Customer Testimonials

Michael was not pushy. He was patient with us. When we ere ready to buy we went back to him because he was knowledgeable, took the time to show us options and was not pushy.

Staff very attentive and welcoming. Service explained well and done on time.

My entire General RV service experience was excellent - from Bonnie my Service Advisor who is very experienced and a pleasure to work with - to the body shop that completed an under-hood repair and Eddie the service tech who personally went through all elements of the repair work he General RV delivered the coach washed and detailed.
I’ve never had that happen in 20 years of RV’ng
This visit was a very pleasurable experience

Jeremy made the day go smoothly while being honest about the possible wait time needed to get my work into service. I was pleasantly surprised at how soon it was completed. The only negative was missing the bap I was expecting to get in your lounge area. I also appreciate the friendly service technicians and the patience they have while helping me understand the work they perform. That’s an observation from prior visits. Jeremy did a good job this trip explaining the work needed.

Personal service by Jordan. Explained everything that was needed done, and when work was done went over everything with me. Very professional.

Very pleased with Mattie and her get it done skills. I can depend on her to get things done and follow up to insure that the work will be timely and done right.

Friendly

Service was great, Gage was very professional and made sure I was kept informed of the progress and cost of my repairs, I was taken without a appointment because I am part of the KYC program.

It was a great experience! Thank you!

Sales associate and RV Service were very helpful and knowledgeable.

Ollie kept me informed and provided options. Very professional operation, very different from other service providers in the area.

Fast service. Friendly staff.

Everyone was wonderful and helpful. The walk through and demonstrations were very informative and thorough.

Nice well informed salesman. No pressure.

I enjoyed the buying experience from start to finish. My sales rep was great and everyone was friendly. Smooth process.

My only feedback is to make sure the camper is thoroughly cleaned prior to delivery. There was screws, wood shavings, etc in the master bedroom from an add on I paid for. Additionally, the floor throughout the camper was very dirty. My son’s feet were black after walking barefoot.

Otherwise, a great experience.

Great people, easy to work with,

Efficient and professional. I love the courtesy inspection. It’s like having a friend help with yhe little and big things that need to be fixed. Your technicians are at the top of their game and communications from my advisor is excellent. Amanda Alamo will keep me coming back at least once a year for issues or basic maintenance I don’t want to do myself

Everyone was friendly, knowledgeable and helpful.

Easy to business with, operation of the RV was explained well and everyone was pleasant and friendly.

Friendly service, everything was done as requested. That’s why I bought my camper with them.

The drive through inspection was relatively quick and painless.

Quick friendly staff. Helpful and knowledgeable when asked any questions. Service as expected

Had what I needed and price was good

Felt welcomed appreciated and of value / was treated with respect by all / efficient / never felt pressured to spend beyond our intentions / solved many issues to our complete understanding / anticipated issues we’d not thought of / thorough walk through if our new travel trailer to total understanding / the vehicle was delivered at the exact projected time and set up perfectly
As a result of you team’s pride, knowledge and expertise, my wife and I are moved in comfortably and thoroughly enjoying our new investment.

The friendlness of the front door staff and kaytee making sure the motorhome work was done

We are very happy with General RV. Our appointment was scheduled and our service was great. The staff is friendly and professional. So happy to hear the Katie got a promotion.

We had a great experience with friendly, knowledgeable sales and service staff. The online support team lined up RV options that closely matched what we were looking for, which made the search much easier. The financing process was smooth with no surprises, and the final price was exactly as estimated, including the extended warranty.

We had a small problem with purchased unit and the staff explained as soon as we met for our walk through.
They explained that they were working on it. As we started our walk through, our guide was very knowledgeable and explained the coach in detail.

We had a lot of questions about the unit and all were answered. We never felt pressured We were informed of the progress on the problem every 30 minutes of the time spent in the dealership. Very impressed with General RV

Two years ago, we had a terrible experience with lazy days and there are still some of the same people at the new place and we absolutely had a wonderful experience this time. We purchased a new RV and it was a great experience when we walked up to do our walk-through we were welcomed. We had a gift basket and we had a vase of flowers. Our name was on a ticket at the door that welcomed us to our new RV and everyone has been extremely friendly. The culture has completely changed since general RV took over. We appreciate it . Michael was an extreme help. He is extremely knowledgeable about the RVs. He was in sales and he did an amazing job. The only thing that I felt was maybe the tech was not up to par with a lot of things that were in the new RV but Michael came and rescued him and showed us how to do things and it was a good experience overall.

Everyone on staff was extremely helpful especially our salesperson Martin. All of our issues were looked at and the entire staff worked to resolve all of our concerns to our satisfaction. The service and positive attitude by entire staff was great to see and how they all worked together as a cohesive team. This location I would consider absolutely superior than the Dover location.