Customer Testimonials

Everything service on our RV was great. Just need to get organized inside the office and get customers in and out of service department quicker had to wait a very long time to check out and pick up the RV and there was not even a lot of people their just no one at the counter to help customers! This needs to be addressed .

Everyone was very polite and a very organized process.

We do have one issue that has to be fixed . Had covers put over roof vents but now can not close the bathroom vent.

Friendly employees and great service. Everyone went the extra mile.

Friendly service and very nice people. Employees knew what they were supposed to do and did it well.

Great customer service. The service department really works hard to make sure your issue are taken care of. And the service technicians are very noticeably. Will highly recommend general tv.

The service was responsive, courteous and friendly.

I dropped my motorhome off late morning on Thursday and received a call Friday afternoon that the service had been performed. When I arrived Saturday morning to pick up my motorhome I was waited on quickly and efficiently and was soon on the way home.

Technician seemed very knowledgeable.

Great personal very helpful

Weston & Bam were excellent.

The knowledge of the Van turnover person could have been better. I don't think she was completely familiar with the van, however, I know it was the first one from this manufacturer that you've delivered so I'm sure that will get better over time.

Thanks for everything.

Everyone was really nice and professional.

They were very helpful with the entire sales process.

Jeff in Wayland gave us outstanding service on our Winnebago Travato.
We were passing thru between NC and Canada and needed our trauma combi repaired. You all and Jeff got us back on the road just after noon. Thanks a million.

Bill Last name removed

Good analysis of the problem by service supervisor.

Very personable and knowledgeable. Took us right to the type of camper we were looking for.

Great customer support and service.

Nick in service is the best.

I could not have been more satisfied.
I was very pleased with your working relationship with my Motor Coach manufacturer, expediting the resolution of my problem.
Kayte, my Service Advisor, could not have been more helpful with excellent communication, frequent updates, and working with my supplemental Extended Service Payment Plan for payment.
COLIN facilitated crucial services only available from my RV manufacturer.
Frank acquired the needed parts quickly, knowledgeably, and most pleasantly.
George ("DOC") added his considerable expertise and efficiency to the evaluation.
Gratefully,
Kenneth Frumkin

Patrick was a very knowledgeable and helpful salesman.

Friendly helpful knowledgeable took care of my rv issues

Best Rv service

Excellent service
Staff are very professional nice helpful friendly and respectful

Honest and friendly

Rich & Kyle in service were very helpful, attentive and informative. Prompt service with professional care with & for our new Travel Trailer. Thank you very much GRV!

Only complaint I have is how expensive service is.

Very good service from Zach

We had some repair needs and we were on a tight time line. Alan Azar had all the repairs scheduled with his own technicians and a couple of outside vendors. I dropped off the motorhome on Tuesday and Alan called early on Thursday morning and informed me that it was ready for pickup.

Friendly staff, very accommodating

The work General RV, was top notch and done timely. They have always treated us very fairly. I would recommend them to my friends and family.

Rick A

Completed work on time and done professionally.