Customer Testimonials

Overall customer service

Very nice people.

Julie McPheeter-Service Advisor
Julie is the reason we stay with General RV.

Rob in the internet sales group was essential in my sale. His timeliness and attention to any question I had made the process seamless. Mike, the person who took me step-by-step through my camper at Birch Run was outstanding as well. Both of these gentlemen made the experience an enjoyable one and were the reason I have suggested General RV to others.

Selection.

The friendly service personnel and the hard workers in back working on the travel trailers and fifth wheels and making it right for everybody

Say what you do and do what you say!

Great customer service

Everyone did and outstanding job. I would recommend them to anyone.

Strait up talk, price negotiation and great service.

Haley in your parts department was very good to deal with, she is an asset to your company.

Sandie and Dan were top notch. Couldn't of went any smoother. Very happy with the camper, we just picked it up on Saturday and haven't camped in it yet. But have a trip scheduled Friday.

The service person that helped me was very helpful In knowing what I needed to fix my problem

I like how coming in we were not pushed into any decision. We were asked what we were looking for and when we said we weren’t buying that day we still got all the info we wanted and needed. Dawn was Amazing!!! We had our four year old with us and she just left like she was home. She was doing cartwheels and gymnastic moves all over that place. We visited another place before coming here and my once we were here and got to meet Dawn my daughter said I really like this place!!!! We felt at home and no pressure at all. We made a purchase about two weeks later. Nothing but a great experience thanks to Dawn and everyone else that we encountered!!!

Nick in Service is the best.

The Knowledge and hospitality was second to none! I was beyond impressed with the entire process from start to finish. Mike Waggoner was exceptional with his knowledge and helping us make a very informed decision about our Class A purchase.

Convenience of buying a travel trailer from my couch. Eddie was great to work with and when we arrived Jack(I believe was his name) who did our walk thru to show us everything was patience and answered all the questions we had. Dan who did the final paperwork was great at explaining everything. Hoping they add a location to Denver soon so they are close for service if needed.

Always nice and friendly. Explains what all the services are.

All was a very good experience, Sales, Parts and Service. The staff up front were all friendly and genuinely ready to help. Had the RV that I wanted and price was good. Would do business again. Thank you.

Professional at every level - Sales, service, parts!

Flexibility

My salesman, Bob is outstanding, very professional never blows me off. I would highly recommend keeping him around forever because guys like that are hide hard to find. He’s a huge asset to your company.

People are friendly and very helpful.

Wixom location has proven excellent in every aspect; sales to service and parts .
Experienced professionals, courteous and patient. It is evident they are trained and groomed to succeed.
I have been a loyal customer three years running and have watched hard working personnel get promoted.
This tells me the executive team and the mission of the company is truly in it for the long haul( no pun intended!).
I will always spread the good word so others can experience the same satisfaction as I have.
Thank you!

This is our second time purchasing from General RV. Bob was our first sales person. Then recently Alex both were awesome. Rod the financial man was awesome. Last was the mechanic PJ is the best!! We want PJ doing all our repairs he honest know his job and does it very well! General RV is lucky to have PJ. Awesome worker

It’ conveniently nearby!!

Nice people to do business with sales and parts bend to please

Friendly, efficient & very responsive.

Great customer service, sales and financial employees.

Fair trade and positive negotiations.

Huge inventory.

Trevor Tyler and the service department are helpful and knowledgeable. It is often difficult to convey service related issues but my experience with the service department at Wayland General RV has been positive.