Customer Testimonials

Andrew's hard working on getting warranty work approved

Service

Very thorough, detailed throughout the process.

My adviser, Danny was very helpful and kept me informed throughout the entire process. Very willing to work around my schedule for completion of work and pick up.

Heather and her service folks were very accommodating and fit us in to a busy schedule. Nice job!

Prompt, friendly, thorough

I’ve been a customer of General RV for 10+ years.
Keep up the good work.
Thanks

Every thing went fine . Service and communication was greay

Great customer service

Very friendly staff

Everyone of the employers in the service department was very helpful and friendly.

We were passing through the area and developed a problem with our towed vehicle turn signals. General RV in Birch Run Michigan got us right in. We were treated very politely and professionally. Our service advisor was very informative and friendly. She let us know up front what the process would be and the pricing structure so we could make informed decisions on how we wished to proceed. The repair was completed quickly and we were able to get back on the road with only a few hour delay. We were very happy with our experience. The facility was clean, well stocked and everyone we encountered while there was friendly and helpful.
Sam and Pam Walton
Palmer, Alaska

Work done on time and as stated.

Everyone was kind and showed concern for my trailers issues. Responsive to all my questions. Special thanks to my service advisor, Amorette! She is a great communicator and kept me in the loop as to progression of work be performed.

Service, Responsiveness, attention, delivery

The service was performed as expected and the communication back and forth was great.

Professionalism and prompt service. Everything was explained very well from the pictures to the text messages. Very satisfied!!

It was very kind and gentle

Easy going. I was shown multiple options and everyone was knowledgeable regarding product without being arrogant. I didn’t feel pressured to buy additional products.

Our service rep, Joseph, is remarkable. He is great at communicating with us and helping to meet the needs of our coach. We have never had this level of service at any other dealership...and we are on our 6th rv.

Friendly informative experienced staff meeting every need as quickly and effieciently as possible.

Taylor in service was excellent she kept us up to date on everything and explained everything in detail.and Oliva was great too! the entire staff is great! The service department and the technicians are all great i always will go back .

Everyone was helpful and answered all of our questions concerning our Camper Van.

Kayte is a great friendly service advisor who
Kept me informed

Good work

I found what I was looking for thanks to general RV

Got the work done that was needed.

Jeff did a great job taking care of our AC replacement.

Than you!!

This location is GREAT. Warren in service was very professional and explained that I probably didn’t need the extra work done that I thought we needed. I truly appreciate when people are honest and don’t try to to upsell me repairs that aren’t necessarily.

Received 5 star service! Jeff our advisor understood our repair issues and Sam the master technician serviced them most effectively. Our issues were not only attended but preventive maintenance was addressed.
We were most satisfied with General's service team at Fort Pierce and will definately be back.