Customer Testimonials

Prompt, professional, friendly, complete

Sean did a great job with our maintenance issues today…quick, kept me informed an explained everything.

The folks at General RV were very professional. I was very happy with the services I received.

We were able to get all we needed done in one day thanks to our service advisor Danny Browder.

Service is exceptional

Everything, Everyone was very nice. The palace was very clean and large. No pressure sales. Prices are on par with the industry. Highly recommend.

Jeremy from service was incredibly helpful. He went above and beyond to get my camper needs taken care of. He is honest, patient and knowledgeable. He genuinely cares about providing excellent service. He will answer any questions you may have

Lance in the service department was great! Had 3 issues come up with our trailer, and all 3 items were taken care of the same day. It was a pleasure working with Lance and the General RV service team. Highly recommend them!

Jeremy , was fantastic! He knows how to treat customers and with very much respect and compassion! Just a great person to handle anything customers need!
I love to do business with great people like Jeremy
Frank Guarisco

Customer Service

Jon was a great salesperson. Went above and beyond to help us find what was right for us rather than rush us into the wrong purchase.

Friendly staff and knowledgeable!

We liked that TJ our salesman went above and beyond to get us into a camper that fit us and our needs.

The friendliness of employees, and willingness to go the extra mile. Shawn is an awesome advisor.

Great people way to work with and made sure the experience was awesome

Love doing business with them.

Emily ensured I was setup with Marshall and Dave for a smooth delivery. I also enjoyed installing the capture plate with some assistance in liquid sunshine (in bucket’s) after the application of the fabric and exterior protection package was finally finished with the coach after the walk through. Except for getting soaked it was a great experience. Katherine was very helpful in the accessories/parts as well. All in all great team of professionals.

Prompt responsive service with a positive approach, very personable, thorough, helpful. Emily was exceptional from the first contact and addressed all the issues, reassuring us every step, taking the time to help orient us. Marshal was so helpful and patient cordenating every detail
Vaden the hitch specialist was very helpful with a unique hitch setup that was very sophisticated. Unfortunately I have a few names absent from my memory that follow...the hitch installer worked with me to understand the complexity and get the set up right the first time... The manager kept in communication and directly communicated with us as well overseeing the operation start to finish ... Two other associates helped to support the setup and made thiings like transfering the bike rack and bikes a s a simple team approach task, with everyone involved and helping..
The finace representative was experienced and professional very perso able, listened and did not pressure us in any way, a refreshing, pleasant experience. The only reason the rating is not a 10 was a minor Travesty with the initial representative were we just did not click and felt that we were not communicating on the same channel... Emily noticed the tension and re assigned us to a different team member understanding tbe tension of a long day of orientation , a big Investment and a demanding day of details. Having us stay overnight hooked up overnight to make the end of the day easy and to assure us that we could use the features first hand and address any problems before leaving was a very kind gesture and stress reliever ... thankyou to everyone for there patience kindness dedication and class A service...it has made the process truly a pleasure and fond memory...Captain Roger and Dr Gemma

Big selection

Great service

My service advisor is the first advisor that kept me updated and informed on the process. She also went to bat for me with the warranty company to get my RV fixed. My service advisor was Amanda Alamo.

The personal service was wonderful. The staff members at the wayland facility are very friendly and were willing to answer all our questions. Our sales rep was very knowledgeable about the travel trailer we chose to purchase. Kudos to Mr Taylor and his staff.

Very knowledgeable and explained the ins and outs of the RV we purchased. Being our first purchase, that was very important.

Vickie in sales and Mike in finance were both great to work with, friendly, knowledgeable and made the entire experience a pleasure.

All team members seemed to really be invested in making sure we had a positive buying experience.

The overall service was excellent.

I have purchased several RV’s over the years and this experience was the best by far! Everything promised was delivered and then some. General RV has a great team at this location and I highly recommend them.

Everything was well explained, with pictures of areas that I couldn't see. Like the roof or under the vehicle.

They have always gone above and beyond to help us get our RV in perfect order in as fast as possible!

All the staff was very friendly and accommodating. When we walked through our new camper my wife and I bought they were very patient with all the questions we had and we didn’t feel at all rushed though it.