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Customer Testimonials
Tracy, my service advisor, went all out to keep me informed of how things were progressing. We had a trip planned and she successfully got our repairs completed so we had a departure on schedule. Tracy is one of the most conscientious service advisor we have ever worked with. Other service reps could learn much from her ability to handle getting work completed on time and keeping the customers in the loop with updates on progress in a friendly fashion.
Very professional
Gauge was very helpful, and answers any questions I throw at him. Hope i spelled his name right
Friendly knowledgeable snd quick.
Kept me well informed
Convient even though we were a drop in.
They validated complaints that I had which were denied by the Fort Myers location.
Staff were friendly and the work was done quickly.
Curl was on top of it. Handled all our mini problems with our RV. And in a timely manner.
Deron and Michael at the check in point are excellent.
A
Eddy is the best. The guys there took great care of my coach.
My service writer listened to my issues and the mechanic did the work right the first time. Very pleased with everything they’ve done for us
Quick professional service
Everything just went smoothlyK
Stood behind there word
Service team took the time to listen to our concerns and based on our input, as newbies, they put the RV through the process of repair.
Great customer service
Andrew kept up with me every step of the way keeping me informed.
Matt in sales and Jon in finance made our purchase smooth as silk.
The service manager kept me up-to-date each week on the status of my RV. Because it took so long to get the parts, it took more than three months to get it totally repaired.
Service was great and the people dedicated to providing professional and friendly care.
We like the treatment and customer service , also the
Huge selections of rvs
The reason the why we keep going to Tampa is for our service advisor Shawn Robey! He is the best, he always go above and beyond, to help us!
Shawn Robey always keeps my updated with the status of repairs and is thorough in explaining work that is needed. The quality of work has been very good. I am satisfied with the turnaround time on repairs and they always get my coach back to me in time for my next trip.
Fast
The communication
I’ve enjoyed every aspect of my relationship with General RV for several years. Their sales and service departments never disappoint.
Nikki is great at scheduling, follow up, explanation of what to expect. Service appointments are simple if you don’t need something done “like tomorrow”, but I understand that is the norm for most businesses right now.
Claudia our service advisor was excellent she resolved all of our issues in a timely matter All of work done was done properly
Fixed in a reasonably fast time