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Customer Testimonials
They listened and explained what I needed to know and fixed what they could. And the service department had a part I needed at a reasonable price. I was thankful!
Prompt response to a show stopper issue.
Beginning with our sales person Mike and throughout our whole experience, everyone that we dealt with was nice and knowledgeable and respectful and helpful in all ways.
Amanda in service is totally awesome. Your tech’s are too notch and know what they are doing. Alicia in sales is an amazing professional. I would only by my rv from general rv.
The parts department was awesome. They took the time to listen to what I needed and they ordered it and called when it was in. . I will definitely be back in the future for other service. Thanks !
They did a very professional job of taking care of the complete deal. We had a great experience.
The organization of the sales department of the whole process of closing.
Our salesperson Art was so helpful and made everything very easy and enjoyable. Scott in servicing was very knowledgeable and patient and very nice. He was willing answer and questions we had. Linda was polite and professional and took the time to explain evry detail of our financing and everyone we met that worked there were very nice and helpful and just made the whole experience enjoyable.
Customer service is the best!
Let me start by sharing that I bought my first Class B from Bam a few years ago. Having the opportunity to work with him again was incredible! He is one of the most genuine and honest humans I've met, and has earned my trust. He makes sure his customer understands what is going on and is always fighting for the best deal. In addition to this, I want to add that the entire team was incredibly supportive and helpful. JB in finance took incredible amounts of time to make sure I understood the finances of the process, but also worked hard to secure the absolute best rate I could from the banks. John and Chris worked to make sure I got a more than fair deal for my trade in and that it was as smooth as possible process. Lastly, Jack did my walkthrough and answered all my questions as I took ownership of my new rig. Bottom line, I'd work with Bam and General RV again. This is a complicated process, but they have the professionals that will walk you through every step with great care. Looking forward to my new rig and my upcoming adventures!! "Best 'Bam' deal in Utah!!!
Very accommodating staff. Knowledgeable and easy to work with.
We've owned our van since 2023 and our experience with General was the first time we
I love the friendliness and fast service our customers receive
The professionalism and thoughtfulness
People were friendly.
Friendly and knowledgeable about the products.
Everyone was very friendly, no body was pushy.
I would highly recommend General Rv
Personalities, great people
I called about a parts issue. They check and verified my part and part number. They also had in stock. Very helpful.
Friendly staff very thorough o
The customer service was great, explained everything, answered our questions.
SO FAR THE FAMILY FEEL AND CUSTOMER SERVICE IS AMAZING! Rick Jesse Dan Heather Tim and everyone else thank you for making me feel like family—- Many years to come ! I know it will remain constant excellence !
Warm regards !
Victoria
Love our new Brinkley. Everyone was very helpful, happy & friendly.
Hudson was awesome showing us our camper. You all made us feel like we’re supported and valued.
Ease of purchase and the No Pressure approach in Sales and Finance departments
Everyone was kind and attentive, food was provided while we waited, we were informed of every step in the process, minimal wait times, excellent customer service
Great service
We had an excellent experience working with the folks at General RV in Longmont! Gary Movellan assisted & worked with my wife & I for about 2 months as we narrowed down what became a perfect fit for us as we took our first step into the RV lifestyle! Gary was patient, flexible & supportive as we navigated all the options out there for us. Loved that we did not feel pressured into settling for the first motorhomes we liked. Kevin Morris the Business Manager was also helpful in gathering information about our unit, added helpful suggestions & was fun to talk to. Once we decided on our RV, the rest of the staff also made the purchase process simple & not stressful. Lillian was helpful in setting up our finance meetings & pick-up events. General's Finance member (can't remember his name??) was excellent at breaking down & explaining details & options available during the closing. Finally Scott completed our RV walk-thru on our pick-up day - and spent a lot of time walking thru our unit! Made us feel much more comfortable driving it home!
Throughout the process Gary & the rest of the staff made our purchase a positive experience!
Thanks!
-First name removed & Katie Last name removed
(Sorry this review is a little late)
Erica is awesome. She is very knowledgeable n very helpful she goes above n beyond her call of duty. I feel very comfortable with her advice n suggestions. Thx u very much keep up the great job.
Fantastic service!