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Customer Testimonials
Always eager to help!
Took me as a walk-in or very considerate to my problem dealt with it and I was on my way
Kept me posted.Did a nice job on fixing our camper.
The people new what they were doing that’s a big deal to me!!
All personnel were friendly and professional. Service was performed quickly and efficiently.
I was heading out on a two week trip into New England when I found that the slides of my class a were not working properly. On an urgent basis I contacted General RV who were able to work me in to correct the problem. They literally saved our vacation. Kudos to Ian and Kayte for making it happen.
My advisor Shawn very knowledgeable and was very courteous. The front desk girls were very pleasant. The area was very clean and had coffee and other amenities.
Alan azar is the best in service
Accurate diagnosis and efficient repair.
Good customer service
It’s close and convenient with the new dealership in Weber county. I appreciate how fast they got my trailer fixed.
Nathan my service advisor seen that my repairs were taken care of to my satisfaction. Kept me informed on scheduling of appointment and followed through until it was completed and checked out.
Quick and thorough. They went above and beyond to try to diagnose our issue. No charge. Thanks Memo and Stephanie!
Matt is good to work with, he is knowledgeable and responsive. I have worked with other General RV locations and the people (Joe in Sales,Matt in service, and the people in parts) at Birch Run are the best to work with.
They were all friendly and professional in the service department. They diagnosed the electrical problem quickly, ordered the part promptly and installed the new part once it arrived.
The people who handled our issues to the best f their ability. Just wish Alliance would be as helpful when there’s an issue with they’re RV’s
Easy appointment setting. Very nice facility. Friendly professional advisor. Good communication. Thorough and detail oriented.
Did exactly what I needed in the time promised
Jaime is fantastic. She keeps in touch with us and give updates often. She makes the experience so much better!
My service guy Mike did a wonderful job in staying in touch and communicating with me through the process.
They got the job done and I was back going real soon
Efficient and did repairs correctly
Organized for our issue. Appeared knowledgeable for our needs.
Taylor was outstanding! Very helpful,professional and communicative with the service of my trailer
Richard was super helpful.
The guys showed me exactly what they did and how it works and how to use it.
In the parts department, Boyd and James are always very helpful professional. We greatly appreciate their assistance. Thank you.
Brought my 5th wheel trailer in for the Warranty for Life annual inspection. The service was thorough and the visit took not much more than an hour.
I liked the people in the office. Greeted when we walked in the building. To leaving with our new motorhome.
Tara and Brandon were very helpful to get my repair completed at a fair price. The new guy in parts located the awning motor I needed and service was fast and got me back on the road.
Jim & Lyn Chavis