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Customer Testimonials
The Service Advisor Shannon Bell was a pleasure to work with.
Bonnie the service writer was very professional. The tech came out and explained the problem we had on the coach. Steve was very professional also. I would recommend General RV to my friends. Thank you for the great service.
The service in all departments was amazing, everyone was extremely friendly and they had exactly what I was looking for.
Professional
Service representative communicated very well with me. Complimentary inspection was good. RV was returned to me in good condition.
The check in process and checking out new RV!
Service writer was very knowledgeable and answer my questions
Matt stayed in contact with me while warranty work was being done. He kept me informed during the entire time. They also got the work completed 3 days before it was scheduled to be done. I am very impressed with his professionalism and his dedication to make sure things were done correctly.
Our service person Mark kept us updated in a very timely manner. Customer service was outstanding.
No pressure; professional; helpful; knowledgeable.
Very flexible with my needs
Everyone was awesome
Kept me updated on my repairs.
Everyone was excellent very impressed with everyone that was involved with the transaction and went very smoothly !!
Advisor courtesy, helpful staff..
Everything
Timely and professional
Helpfulness
My service rep, Frank, was knowledgeable and kept me informed throughout my experience
Amanda has been great trying to get an issue worked out for us.
My service advisor Brenda did a great job keeping me informed during the service process.
Easy to talk to, problem resolved well, communication and timing easy, camper ready when it was supposed to be.
Orderly process for walkthrough and purchase.
The service rep was Great !! She keep us informed us though out the whole inspection!!
Nikki is an excellent service advisor. I would highly recommend her to anyone.
I continue to be disappointed by the cost of service (in this case winterization) and the almost inexplicable delay in getting replacement parts even under warranty (specifically the fuel pump and filter for the generator). Auto dealerships can get these in days, whereas it is taking months to get these RV parts (still not received).
The interest the entire staff showed during the pickup of our new camper. Also, the walk through on the new unit by the staff. The maintenance staff also did a great job setting up our hitch for the new unit and adding a few extras we had requested during the purchase of the unit.
Welcoming, helpful and informative. I asked questions and received answers that helped me make decisions.
Service writer keeping informed
Zac Calhoun was a pleasure to work with. He is respectful, competent, and helpful. He and the other staff make customers (and their dogs) feel welcome.
The courtesy of the sales person. The professionalism in the way they conducted the entire visit. Their willingness to stand behind the service of the product and the integrity to take care of any issues.