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Customer Testimonials
The whole process went smothes
I've dealt with two different General RV centers to buy travel trailers, and the Clarkston location provided much better service and attention to detail. Our salesperson (Daryl Devers) was quite helpful and James (the service manager) made sure we knew all of the ins and outs of the prospective units and compatible equipment (tow packages/weight distribution hitches). Both made us feel like they our best interests at heart rather than simply focusing on the company's bottom line. I will continue to use this location for service to my newest unit.
People are great to work with.
Hours, personal friendly and knowledgable. Shaun Little was great, Bill Moss showed and demonstrated products. Jennifer kept Us informed of status til delivery.
Very friendly, helpful and professional. Resolved my issue quickly so I continue my adventure. Thank you General RV for everything. Anthony
Not every salesperson is created equal. However long story short I found the right salesperson and everyone thereafter was terrific. ( concierge,Finance,insurance , parts and technicians) The prices are definitely the best in the state of Florida and mostly around the nation per my own research. Everything they sell leaves the lot in very good working order. They took my inspection report and adjusted everything no matter how big or small. Most of all General RV is backed by Matt from Matt’s RV review.
Helpful, friendly service on all levels!
Sales is really great.
Very happy. So helpful thank you.
The sales and financial staff were very kind and considerate. They answered all our questions about the different RV's we looked at. Most importantly they were not pushy at all they put absolutely no pressure on us to purchase our 5th wheel camper. We gave them our budget on what we wanted to spend and we found a very nice camper.
Very helpful. To date they have stood firmly behind their products. All warranty issues have been handled to my satisfaction. I’m glad I purchased my RV from General RV.
It was easy to walk in to shop for what I was looking for in a travel trailer! The sales clerk, finance, demo person and all the way to drop off were professional, very kind and helpful personal! We have shared information about your company to friends and family about the good service everyone provided! Thank you to all who provided the great customer service!
Knowlegable and care for customer, smooth transaction and we love our camper.
Our sales rep, Adam Herbett, was great to work with (and also was great during the purchase and loooong wait for our 2021 Thor Tiburon). He helped us get a good deal on the purchase of our Tiffin Allegro RED 360 BA37.
Our service rep, Richard Fougnie, is terrific to work with and ensures that warranty and other work is done well.
Well first all we are having problems with our clipper we can't even get into it with keys and we have called several times to try and get help with this maintenance but have not received any help yet. So we have a camper that we purchase that we can't even get into plus the screened in room that does not go to it. So what I would say about this company at this point is that we would greatly appreciate if someone would call us back and please come and fix the camper so we can get in and out of it. Brand new 2022 clipper and we can't use it. Been waiting for our cell rep to connect with us but not yet have received a call back. If you can help me in this situation I would be greatly appreciated.
Very friendly and wants to help mr Jerry Tempio kept me up to date with my unit very happy with the work done .
Very courteous
Lori in parts went above and beyond to locate/secure the part needed for my Grand Design. Outstanding service and communication!!
Great all around team, from start to finish. Very knowledgeable group that assisted in our new RV purchase. Thank you.
Very attentive to customer needs and wants
1. Variety and number of RVs on lot
2. Professional and friendly personnel
Very detailed orientated, friendly and easy to work with!
Everything!
Your service rep, Nicki, told us what to expect and then held to it. She did what she said she would do, and that hasn’t been our experience at other service centers.
Very friendly and helpful
I enjoy the friendliness of everyone that is there and how they explain everything and is up front with you about what is going on with the camper and what needs done. The overall experience was great.
People are friendly and the service was done promptly.
The people are great
I feel confident that when I bring my RV in for repair, it will get fixed
I was professionally treated and donny worked thru my issues and was correct in his diagnosis. Got a price on trailer tires that were $ 134.00 more per tire than local dealer for same exact tire. Labor charge seemed high but customer service was excellent. GENERAL RV in Elizabethtown pa is a welcomed business for our community and I hope you can continue to employ people with Donnie expertise. THANK YOU!