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Customer Testimonials
Good communication from service staff
Always had a great experience. I value communication and the Service Dept kept us posted Re our appt timeframe, costs, etc. Had us out the door and in our way earlier than expected.
Loved Janelle!
General knowledge of RV maintenance and other general RV knowledge
Overall, I like the friendly atmosphere and feeling like we are a part of the family. The folks took the time to answer our questions, were patient with us during the process and never pressured us.
It’s a big dealership, had an insurance clai, only wish we could have gotten parts a little sooner. Satisfied
The product and friendliness.
Justin has been outstanding in keeping us posted in the status of our repairs and very professional.
Very through, took their time with us and followed up as promised! A great experience.
Overall customer service
Very nice people.
Julie McPheeter-Service Advisor
Julie is the reason we stay with General RV.
Rob in the internet sales group was essential in my sale. His timeliness and attention to any question I had made the process seamless. Mike, the person who took me step-by-step through my camper at Birch Run was outstanding as well. Both of these gentlemen made the experience an enjoyable one and were the reason I have suggested General RV to others.
The friendly service personnel and the hard workers in back working on the travel trailers and fifth wheels and making it right for everybody
Say what you do and do what you say!
Great customer service
Everyone did and outstanding job. I would recommend them to anyone.
Strait up talk, price negotiation and great service.
Haley in your parts department was very good to deal with, she is an asset to your company.
Sandie and Dan were top notch. Couldn't of went any smoother. Very happy with the camper, we just picked it up on Saturday and haven't camped in it yet. But have a trip scheduled Friday.
The service person that helped me was very helpful In knowing what I needed to fix my problem
I like how coming in we were not pushed into any decision. We were asked what we were looking for and when we said we weren’t buying that day we still got all the info we wanted and needed. Dawn was Amazing!!! We had our four year old with us and she just left like she was home. She was doing cartwheels and gymnastic moves all over that place. We visited another place before coming here and my once we were here and got to meet Dawn my daughter said I really like this place!!!! We felt at home and no pressure at all. We made a purchase about two weeks later. Nothing but a great experience thanks to Dawn and everyone else that we encountered!!!
Nick in Service is the best.
The Knowledge and hospitality was second to none! I was beyond impressed with the entire process from start to finish. Mike Waggoner was exceptional with his knowledge and helping us make a very informed decision about our Class A purchase.
Convenience of buying a travel trailer from my couch. Eddie was great to work with and when we arrived Jack(I believe was his name) who did our walk thru to show us everything was patience and answered all the questions we had. Dan who did the final paperwork was great at explaining everything. Hoping they add a location to Denver soon so they are close for service if needed.
Always nice and friendly. Explains what all the services are.
All was a very good experience, Sales, Parts and Service. The staff up front were all friendly and genuinely ready to help. Had the RV that I wanted and price was good. Would do business again. Thank you.
Professional at every level - Sales, service, parts!
Service