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Customer Testimonials
Missy was awesome and outstanding. She worked hard to address our concerns. She successfully resolved our items. We r grateful for her support.
Very friendly and knowledgeable staff
Selection
Excellent and friendly service!! Got us back on the road in a timely manner. Very professional and easy to deal with.
Sandy was great to work with! Five stars!
I needed brakes for my 2019 Highland Ridge Light. Other dealers had difficulty getting the correct parts. Andrew at General RV knew exactly what I needed and ordered the correct brakes. They were there the next day. Although I was an hour away, it was worth the drive to get what i needed. Thank you.
Great sales people. Manager was fantastic. Everybody we encountered was knowledgeable and friendly.
The friendly and cleanliness. The staff always pleasant.
Very communicative staff. I was updated routinely on status of parts and repairs.
Got us in quickly for a major repair. Worked well with our insurer to get the work covered.
Great selection on site. The entire staff was excellent to deal with. It was an awesome experience for my 1st RV.
Every one was great! Eli, Cami, Chris, Kim and others were wonderful to work with. I highly recommend General RV!
Timely and clear communication regarding the warranty work being done. Brett was super! The attention to detail was out standing. General RV is the only dealership we plan to work with for service and future rv purchases.
We ordered our rv from Terrytown in Grand Rapids and what an awful experience. We have the Terrytown sticker covered up with a General RV sticker-Thank you!
Spencer pulled through and delivered as promised.
Everything! Our Sales Manager Eric Anderson was totally terrific and really great to work with. General RV felt like our partner during the whole buying process. We are now loyal customers and are very happy.
Friendly staff, selection and prices.
Our service writer Bonnie was great! Kept us updated the whole day! And everything was completed that day! Although it took a very long time for the parts to come in, a couple of months, it was overall an easy process.
They fixed or ordered parts for all discrepancies I brought my RV in for. Very good communication.
The parts people were extremely helpful
Shawn explained how my Thor warranty works. He patiently listened to my issues.
Worked very hard to get us back on he road.
Brendon was great, he ordered our part and kept us updated. He’s very knowledgeable and got it right the first time! Thank you Brendon and nice job! You are a great example of why we continue to use General RV even though there are many more choices in the area!
Very good costumers service
Friendly professional people.
Are salesperson was very great to us. Who will definitely come back. Thank you.
Great location. Easy to park. Took care of me right away. Nice lounge.
Friendliness and helpfulness of the staff
Good communication and they fixed everything on the list. Very friendly.
Communication up dates
Everyone was very friendly and helpful. I would recommend General RV in Wayland to any of my friends or family.
I like the time that was took to explain our new 5th wheel and all its functions. Scott did an excellent job. Was patient and listened to our questions. If he didn’t know the answer he found it for us. We were treated lije VIPs. Thank you.