Customer Testimonials

Fair price

great sales and finance team! easy process

Sandra my service rep responded to my questions in a timely manner and got me scheduled when I could get there. She was flexible in scheduling my pick up time and reviewed a few things at checkout that I needed.

Very easy

Everything fixed correctly the first time.

People are extremely nice and friendly and accommodating and actually did everything we asked of them

Friendly all around.

They have a great team in every department and we enjoyed working with PJ, Wes, Mike, and Jack at every stage of our purchase.

The service was top notch across the board… comms were on the same page… from our sales guy, Dan (Beemer) to Jeff W. to First name removed T. to Jim (orientation-guy) and all of the front desk staff… all good indicators of an excellent team.

I especially liked that a bent jack was identified during the pre-handover inspection, and Beemer called to inform us and let us know it would be fixed and replacement parts were ordered.

Amanda made the whole process pleasant and efficient! I am very appreciative that she was there to help me through making it simple.

The Techbician who walked us through the Blue Ox hook up and new braking system was great. The install was as we hoped. The Technician had all the answers to our questions.

Tracy our service representative is very organized and detail oriented. The service technicians completed all work in an efficient manner. We appreciate the detailed explanation of what was done. Thank you

The positive, non confrontational attitude.
Their assistance with explaining corrections/repairs made.
The new, wide open service center.
The new operations manager is a significant improvement.

David the salesman was super helpful and found us our perfect home on wheels. Jason in finance was AMAZING!! Such great service. He did everything to make sure our experience was perfect! He made the deal happen! The service department did everything they could to get things done. The RV looked beautiful and the detailers did a great job!!!
It took a little longer than expected but the team did everything they could to make things right!
Would definitely recommend to everyone

The entire team treated me like an old friend or family member. They genuinely cared that I got into the right rig for me at the absolute best deal possible. They helped me get out an old toy hauler that I was upside down on and not happy with. They were patient in showing me multiple coaches, some of the same a few times. In the end, I left a very happy camper thanks to Austin, the most amazing and interesting sales rep, and Alex, the best finance manager I've ever dealt with. Extremely resourceful and sincere. They got their colleagues, bosses, and bank all rowing together to give me the best experience I've ever had with this third RV purchase.

All items on my repair list were completed promptly
When i picked it up my battery was almost dead
The lights were left on in the bedroom. Had to wait till my tow vehicle charged it enough to use the jack
That happened the last time also (In August 2025)

Ever single person that worked there went out of thier way to say hi or can I help you or even just wave at us out in the lot. They really bent over backwards to make us happy. It was a great experience and it went smoothly. Communication was constant, if someone didn’t have an answer for us someone else called us right back.
I have never met a happier and pleasant salesman than Blake. We went to the Draper ut location. I can’t imagine any of the other facilities being any different.

Mike

Professional, friendly, helpful staff. Starting with reception, sales, service, and finance personnel. All top notch!

The walk through

Sales staff was very friendly and professional. Worked with us to obtain the best deal. I always recommend my friends to visit General RV. I will always make my RV purchases from General RV none better in the RV market.

Everything went good I’m hoping when I need service on my trailer it continues.

Easy friendly to deal with

They are as family as family can get. They take care of their customers. No one is turned away.

We had good communication with Sam regarding our service

Gage was very likable and seemed to care about providing the best service possible.

The whole experience was fantastic. Brian was outstanding and was very helpful with getting the add on we needed.
Highly recommended General RV

People are so friendly and helpful??

The variety of RV options available for Class C, Class A and Travel Trailers.

I liked how the business worked as a team through looking and finding campers to Service and bringing it home. It was a fun fair process.

My Service Advisor, Lori Green, was excellent. Personable, knowledgeable and professional!