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Customer Testimonials
Very professional and thorough. My Service Advisor Bonnie has been great!
Friendly professionalism from every individual we interacted with! Can’t say enough great things about General RV!
Very professional team . Knowledge staff. Lots of inventory. . One stop shop.
Every one was kind and experienced and helpful.
Service person Lori was awesome !
Sandy our warranty repair liaison was very thorough and professional
The time and effort taken to repair our trailer under warranty. This was a large repair requiring exstensive work as well as time to complete.
The trailer was returned to us in perfect condition. Well worth the time and waiting to get the job done correctly has been worth it.
Dan
From the interaction with sales representative Chris York to the closing of the deal with Clay Rush, the experience was very pleasant. The pick-up of the View 24D was conducted very professionally with Tom Hunt overseeing the coach orientation and Jim Brandt handling the financial portion.
Interacting with staff. Tracey and Chris in service are excellent. Tracey works hard to get things done and Chris knowlege of your products is a real plus
Both Tracey and Chris go beyond what I would have expected
Support by salesman.
Logan was knowledgeable, friendly and very helpful handling or warranty service.
The quick fix
Everyone was nice. Explain what was going on with the repairs on my trailer to the end.
They took care of my situation that I have been dealing with for over 4 months. Madison and David made it happen and I am greatly appreciated.
Sheldon Schulsinger, my salesman was great. He made the whole experience very nice. I had flown in the day before and he picked me up at my hotel the morning of delivery. Tammy your walkthrough associate was fantastic. She took pictures of a couple of things that were a little dirty or askew and a glitch with a slide. Your service techs fixed the glitch and took the time to show me the override in case it happened again. By the time I was finished with F&I all was good to go with the Coach.
All in All it was an excellent experience doing business with you! 👍😎
Everyone was very nice and friendly. Anytime I contacted Megan to ask for an update, She always replied right back to me the same day.
The all around customer service was fantastic 👍
Customer service at general rv Orange Park Florida has really stepped up to the plate and hit at least a triple play or even a home run compared to some of my experiences in years past. They seemed to have found thier groove. From calls to the service department and setting appointments, to having services completed properly. I was very pleased with the service department this last time. Well done.
All associates we dealt with were friendly and helpful, responded to our questions and concerns and overall made the experience as painless as possible.
Our service advisor- Ariel was the best and most pleasant person we ever dealt with at Gen RV.
Nice people working for my concerns
The staff seemed to be knowledgeable about my problem
The staff was communicative and friendly. It would be nice to be able to drop off. Overall a good experience.
Everyone is super professional and friendly!
Staff are friendly
Everything!
Enjoy showroom and people
Gage did a really nice job communicating with me throughout the service process. I was having warranty and accessories work on the unit. He kept me up on the process the entire time.
I hadn’t had any service from General RV in years. I’m glad they have people like Gage now in the department
Everyone treated us very well. The salesman showed me as many units as I wanted to look at after searching the inventory to pinpoint them on the lot. After I picked what I wanted he actually let me go back to look over them again. Overall the care they took during and after the sale was excellent. I would happily recommend this dealership to friends and family.