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Customer Testimonials
The knowledge of the service coordinator was excellent. I think the service rates are very expensive if I didn’t have a warranty and you are penslized if you didn’t buy there.
The service dept. Is great. My service mgr. Amanda is very knowledgeable and has Solutions to all my questions. She is very fluid at her job. I look fwd to seeing her at each visit. The team work is amazing too. Very Happy to be a General RV customer.
Friendly staff. This was the 2nd Motor Home we purchased from General RV Wixom.
Jordan kept us informed of the status of the part coming in from Thor and was able to adjust our appointment to get the part installed and not impact our camping time! The process was easy and took less time than then estimated. We were very happy with the whole process. We love having the staff at General RV to guide us in the warranty process… especially since we are newbies!
Sales staff made out purchase very quick and professional.
We have had a few manufacturer issues that were corrected.
We had some changes made that we wanted. All of these troubles and add on were handled very professional thru your service department.
Staff was very helpful.
Everyone was friendly, professional and helpful iensuring we got the RV we wanted.
The experience was great and also the treatment I would recommend this place to anyone
Friendly and willing to work with me.
They listened to me as a customer and fixed the problem rather quickly.
Mark, the primary drop off technician, is extremely knowledgeable and courteous!
Customer service is outstanding
Prompt professional explained service
Service tech listened closely and was very thorough with explanations.
Brandon the service manager did an excellent job. Along with the tech that serviced my rv. Great communication and access to both.
The new location in Fort Pierce, Florida is a great improvement over the temporary location. they previously had in the area. Their two new service managers Spencer and Jason are very professional, very knowledgeable and make their customers feel like they’re dealing with someone who cares about them. I think they will make great improvements in the service department over the previous management. Their personnel in parts and sales are also a pleasure to deal with.
Service representatives was great and service was done in a timely manner
The Staff was tremendous!!!!
Very helpful and knowledgeable staff. Also, it is a very clean environment. The scheduling is perfect. Everything is done in a timely matter. I'm very happy with General RV. I will definitely recommend it to my friends and family. Keep up the good work.
Very knowledgeable of the products.
Parts department is very friendly and gets parts on time like Robert know his job.👍👍 I ll will use you again.
Very helpful
Service was good.
Great service from sales thru delivery. My wife & I were treated as “customers”, not numbers and as this is our 5th motor home/ RV purchase, quite a refreshing experience. Highly recommend….
The entire operation seemed thorough. The personnel from every department were excellent, and they made us feel like part of the “family.” And we feel like we got a good deal!
Fast service and friendly staff. They got our coach in quickly, diagnosed the problem and fixed it properly. The communication was excellent and timely. Add the fact that this was warranty work and we bought the coach at a dealership in Arizona and they have earned a customer for sure!
I came in with no appointment @9am problem was diagnosed and was told they could fix it why I waited I figured an all day deal I was fixed n on my way by 11 great job
The staff was friendly and thorough..
I always receive great service while I'm there. They listen to what my concerns are, and make sure to have them repaired or the parts ordered when im ready to pick it up.
Everything !!