendly
Our experience was excellent from start to finish. Tyler, our sales representative was very knowledgeable and and low pressure. This was our first RV purchase so we had a ton of questions and didn’t want to rush into a bad decision. Once we decided on the right one he and the sales manager worked to get us the best deal possible. Scott in financing also went above and beyond helping shop around for the best rate and even called on his day off to answer a few questions we had. Our pick up day was the best! Everyone made us feel welcome and informed throughout. The walkthrough was thorough and the team that installed our hitch was friendly and efficient. Thank you, General RV of Greater Jacksonville. We are now customers for life!
Friendly staff and very accommodating
Always have what I need gorgeous my RV. Staff are knowledgeable and courteoud
From the initial internet inquiry thru pickup everyone was very helpful and a pleasure to deal with.
Clean office space. Your staff was very knowledgeable. Liked the feedback to questions we asked.
Friendly professional and trustworthy.
Great service they were on time in the mechanical explain thoroughly what was going on
Efficient and friendly service. Karen was great to work with.
Had the model I wanted. Made purchasing easy.
I like the new pull thru addition at the service department. Makes it’s much easier to drop off and pick up my RV.
Professional personnel and pricing
Good people, good attitude
I went to General in Dover, FL for accessories for mu newly purchased travel trailer. I was greeted as soon as I walked in. The Sales Associate was knowledgable, proficent, efficient, professional, and personable. Job well done.
Friendly knowledgeable staff. Large selection of RV's.
Good people
Locations ! I go from Michigan to Florida and you’re everywhere in between. You have a top notch operation I don’t need to tell you that . I really like your attention to detail made me smile seeing miller family displayed on the tv
I like the personal care of service advisor Ashley. She keeps us informed of the status of our repair and trys hard to be sure we are taken care of .
We would like to say thanks to Ethan (our on line Rep), our sales person Haley at General RV in Birch Run by helping us with the purchase of our new RV. And thanks to everyone that helped us make our purchase an awesome experience. Everyone that we dealt with (and even the ones we didn't) were so kind and helpful with any questions we had.
Tom & Diane Hills
The Fellow whom wrote up my purchase is very helpful.