Customer Testimonials

Your entire staff was very friendly and knowledgeable.

Our service advisor (Danny Browder) was professional and courteous! It was a very pleasant experience!

Everyone was very sweet. We absolutely loved our finance guy Tommy. He’s a keeper. Really got to know us.

Our whole experience was very laid-back and not stressful. The insurance we purchased has already paid for itself in a matter of a couple of months! Service was fantastic and quick

People are both professional and friendly.

Everybody is very professional and the experience was great.

Very good service man (Fernando) easy to work with. Very attentive.

Only draw back is I truly feel your labor rate is twice as high as it should be. It’s way higher than an auto mechanic at a dealership. I’ve been a mechanic all my life and I’ve worked on RV’s also.
It take way more knowledge and tools etc for modern automobiles than an RV.

Beth Bowman was an excellent service advisor. She kept me informed and updated on my repair. She is an asset to General RV.

The sales representatives (Rick) were very helpful and informative; great information from Chuck and the other personnel were very friendly

Everyone was very courteous and did what they said they’d do. Our service advisor was very knowledgeable and helpful. We are very pleased with the work that was done and highly recommend General RV.

Friendly and knowledgeable sales people!

Even though you don’t typically do winterizing after 3:09. You did! For that, I am thankful!!
Brett is always happy and helpful!

NA

We loved the way our service person kept up inform on the work being done. Taylor was the greatest

Nikki, the service advisor, was very knowledgeable and professional. The service on my rv was preformed in a timely manner as promised.

Sales team

Tina was great helping me with service of motrohome.

Helpful people. Competent workers

The customer service Agent was very helpful in diagnosing the problems with my coach.

The team at General RV made me feel welcome and heard. They quickly assessed my RVs issues and we quickly agreed on remediation. Great experience.

Jake my service person made my service visit easy . He was prompt with getting my unit back to me! Thank you.

Clean and professional. I’m waiting for an update on the repairs to my coach.

I came in upset because of an accident with a tree and my fifth wheel. Nick, from service, was very nice. The man doing RV intakes was very helpful when I couldn’t get my RV off hitch. Darryl from service came out and looked at my hitch and determined it was not working properly. I went to see Griffin from sales and he , with management, gave me a good deal for much smaller fifth wheel with new hitch and fireplace thrown in. Heather, coordinator, made it all come together. Then Griffin from sales and his partner, moved all my stuff from 1RV to another. They were both pleasant and happy to help. Good people throughout General RV of Clarkston. I will come back for sure.

Skilled technicians and mechanics. Excellent diagnostics and work completion.

Shay White Sales Associate at General RV was extremely helpful. She was pleasant and very honest. She took her time to answer my questions. She explained all aspects of purchase.

Everyone is positive and helpful

Service rep was knowledgeable, courteous and expedient best ever ever thanks

Everybody was extremely friendly and helpful.

Efficient

From Kathi who answered the phone and helped me to call & get my warranty extended, due to my appt scheduled after my warranty date. She is absolutely amazing.
Steve was very thorough about his answers to my complaints with my warranty. My experience so far has been great.