Customer Testimonials

Amanda. She kept me informed about the progress and promptly responded to any questions I had.

Everyone was very friendly and professional from beginning to end.

Working with Ms Morales in service. She has been working ny service for nearly 2.5 months in dealing with my extended warranty. Several of the techs who worked on my rig came to my rescue at the last minute when just prior to leaving my steps wouldn't come in/out and then my main slide would not come in. Kudos to the techs and Ms Morales for getting me back on the road.

Everyone i interacted with was very helpful and kind. I on the other hand got set with Josh. At the i was running out of time to be in my small home on wheels, my pups had already been boarded for 15 days. My house had been turned over to the new owners.

But Josh kept his cool and was very polite.

Don, kept his cool and was very polite.

The Ladies at the front desk were very cool and polite.

Thank you all
I love my new small home on wheels.
No more shoveling snow.
No more raking or mowing the yard for me.
Happy Dance 💃 💃💃💃

All of the service representatives from the manager to the service advisor to the technicians and evenninto the parts department listen to my questions and helped me understand all my inquiries and worked toether to resolve and troubleshoot any issues or concerns that i had. Since i waited there for the day i had lots of questions and when each of them was available they helped me feel comfortable and gain knowledge as i was completing my 1st year as a travel trailer owner. Thanks everyone! Art, Stephanie, Crystal, Heather, Rick, Brendan, Gage, James and even the nice tall blonde woman walking through the waiting area engaged in a conversation with me to make sure i was happy with service and my extended warranty. Oh and I met Kern at the end if the day! Great team in Mesa AZ . Thanknyou all!

Service was awesome. Can’t say anything negative absolutely wonderful communication.

Good team work....reflects a sense of job satisfaction through entire staff. Knowledgeable but also admitting when an answer isn't known....but knowing how to get the answer. Relaxed and easy to work with

We walked in looking for an RV battery and we walked out ten minutes later with one. It was super easy and convenient.

Very friendly Service, willing to work with you after the sale was done.
Thanks Ray

Great communication. Work was done timely. I do think that $225 per hour is a little overpriced.

Quick service, parts availability, and efficiency and knowledge of staff!

Staff were friendly and efficient. Took care of all issues without any hassle.

Friendliness. Willingness to help.

From start to finish very professional and caring group!

Very friendly , and knowledgeable !!!

Zac Clahun was excellent. Great working with him

My Service Advisor, Amanda, is extremely organized, knowledgeable, and efficient. She does an excellent job of keeping things moving and, when needed, brings in other members of the team who are equally helpful and professional. Chris at check-in, Kai in the shop, and the parts team have all been great to work with. It’s clear that customer service and teamwork are priorities throughout the service department.

Kristen in service is always so nice. She genuinely wants to help you and make things right.

Great people and service

Friendly, professional, nice waiting area, good communication.

Great experience and was helped through buying process by very friendly staff.

Everyone was very helpful.

Your service staff are attentive and the work completed on my unit was perfect.

Thomas from service was great! Your team did a great job

Available late in the evening before a holiday weekend. Needed a motorhome filled with propane, they just needed the keys and took care of everything. Very friendly staff while I had the short wait for the propane.

Straight to the point clean and great service

This location of General Rv I would highly recommend to anyone for their service department. We dealt with Audrey and with Mike and they were extremely helpful, very polite and friendly, could not have been a better experience for us. We are sort of new at the RV experience, but we sure know where we are going to go for our service needs.

Extremely friendly and helpful staff.

Quick

Easy to work with, very positive!