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Customer Testimonials
Parts staff was very helpful on recommending the correct adhesive i needed
Dustin was great to work with. On delivery day Ron and Vlad were very nice and helped us with what we needed. It was a pleasure to do business with such a great group of people.
A Friendly experience from sales to service
The techs seem .ore familiar with my vehicle than when I first purchased it.
Everyone was very helpful and communicative. Worked a great deal to answer all my continuous questions and still are assisting after purchase, which is huge!
Friendly staff, great pricing and excellent delivery experience.
The staff responded immediately to my issues in regard to propane leaks with my regulator. They explained the options, found the part, and installed it and had me back on the road as soon as possible. Everyone from the techs to the service personnel were great.
Missy in service is awesome to deal with every time . Rv repair is difficult and she has amazing patience
Shawn,(don’t know his last name) my tech has always been great for any service required. He’s meticulous, knowledgeable and efficient in his work.
This was my first experience w service advisor Brandon Hall. He was great, got my RV in quickly was polite, personable and communicated well.
I dealt with the gentleman, Derek Bosch great customer service great gentleman
Lori, our service advisor, understands that we live in our unit full time and makes every effort to accommodate us during the same day, which we appreciate.
Efficient and friendly help.
Everyone from the receptionist, to the General manager took an interest in our situation, and did all they could to mitigate our non scheduled service stop!
Quick response to issues and friendly helpful staff
Parts folks very knowledgeable and nice
The lady that helped me was kind and very helpful in helping me find what I was looking for.
Nice
The check in went great and so did the walkthrough, we found that very helpful. We had some additional things done to the unit while we were there which prolonged our time there but all in all it was a good day. We found that Lisa and Zach both did a great job of keeping us updated on progress and how things were going in the shop and that helped a lot.
So far we are pleased with General RV as a whole and we certainly hope that our confidence in them and their ability to continue to work with us in the future continues.
Easy to make a service appointment. I didn’t like that they told us they would not be able to recharge the Freon in our A/C unit if that was the problem. They should have told us about this limitation when we were making the appointment specifically to get the A/C fixed.
Mike, Stephen and Linda awesome.
Fixed each item I had a problem with……people there were outgoing and friendly
Sarah was very helpful
The no nonsense internet sales process and the team approach to completion of the delivered purchase
Good people, good work! Keep it up!
We got the Best service advisor ever!
Andrew kept us informed. All staff very friendly. Great warm cookies!!
Matt my service write up guy is fantastic. He is very thorough with his customers and tries to help any way he can.
Although they couldn’t fix my AC fan issue because it was a Ford issue, they did get me in to diagnose the problem very quickly.
We had an excellent salesman, service person that walked us through the couch and an amazing financial representative. If ever anyone asked me about the service provider, I will gladly recommend them highly to general RV. Let them know we appreciated them.
They went the xtra mile to
Get us up and going
Lots of models to look at. Service tech Eddie was great, he answers all my questions even after the sale. Sof the finance guy has been the same, explaining my warranty process as well. Jered my sales agent was great.