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Customer Testimonials
Total communication with my service manager. Everything explained before any work was done and suggestions were made to fix any problems that occurred.
Friendly and effective service
A lot to explore
It was an overall good experience. Nothing that I would say was negative.
Heather Leasure! Heather was our service advisor. She was very thorough, and we appreciated that! Heather listened, explained, and kept us informed about what was happening with the service on our coach. She contacted us with updates and we didn’t have to “ chase her down “ to get information about progress.
Brock, a technician there also was willing to work with us and answer questions. We appreciated him as well!
Everyone at General RV were very friendly and responsive to questions and concerns. I had a few things outlined from my independent inspection that were not addressed before I came to pick up the RV, however, before I left parts were ordered and an appointment was booked to get those items addressed.
Friendly atmosphere, dog friendly atmosphere.
Quick professional service.
Good service
All people and the process to buy any RV was great
Very dependable and knowledgeable. Staff always make you feel like family
Timely service, easy to deal with
Personal service and great communication of service needs
The service, particularly the people providing the service was top notch. When I bought my Brinkley there I was told if I had a problem while camping I would be given priority to fix it. I really questioned if that would really be the case but you proved it to be true. That was a big deal to me. Everyone I dealt with were as helpful as possible.
Everyone was very courteous and professional. Very organized process.
Parts dept helped me!
The entire experience with General RV was great! Starting with our sales associate (Caden Brown) he was awesome! Very helpful every step of the way! Ramon did our walk through and did an awesome job! He was extremly knowledgeable and answered any and all questions we had. There was an issue with the hot water heater and Ramon started off by telling us and that he had already put in the request for the fix. The few other minor issues were addressed and we were on our way. Chris Stallings was also a pleasure to work with! Financing was smooth as well as Robert took care of that! Overall a 10/10 experience! Thank you!
Great service and they kept us informed as to the status of work being done.
Very professional Gage Chismar mr Representitive.
The staff did not feel rushed. They took their time to understand my needs and went above and beyond those as well to find even more alternatives
They took in our unit quickly and was fixed the next day
The people were very friendly.
The kindness from the start. We had a great experience and everyone was very helpful.
Great people
Prompt and had things completed in a timely manner
I am very pleased with General RV Center. The entire staff was very friendly and respectful—I would even say they felt like family. I recommend them 100%. Thank you all for your help with the purchase of my first RV.
People who worked there were personable and reasonable. The work was done correctly.
Had the hardware I needed to fix a drawer latch. Knew I could count on General.
Saleena who did the demo with us was fantastic.
We really liked our sales representative Nathan Parkhurst, He went out of his way to make sure all of our Questions were answered. He was knowledgeable and knew where to find the answers if we found one he didn't know. As far as the Travel Trailer is concerned we love iot and have already put it to trial. Very happy with all thank you for all your help.
I was treated with kindness and respect. Everyone was professional and was proficient at their job.