Customer Testimonials

Teams, Listen.
Teams, are very Patient.
Teams, are Determined, with the guest in mind.
Their knowledge, educational, talents, appearance, straight forwardness... in
Every department from the moment you walk in the front door. (Weather a guest purchases an unit, or not)
This attitude includes their department. Heads and Managers too!
With an exceptional BAD experience from a competitor, trust me, my family knows the difference!!
General RV IS MORE then a breath of fresh air. Our Lords journey 🙏 guided us there for HIS reasons🙌 🫶
P.S. The inventory goes on Forever 😁

WE LOVE OUR NEW LITTLE
Wildwood❣️ Perfection on every level!

They worked to make the deal without playing games. Everything on pickup day was extremely well organized and respectful of our time.

Overall, the staff was very courteous. My only concern was that our sales rep went to an RV show in Tampa so the main office seemed short staffed which led to some communication issues when transferring paperwork to close our deal. Once we got beyond that everything went smoothly to get our Airstream off the lot. The staff was very competent and helpful. Overall, we had a good experience.

Just about everything
But Chris was outside
Brian took the time to do a great walk through

Exceptional communication/service provided through Frank Henderson
Thank you for the outstanding and professional performance by the Service Department

The tech and service person were wonderful!! They thoroughly explained what was wrong and what my options were to fix it. I was in and out very quickly.

Friendly people

Hudson did a great job. Patient for us as first time owners. Paying was easy also.

When I called and spoke with Ed in parts, not only did he check inventory in the compuysystem. He took my phone number, ended our call so he could go make sure there really was one there on site and then called me right back to let me know he found one, before I drywall the way to Draper.

Very professional

Trevor in service was great to work with, he communicated excellent. Followed through on each item we talked about and had or RV ready earlier than anticipated. This drop off pickup system was simple and efficient.

We had a very good salesman. It was James. Trey was very nice and helpful one thing they said they would help us transfer but it didn’t happen I think I left some things but no one called to tell us if we did. Overall it was good

I liked getting updates via text.

Friendly atmosphere! Staff were welcoming and helpful from the front door to the last team member we came into contact with. Will differently share my experience with others.

They followed through and went the extra mile for our rv repair

Everything went as planned.

Brandon answered all of our questions and concerns and said he would personally look into the situation and try to get it resolved.

Friendly and cooperates.
Only things when goind the last part signing agreements lots of upsell. Does not want to take my own decision.

Also, the rv has some scratches and of the lights doesn’t flickers.

Scheduled my service as needed when going through Ocala. Service writer and others encountered were pleasant and professional

I am impressed how General RV truly cares about the customer's experience. Buying a used camper is usually worrisome. The fact that General RV fully goes over the camper and fixes any issues before letting it leave is something you don't see often, especially at their own expense. Not only was the service great, they beat the price of competitors by a landslide. So far I'm very happy we bought from General RV!

Steve Morrison (service advisor) was very thorough, and listened to what I had to say. It was evident that he wanted to provide the techs with the best information possible to get the issue resolved. The front desk person (Cathy?) was also very helpful and personable. I really appreciated that with a leak I got in quickly, and super liked that they found and sealed the leaks.

The staff are very helpful and the service level is great

Well there was a problem with the install of my new ac but I brought it in and they resolved the problem to my satisfaction. Madison and the service guys did a great job. Thank you.

Employees are all genuinely concerned about guests. If they cannot help you, they will find someone for you. Seems that all the employees have a stake in the business, and are willing to do what is required to make the business successful and thrive.

Everyone we dealt with was great! Very helpful and personable. They give you honest answers not just want you want to hear! Erika, LeRoy and Brian were with us every step of the way. They were very thorough with the walk thru and fixes. They don't leave you sitting in a waiting room for hours on end like some other places. Frequent updates and progress reports. And they were not pushy with the add ons and camping gadgets.

Everyone was friendly and professional

The associates took the time to understand my concerns and everyone took the time to explain the processes involved.

Great people and great products

Excellent staff
Very helpful

Service department personnel are approciable for questions.