Customer Testimonials

Everyone was so friendly

Excellent customer service with my visit

Started with good communication with G-RV. It was timely and efficient. Emails, texts and calls were returned with the requested info. Felt like our Service rep, Mr. Danny Browder, kept us informed during the entire process, from scheduling our repair to final RV pickup. Also kept us informed as work progressed, so there were no surprises at the end. I do recommend G-RV be more transparent about total out-the-door costs as work progresses, since work scope and costs can change as work is being done. Also, customer should know up front that cost will increase if paying by credit card.

The professionalism of the service managers stood out immediately, as they communicated clearly, provided honest timelines, and followed through on every commitment they made during my visit.

Chris is our service writer. He was very helpful and kept us informed of our repair progress.

Staff very friendly, clean facility. Everyone saw that our needs were being addressed.

Everything from start to finish. Great thanks to Art Holland who took us through all The models we wanted to see in the heat! Gary Watts and James for their financing assistance and honesty and to Stephen for being very knowledgeable through the walk through. Very happy with our experience and will definitely recommend General RV and their staff.

Everyone I met was very friendly, knowledgable and more than willing to address any concerns I had. It was a daunting purchase for me, but the staff made it a truly easy, satisfying and fun experience!

Catherine, our General RV parts associate, was extremely helpful. She identified the correct wiper blades and completed the installation quickly.

The service department was welcoming during the process of dropping our motor home off to pickup after service was completed. Our service advisor (Heather) seemed very intent that our concerns were addressed in her initial write up outlining each in detail. When we arrived to pick up our motor home we again reviewed each item, the work completed and issues that came up. At this point I would recommend General RV from purchase to continuing service.
Nice job everyone!

Very thorough, responsive. Explained everything.

Meeting all the people in all the different areas was a unique and nice experience. It made us feel like all customers were important to you. Everyone was so nice! Our salesman,Justin, went above and beyond in helping us. I just wish there was a General dealer close to us!

Shaun has been amazing! The service department had been on top of all my requests and warranty needs. Couldn’t ask for better service.

Everything was efficient and done quickly

Everyone was so friendly and helpful. I will say we should have been better to check the rv out before leaving. Had some issues but we r sure we will get the help we need.

The parts manager was very congenial and professional. My needs were accommodated in a timely and efficient manner.

I look forward to doing business with General RV for all my future camper needs. : )

Thanks for giving me the opportunity to express my appreciation.

Jim Last name removed
Phone number removed

Everyone is very friendly and helpful.

Great customer service from Sara and the shop guys

Dominik was great and informative. Ryan who did the showing after we purchased is exceptional and was very detailed and thorough with his job. He addressed all our needs and even upsold us on a few features and promptly got to work on them. He partnered us with Layla who helped to carry out all our needs and requests. It was a pleasant experience. Oh and the finance guy Tommy took his time and didn’t pressure us at all. Yet was giving us great guidance to ensure we protected our investment. All around was a great team who helped make the process as easy and simple as it could be. Thanks everyone! We will be back Layla and Ryan for sure to look at the Brinkley which you both were kind enough to allow us to see while waiting on the last few issues to be resolved.

They did exactly what they said they were going to do in a timely manner

Every one I talked to where very nice and helpful

Shaun, in service was awesome. Very responsive and timely.

I appreciate they kept their word

We were able to find the right RV my wife and I fell in Love with along with being able to get financing.

From making the appointment , dropping the coach off and picking it up after service, it was a seamless transaction.. Everyone we dealt with was professional and easy to work with. Good experience all around.

Positive employees

They were very friendly and made sure our questions were answered

Everyone very friendly and helpful.

Nayshai was knowledgeable and helpful. Felt she understood our needs and guided us to best course of action. She was also a very nice person.

Knowledgeable sales,financing, parts dept. fairly painless financing.