Customer Testimonials

Your business has a teamwork quality and everybody watches out for each other and the customer.

My service advisor was very helpful in answering my questions and getting my RV serviced

Their whole team was outstanding. They truly treat you like family.

Great service and continue to provide very helpful tips for maintaining my 5th wheel. Chuck in service is a wealth of knowledge. He is professional and personable.

Weve purchased 3 trailers through general and our daughter just purchased her first new trailer there. Next generation referral!

Scott Weese was great to work with

Personable and friendly, willing to deal.

The Ocala Fl team were outstanding. They were very attentive to our needs and delivered on all our requests. Thank you Matt, DeAndre, Sebastian, Maria, Kevin and Peter.

This location has a n8ce open floor plan. The few people had had interactions with, were friendly and polite. The location is the biggest plus for me.

Easy transaction. Nice choices of RV. Units. No pressure!

The service to was great!

They were honest and up front from the beginning to the time we picked the RV up. They treat you like family and kept us updated. I would highly recommend General RV to buyers.

We had electrical issues with our brand new Coachmen Beyond 22D bought in June. Talking to Tina in Service, we were able to squeeze in to Service within 2 days to get repair. Sean took great care of us thru a long day. All systems are working so we are much appreciative.
Phil Hannaford

excelent service, I am addicted to kindness

Everyone was helpful. Allen got the repair done quickly and explained in detail what was done. Thank you.

They were able to get me in and out quickly for my winterization and even cleaned my floor for me. Jessica in the service area saw that everything was done quick and well.

Quick and easy. Addresses my needs

Kept me informed of all that was happening.

Lori was a pleasure to work with. She was very detailed oriented and cared about our needs. I am traveking form Virginia Beach so its a hike, but the experience was worth the trip. I will return.

My service manager Justin was excellent. My RV was fixed and ready when promised.

Everyone was very knowledgeable, professional and kind throughout the entire process.

My service advisor was great! The work performed was really good.

The sales team was good to work with, as was the finance department (Rory). The best part of our experience was the hand off, Deeann was great. She went through the rig in great depth while being funny and engaging. She gets an 11 out of 10.

Tina was our service representative and she was amazing ,very professional, kind , and kept us informed throughout the process of fixing our camper from a tire blow out. We were in good hands and thank her with great appreciation for all she did for us !! Regards, Andy & Sue

It took great care of me in a timely fashion. It was a recall and they got right after it. I couldn’t be more pleased and I believe my service writer’s name was Ariel if that’s not right I’m close but she was just outstanding. She came out and helped me get all hooked up and ready to go. Explained everything they needed to do and gave me my copies of the work done. Very happy with general and again Ariel. I will continue to work with general in the future. Thank you.

our service writer, Bonnie Benard was exceptional. Very courteous, knowledgeable, and followed through with everything.

Customer Service

Amazing

Everyone at the Orange park location were amazing. I feel great about my purchase. I’m confident that if I have any questions or problems, I can reach out to the team and get the issue resolved.

The whole experience went well. They got us checked in quickly on drop off. Everyone was very friendly and most importantly professional and knowledgeable to their particular jobs from the front door to the pick back out on pick up. Service writer Will was exceptional. What I appreciated most about him was he wasn’t shy if he didn’t know the answer to a question his response was let’s find out. Couple questions I had didn’t involve this job yet he took me to shop manger to get my answers for next time I’m there. The install of my star link and two repairs we needed were completed to the Tee. I bought my coach from General RV in Richmond Va. Those guys were on point as well. So West Chester being much closer to me for repairs by 3 hrs I was delighted and we certainly will do our repairs services ECT there again. Thanks to all involved. Give them a pat on the back management! OH last the coffee machine was awesome thanks for the hospitality guys!