Customer Testimonials

People were friendly and professional

Very good experience highly recommend

EVERYTHING. From start to finish, General RV was an absolute pleasure to deal with. Will definitely make it my first choice and will absolutely recommend to others.

Nate went above and beyond!!!!!!! Thank you for always being there for me!!! Nate is a true ASSET to the General RV Team!!!!

Very friendly & helpful. Communication about our recalls was great. Gage was very professional and helpful! Keep up the great work Gage.

I needed a water pump and was able to purchase.

Everyone was generous and helpful. While the process of picking up a camper is long the people made it as comfortable as it could be.

Robert Beavers is a Parts Sales Advisor in North Canton, Ohio. He is customer service: a wealth of knowledge and information with a smile! He is customer service at it's BEST!! He is definitely the reason I will continue to return to this location for all my RV needs and services.
I fully believe he should be recognized for his outstanding personality and customer satisfaction.
He makes me feel valued and heard. He isn't there JUST to do a Job, or "collect his pay check". He treats people the way we all want to be treated; truly we all should treat others the same way- with dignity and respect!!! Thank You So Much Robert Beavers!!!

The team took care of everything to ensure my RV purchase went smoothly. I definitely would recommend General RV in Canton, OH

Low pressure sales.

Very welcoming and ready to assist with any questions.

Parts counter person was great

Good communication, text messages

Sales was responsive and I got a good demo before pickup. Front desk staff was friendly and efficient. Overall good experience.

Everyone was very friendly and helpful even with the water main break going on.

Service rep outgoing personnality. And she made sure everything was good on my camper

Absolutely phenomenal service. Sara Fuger was extremely thorough when I brought my 2026 Brinkley G3950 in for warranty work. She made a list of all things needing to be addressed. Labeled them with tape to verify that her techs wouldn’t forget and wrote everything up. She stayed in close contact during the diagnosis and warranty repairs regarding timing, problems that were diagnosed and worked closely with me to make sure all things were addressed. Everyone treated me extremely fair and kindly. I’ve purchased a lot of toys, trucks and cars over the years and this level of service is matched by very few.

My only regret was that I didn’t buy the RV from them to start. I won’t make that mistake again in the future. I will buy there from now on.

Very quick service and they were very thorough. Great experience.

Service is great, people a great…nothing bad to report here

Doc actually knows how the electrical system works in a Thor sprinter

Close new store

Handled a problem with door locks that had not been solved in over 2 years.

Crystal was great and personable

They took the time to diagnose a problem with the floor of my Airstream. Other repair centers (including an Airstream dealer) guessed and quoted me much higher prices to make repairs that would have failed in the same way the original floor was failing. The techs at General RV showed us what the problem was and created a solution. Thank you!!

The service was done in the timeframe that I was told

Service department team was great help & very nice to talk with about items.

sale staff taking care of customer, personal attention. Friendly staff members

Could hold on too rv till parts came in

Everyone I dealt with was kind, friendly, and informative. This was our first RV, and everyone went out of their way to make sure all our questions were answered.

Michael was not pushy. He was patient with us. When we ere ready to buy we went back to him because he was knowledgeable, took the time to show us options and was not pushy.