General RV Center
25000 Assembly Park Dr
Wixom
MI 48393
United States

Customer Testimonials

Report a concern   October 10, 2025 — Rated 9 out of 10 by S.M. General RV of Greater Jacksonville (Orange Park)
What did you like about your experience with General RV?

Easy to work with.
Report a concern   October 10, 2025 — Rated 10 out of 10 by M.R. General RV Richmond
What did you like about your experience with General RV?

Once we finalized the purchase and came to pickup the unit we were extremely impressed with Lisa who keep everything moving and coordinated. The Finance people were great too! We also had a few items that need correction and the service department were on top of it and made the adjustments. Great service and a great team of people.
Report a concern   October 10, 2025 — Rated 10 out of 10 by Joan Solmes General RV of Greater Grand Rapids (Wayland)
What did you like about your experience with General RV?

Very knowledgeable salesman.
Report a concern   October 10, 2025 — Rated 10 out of 10 by James Sarros General RV Tampa
What did you like about your experience with General RV?

The best measure of an organization in my opinion is how problems are resolved. Mistakes and issues are bound to happen. How they are corrected and handled are the best metric by which to rate a business. Had a couple of issues about what was agreed upon but General RV took care of everything as discussed. EVERY single person I encountered was awesome! From the young ladies that greet you at the door through sales all they way through the mechanic and delivery: EVERYONE was excellent. I applaud that level of service. Thank you all!!!!

Report a concern   October 10, 2025 — Rated 10 out of 10 by John C. Maynard General RV Wixom
What did you like about your experience with General RV?

My last visit was to winterize my RV trailer. I had an appointment and had service person a signed to me and she helped me through process and I added a repair which was repaired in the same timeframe.

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.G. General RV Richmond
What did you like about your experience with General RV?

very good experience with ordering parts for my Coleman. Mike at the parts desk was awesome and helped me find the screens that fit perfectly.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Todd Mcleay General RV Wixom
What did you like about your experience with General RV?

Extremely knowledgeable advisor. Great repair. I have great confidence in my next year of travel until it is time to bring it back for another inspection.
Report a concern   October 10, 2025 — Rated 10 out of 10 by Robert Doxsey General RV Brownstown
What did you like about your experience with General RV?

Chad is very helpful, and trustworthy. I enjoy working with him.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Tom Killen West Chester
What did you like about your experience with General RV?

Young lady was informative took good care of me.
Report a concern   October 9, 2025 — Rated 10 out of 10 by John W Scanlon General RV Birch Run
What did you like about your experience with General RV?

Friendly and knowledgeable staff and also dedicated to helping us out!
Report a concern   October 9, 2025 — Rated 10 out of 10 by Alan Reilly General RV of Greater Chicago (Huntley)
What did you like about your experience with General RV?

Excellent service. Our service advisor Rick constantly communicated with us and kept us informed.

Report a concern   October 9, 2025 — Rated 10 out of 10 by A.B. Longmont, CO
What did you like about your experience with General RV?

The team my my transition to van life very easy!
Report a concern   October 9, 2025 — Rated 10 out of 10 by T.A.S. General RV Birch Run
What did you like about your experience with General RV?

Great service

Report a concern   October 9, 2025 — Rated 10 out of 10 by Chad Michael Nehra General RV Mt. Clemens
What did you like about your experience with General RV?

Lori & Christina are top shelf and they are the reason I keep coming back! Ladies I thank you!!!!
Report a concern   October 9, 2025 — Rated 10 out of 10 by S.H. West Chester
What did you like about your experience with General RV?

My service rep Katie kept me informed about ordering the part the day it came in and told me when the coach was ready to go. She is very good at her job. Very happy.
Report a concern   October 9, 2025 — Rated 10 out of 10 by M.A.S. General RV Birch Run
What did you like about your experience with General RV?

My service advisor Matt was very professional and knowledgeable about the service I needed.
Report a concern   October 9, 2025 — Rated 9 out of 10 by N.J.E. General RV Brownstown
What did you like about your experience with General RV?

Staff, from sale to service
Report a concern   October 9, 2025 — Rated 10 out of 10 by C.A. West Chester
What did you like about your experience with General RV?

Everyone was very personable, friendly, and supportive. I was very pleased with the service. It did seem to be a bit expensive.
Report a concern   October 9, 2025 — Rated 10 out of 10 by G.D.J. General RV Richmond
What did you like about your experience with General RV?

Very good experience all around.
Report a concern   October 9, 2025 — Rated 10 out of 10 by C.L.S. General RV Brownstown
What did you like about your experience with General RV?

Very friendly knowledgeable staff. Informative without being pushy. Worked with us to get our best options available. Customer Service has been very good and hopefully will continue.

Report a concern   October 9, 2025 — Rated 10 out of 10 by Larry Koch General RV Wixom
What did you like about your experience with General RV?

Everyone was very helpful and answered all our questions and had good communications from home to the dealership
Report a concern   October 9, 2025 — Rated 10 out of 10 by P.W. South Weber
What did you like about your experience with General RV?

Shaun was very helpful and kept me informed with the status of the recall.
Report a concern   October 9, 2025 — Rated 10 out of 10 by J.S.I. General RV Richmond
What did you like about your experience with General RV?

Lisa and Mark were very helpful and answered all of my questions
Report a concern   October 9, 2025 — Rated 10 out of 10 by J.S. General RV Birch Run
What did you like about your experience with General RV?

Relatively quick and friendly people.

Report a concern   October 9, 2025 — Rated 10 out of 10 by D.M. General RV of Greater Jacksonville (Orange Park)
What did you like about your experience with General RV?

I have bought 3 RVs from this General RV store. The employees know me like family because of all the years. The GM Chris has given me his private cell phone number. I'm lifelong with General RV.
Report a concern   October 9, 2025 — Rated 10 out of 10 by T.M.M. General RV Wixom
What did you like about your experience with General RV?

The staff did a nice job winterizing my trailer.

Report a concern   October 9, 2025 — Rated 9 out of 10 by J.F.R. General RV Richmond
What did you like about your experience with General RV?

The overall walk through of the new RV and the time they took to explain items
Report a concern   October 9, 2025 — Rated 9 out of 10 by B.F. General RV Ocala
What did you like about your experience with General RV?

The walk through was very thorough and you covered everything we needed to know to operate the RV safely.

Report a concern   October 9, 2025 — Rated 9 out of 10 by D.K. General RV Birch Run
What did you like about your experience with General RV?

Fast turnaround
Report a concern   October 9, 2025 — Rated 10 out of 10 by J.G. General RV Wixom
What did you like about your experience with General RV?

Greeted promptly. Updated regularly and price was close to estimate

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