Customer Testimonials

Danny Browder does a great job as my service advisor.

Shannon Bell was terrific. I was a walk in with no appointment and she worked me in on multiple days.

Friendly and courteous service

Erica is an asset to your company. She was right there for the whole time, so kind, caring, and informative

I was hesitant to give you a 10 but that was only based on my last visit. The delivery of my 2026 coachman was very good. I was updated throughout the day of the progress on delivery issues. Everyone I worked with made me feel like they cared.

My experience with my 2022 Thor was terrible , the motorhome had several issues and you had it longer than I did first year of ownership.

You have really improved hope it continues!

Friendly and respectful

Gage is the reason

My service advisor was excellent and very courteous in helping me with my problem with my Rv.

It was quick and easy. everything was in order

All the people we worked with in getting our new travel trailer were very helpful.

How well organized the departments were.

The people

Amanda Alamo was a pleasure to work with. She addressed all our concerns and got us taken care of as quickly as possible. Overall, she was a pleasure to work with.

Hudson did a great job showing the rv

We pulled in from out of state and stayed in the parking area for a couple of days with electric hookup while searching for our new RV, after receiving our new one we parked it next to our old RV and switched all of our belongings into the new one. The staff treated us amazingly as they helped us transition into our new RV.
This is our second RV from General RV and are well pleased, we will be going back for our next one.

Comunication is key with me. Mark Mello was a pleasure to work with. I appreciated your vehicle intake process
Over a good experince that will keep me coming back

Every one was super nice and knowledgeable in there specific areas and no pressure on some add ons I could choose from.

Very professional staff. Kevin was extremely patient and helpful with my orientation!! He really explained things thoroughly, which i needed as a first time buyer.

No pressure, felt like a premium buying experience

Price, willing to negotiate, meet or beat competitors

Great friendly people

good employees

Tim and his team were courteous and made everything right!
Thank you General RV!

From our sales rep to the final paperwork, everyone was so helpful! Kaine was busy with another client when we returned to run numbers on an RV we were interested in, and Tyler stepped right in to help! Tyler was so patient even though we weren't his clients. Mo, who put our paperwork together went way above and beyond what I feel were his responsibilities! He was extremely helpful explaining and driving the sale forward with my best interest in hand!

Jeff the salesperson was fantastic. Showing us everything while walking through it. Came back with a fair price but found out maybe could have one better price wise at the next dealer. During the walkthrough Scott was fantastic. There was a couple little issues and there were orrected on spot very pleasant experience.and then Kevin with the financing. He made it enjoyable, signing 400 pieces of paper.

Technician knowledge and their willingness to share information about the service performed.

The whole process went without a problem. Work was completed on time. Didn't really like the fact that the bill was miss calculated as I was charged for tax on labor. Anthony straightened it out. Hooking up with my RV went fine and everything worked just fine.

Friendly staff, good prices

Incredibly attentive and thorough service. Got me in and out quickly.

Communication throughout the process of installing the AC unit.

One suggestion would be: any work done for a customer on their RV should be demonstrated to the customer prior to paying and or picking up.

I asked Madison to demonstrate how the AC works, and verify the repair to the slider...I felt that it was a slight inconvenience to pull the trailer back up to electricity. This was my first time at General RV, and from my past experience with any vendor demonstrating is so important before we pay to make sure that things are working properly. Bringing an RV back is not convenient and it leaves a bad taste in a customer's mouth if the repair or improvement is not done correctly. I did convey this to Madison and told her it would mean the world to customers if she would do this and it's another way to create loyalty. I think she appreciated that. It might take a minute or two longer in the process, but you will create a customer for life! Otherwise I did enjoy my visit and I will be back.
THANKYOU, CAROLMAC

PLEASE KEEP MY COMMENTS PRIVATE AND DO NOT POST ON LINE AS THIS IS MEANT TO IMPROVE THE REALATIONSHIP BETWEEN YOU AND THE PAYING CUSTOMER