Customer Testimonials

Services provided in the time frame promised and everyone was a pleasure to deal with.

Most important was the VIP treatment, everyone from Sales, Finance & customer services, did their best to accommodate our needs. I highly recommend General RV.

The service rep was very friendly and helpful. The service techs were very efficient and thorough.
Unfortunately I arrived for my 11:00 appointment to find the service department swamped and decided to leave my rv expecting to pick it up the next day. Two weeks later I got my rv back.
Everything was done as promised. No complaints about the service performed.
Maybe the service department needs to grow to meet the demand. You don’t want your hard-working employees to be overworked.

Everyone was friendly and our salesman, Chris Isaacs, listened to what our needs were and showed us a perfect unit!

Both the salesman CJ and the finance dept Gary Watts were extremely helpful and provided excellent guidance and assistance during the selection and buying process. They clearly worked within the unusual circumstances of the selection and sale for my sister’s recent purchase.

I appreciate the quick turnaround of my service and was still able to keep my camping reservation!

Customer service was good. The whole process was quick. No issues.

The whole buying process went very smoothly. Great communication throughout. We were really impressed when it came time to pick up the camper with the smooth transition from one area to the next. Extremely friendly and helpful staff.

Matt was great. We were out of state when our A/C failed. He was very helpful getting us scheduled for the repair. The work was completed quickly. He also pointed out some items that needed to be repaired that we did not know. Very happy with the service.

Good people. Very helpful.

Kristina Good made our entire experience top notch. She was incredibly knowledgeable and informative without being pushy, in the slightest. She took the time to understand what we wanted out of our RV and used her expertise to narrow down our search. Her friendliness and calm nature made the entire buying experience enjoyable and fun! Her enthusiasm about our travels was the topping on the cake. We will refer anyone we know looking to buy an RV to Kristina.

Friendly and knowledgeable. Sales rep very easy to work with and quickly understood what we were looking for

The waiting area is very comfortable with seating, drinks, snacks and Wi-Fi.

Very courteous

Prompt service & truth in estimating !

Nicole was excellent. Doug, the sales manager was very good and Kobi Hall.

Fast and efficient and very friendly and helpful

Quality service provided on my coach, but it took a lot longer than I would have liked. They forgot to include an item I asked them to fix, but Sam was very helpful rectifying the situation. Again, prolonging my service appointment. In the end it all worked out, just wish it went quicker, I would have dropped it off and came back later when the work was completed.

I was well informed of the recall notice. Recommendations on a replacement of the awning. Friendly staff.

Megan bob and Mike were excellent

Brenda was terrific! The service team is always helpful and friendly. We appreciate all they do for us!

It’s been a great ride! Thank you to everyone! Go Pack Go -Da Yooper

I had a special request to service my RV outside of the normal services. The price / estimate was agreed upon and completed in a shorter time frame. As a consumer with the need for professional help for a very expensive RV
All was completed .
Thank you

When I come in, I get good service Fernando is a great person to work with as a service manager, he is one of the greatest people to work with. There’s no BS is with him great place to work with Fernando is the reason I come there?

They paid attention to my concerns about the camper and the problem. Everybody had a smile and something nice to say. Repairs were fairly fast and efficient. Thanks for everything.

The timely manner that they got my camper in to look at and fix.

Personal expertise by the staff of birch run parts department

Megan kept us informed while our unit was in for warranty repairs.

Great service and a exceptional service writer.

all