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Customer Testimonials
I’ve enjoyed every aspect of my relationship with General RV for several years. Their sales and service departments never disappoint.
Nikki is great at scheduling, follow up, explanation of what to expect. Service appointments are simple if you don’t need something done “like tomorrow”, but I understand that is the norm for most businesses right now.
Claudia our service advisor was excellent she resolved all of our issues in a timely matter All of work done was done properly
He communicates very well and frequent
Our salesperson was able to find the RV that we were asking for that was also within our price range after we left. We had a few repairs a few months after we got the used vehicle. It was easy to book an appointment. Service was done in decent time.
The willingness to work with the customer and the promptness of addressing any issues.
Got my RV in top working condition
Sales personnel very helpful!
They were quick and courteous
Well it was about 6 months ago let me try to remember. If there was no complaints and returning mishaps I'd say all went well and good. Brandon Brown and the staff friendly and welcoming. All is well with the Odyssey as the miles and time increase. Be well.
They answered our questions and were able to fix everything but the dvd player.
None
Good service except trying to get a hold of some one about selling my camper back to them have not heard from no one,? I do not plan on making money off camper just enough money to pay the pay off amount please n thank you hardship can not afford camper. It is a 2024 ROK clipper Great Shape!!
They got my RV working
Love my service rep Amorette and how helpful the entire team is.
Veronica was very professional
They do an inspection when you bring in your unit
They try to get materials at a cheaper rate.
Pleasant staff, very knowledgeable n great service.
The service rep Mark Mello was great to deal with. Over in parts Emaliy was great also to deal with . Im glad I met them both .
It was great.
Friendly, caring and efficient
Friendly staff. Easy process when scheduling service appointments.
We are happy with the team we have warranty items to get fixed seem to be slow but we are trying to be patient
We love the “keep you camping” program. We’ve used it twice !
Friendly customer service personnel, pre inspection during check in that discovered some items that needed repaired, price of repairs was very reasonable for RV repair and the repairs and service were finished in a timely manner.
Appt scheduled easily and timely. Was finished when said and cost was as as described.
Service from Karen Ricker was outstanding. She was very knowledgeable and polite.
The friendly service from all the service department members and Mike the service manager, who helped us figure out our awnings on our 2025 EKKO 22a, he told us that the parking brake has to be on in order for it to work. Go figure, it didn’t mention that anywhere in any of the manuals or on line. Problem solved!
Thank you Mike
Well staffed and responsive when I have had questions and issues
The communication