Customer Testimonials

Sam, our salesman, did everything he could to make this a pleasant experience. Blake worked hard to get us financing and Mike was very thorough with us going over the new camper prior to leaving the dealership. We did encounter a small issue once we arrived home and met with the service departing the next morning and they were very receptive in addressing our concerns. We look forward to a long relationship with General RV!

Service advisor (N.H,)was friendly, answered all questions and was great to work with.

Hillary was very knowledgeable and polite. Even though I had a million questions

Responsiveness of the dealership to our questions. We truly appreciate the attentiveness of the entire Orange Park staff. Thank you!!

Professional service everytime service is needed. Knowledgeable communication is a reoccurring theme

I had the best experience everyone that helped me Russ, the sales team and the team that went over the rv in got. Thank you to the whole team

Our salesman, Justin!!!

The people were nice

We had warranty service due on our RV and Clarkston General RV has been absolutely amazing. Matt was awesome at keeping us informed of the status of the items we had on our list AS WELL AS additional items their amazing technicians discovered while making the repairs.
I give a 10 out of 10 to this amazing team.

Bought our Motorhome there in 2021, overall good experience. Since then, very good experience with service and parts departments, as recently as yesterday. Thank you.

Personal, knowledgeable service from all team members

Every single person here has been so wonderful and accommodating.
Service has gone the extra mile maybe two for us.
I can’t say enough good things for everyone we have interacted with.
Thank you. For everything.

Great sales people great everything

The people and the honest and transparent communications. Especially Mark Sr, Patsy, and Christine!

Very friendly people on staff and go over and beyond to make your service easy

Taylor Brooks our service rep has been excellent with our warranty issues.

Pretty much liked everything. The professionalism and process went flawless. Each person we worked with was enjoyable and helpful. Just plain fun experience!

From sales to finance the orientation our tech who explained our hitch hookup it was all great! We felt very taken care of. An all around great team!

Great customer service! Rare to find these days for an RV repair.

Extremely fast and professional. I called two other places to set up appointments before calling General. I’m still waiting on those two places to get back with me. I was able to get my camper in and repaired in just a few hours! I thought it would have been a couple days. I will definitely be life long customer and tell all my camper friends too!! Thank you

Were friendly

I was very satisfied with the service I received from General RV and especially the Above and Beyond customer service. Trevor Tyler was honest and communicated throughout the whole process. He was able to ensure the repair would be completed in timely manner.

They were. very attentive from Brett (Bam Bam) in sales to Dan in accounting to Robert and Dale in service. Will continue to use them for all my RV needs. First name removed

Gage is very conscientious and communicates well. Doesn’t overpromise and usually over delivers very satisfied no complaints.

Everyone was nice and pleasant
Helpful
The red carpet and VIP passes were fun
The education about the systems was a lot to learn! I really had no idea there would be so much information, therefore I was really happy to get the education. I look forward to being able to come in and have questions answered in the future….. I already have a few
The thing is my husband and I haven’t bought any sort of new vehicles since 2014 evidently lots has changed. And you don’t know what you don’t know about new vehicles. So explaining the simplest things May not seem necessary to the sales team, whose dealing with these vehicles all the time. And I said to my husband, I wonder if they filled up the tank. Nobody told me that they did and we didn’t know that it was filled up because the gas gauge is white light all the way to the top and then there’s a red part and because the vehicle is new, I’m guessing it didn’t know it was full so it told me that I had a range of 117 miles which is approximately the amount of gas distance I need to get home. So my husband and I thought that the red indicator was that the chassis had about a quarter tank full. We took it immediately to the gas station to try to fill it up and couldn’t understand why it wouldn’t feel it kept shutting off and then gas started to come out of the gas tank. So we gave up figuring OK will call them tomorrow. As we drove south, the range of the gas mileage kept increasing. That was curious when I woke up I said to my husband maybe the chassis didn’t know it was full cause it’s brand new probably never got filled up again, but maybe the white lights mean that it’s full and the red lights means that you oughta fill it.
So in conclusion, don’t assume that your customers know anything about the gas gauge and please tell future customers that may not have bought a new vehicle in a long time that you filled it up for them and they were greatly appreciate that 😆 lol
I’m grateful for the fill. I would just like to have known about it.
Thank you so much, Madeleine

Very professional we were not pushed or persuaded at any time .

We were treated with respect and kindness. The serviceman Zak kept us informed about the progress and what was happening. The tech that went through our RV was very through and explained a lot.

The staff very polite and helpful the know their stuff

Greg Ouimet was our salesman and from our first phone conversation to our final walkthrough with our purchase, he was absolutely amazing. The entire experience was so smooth and relaxed. They made us feel comfortable and confident about our purchase. Greg even drove us to the nearby airport during one our initial PDI visits for a last minute trip we took.

Trevor is the best. Relentless and determined to get things done right.