Customer Testimonials

Everybody working together to get the deal done

The people ,everybody was professional and nice.

The person responsible for my recall on our Minnie was very attentive and kept me well informed of the progress on our vehicle.

Chuck was GREAT in the service department. He keeped us up to date on all of the repairs to our RV. Very responsive when we had questions or concerns. GREAT guy to work with. I would definitely recommend General RV for service because of Chuck.

It was fast service!

Very professional and willing to work well with my trade!

The service ok wait for part to come in for repair people all way nice .

Olivia is great to work with. She and the General RV team has taken good care of me and my "Covid Baby" 2021 Entegra. Which had lots of growing pains.

She set reasonable expectations and got my work done ahead of schedule.

Willingness to help me when needed it. Took in fixed problem polite and professional

They contacted me when the warranty parts were in. Still awaiting other parts and want to make an appointment to install the back ordered ones.

Good service. Nice atmosphere and friendly people.

Could not be more happy with our Coachmen Remote and all the service provided by General RV at this location. Super pleased. Bo was amazing.

Very knowledgeable staff. Entire process was easy and straightforward. They took the time to show us, as first time camper owners how everything works and were available for questions if we had them, once we left the lot.

very friendly and professional staff

Very helpful and walked me through any questions I had and polite just backs up when you say we’re apart of the general rv family you guys have always taken care of us

Very professional ,instructional and caring people willing to answer all my questions

The service manager gave me an orientation to the facility to make me comfortable and my service advisor clearly reviewed the plan and waiting time expectations. The waiting area is roomy and comfortable and I found some great buys in the clearance section of the store.

Quick and easy process. Knowledgeable staff.

Kathy in service was wonderful. She communicated every step of the way. She is what customer service is all about. If we come back it will be because of her. Thank you Kathy, we appreciate you!

Heather was good to work with and was professional throughout the process. However, the scheduling and service appointment process could use improvement.

For my most recent appointment, I had a scheduled time of 2:00 PM on a Friday. When I arrived, I was informed that the service department was only then getting to their 9:00 AM appointments from that same day. My RV was not ready for pickup until late afternoon on the following Wednesday (I believe the work may have actually been completed late Tuesday or Wednesday morning).

On a previous appointment, I had a scheduled time of 10:30 AM. I took a vacation day from work specifically for the appointment. However, my RV was not looked at by a technician until approximately 3:30 PM. At that point, it was discovered that the parts I had been told were available to complete the work were not actually carried by the parts department. As a result, no work was completed despite waiting more than five and a half hours.

Experiences like these create a significant level of frustration and have led me to consider other service options moving forward.

Excellent service fair price!

Really just the people - our salesman Brendan, the business manager Cameron, walk through with Dylan - all really fantastic and it was obvious they were trying so hard to do everything right. Really nice delivery experience.

The sales person was great! Your service department always stays in touch.

My only complaint is not with you but the vehicle seems to always need repairs.

Thank you
Cathy Smith

Very caring people made sure we were happy Very knowledgeable and also very concerned about what we could haul did not want to sell me anything that was not safe. Richard Hardenburgh

Service was good!

Kristen is best she gets things done in a timely manner

I received what I needed in a timely manner.

Friendly and informative staff.

Pleasant experience friendly staff and always have what I need even before this camper purchase always bought rv products for my other camper at general rv

Great that they try to resolve any and all issues before leaving