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Customer Testimonials
Their honestly and service!
The entire crew is amazing and here to help
We came from canada in the fall and just stopped in to have a look. First contact was with Brady he sold us the rv also dealt with Trey, Tom, Andrea, Maria, Oscar and so many others i cant remember their names. They were all so professional and polite. Thanks a bunch. Will definitely recommend this RV center.
Rob and Sylvie.
The people were very helpful and knowledgeable.
Answered all my questions and very friendly staff.They gave me a tour of the RV and showed me how everything worked. I never had a 5th wheel and they showed me how to hook it up and gave me a few tips that were helpful. Looking forward to logging many miles and memories with my new RV.
I am currently very satisfied with the service of the seller and the financing person. After signing my papers for my financing on February 14, 2026, they proceeded to the walk thruu in which some deficiencies of items provided by the manufacturer were found and it was agreed to fix them and provide them before being picked up. Then I passed again on March 14, 2026 and some other deficiencies and equipment of it were found when inspecting it, For this reason today, March 19, they called me that everything is ready and a particular horn of the RV WILL NOT BE AVAILABLE UNTIL the next 2 weeks and that they will send it directly to me. And I consider that a full month is enough time to have obtained such a simple article. I will go through your facilities again to pick up the Rv. I need to request that this time be honored at the financing level and I request that the bank that financed me be called so that it runs the day I start paying my Rv since it has never left its facilities.
I look forward to a prompt response.
They finished the repair on time.
Friendly and helpful staff with patience and kindness towards a new to RV couple. The grounds were clean and full of RV Choices.
Thank you for a positive experience!
Sales manager mo did a great job with the purchase of my camper. Will definitely recommend and use General RV for all my camping needs.
Very friendly, knowledgeable staff.
The whole experience was flawless with the purchase of my camper! I purchased my first camper from the previous dealership at the West Chester location and General didn’t miss a beat making it an equally great experience! I would recommend General to anyone looking for an Rv!
Unbelievably positive experience! Employees went above and beyond and the "red carpet" treatment was pretty cool! We've already recommended General RV Brownstown to someone in the market to purchase a new unit.
Service manager was very understanding. I tried it best to take care of my problems.
Very friendly. Answered any questions i had.
Jamie Dalton was a fantastic advisor!
Palm Beach RV is where I bought my travel trailer RV. Now General RV Service & parts departments have continued to be helpful and responsive to me keeping it in good condition. Andrew in service & Jorge in Part are always polite & make a concerted effort make sure my needs and requests are taken care.
Amorette went above and beyond to help me with a question on lighting. She kept us informed while our camper was in for service.
Customer service was fantastic. Every person was friendly and extremely helpful. Great experience.
Everyone has been amazing to work with!
Manager Matt was witty, charming, and had the funniest jokes.
10 outta 10
Delivery team pretty good too.
Work got done
Very friendly group of professionals, they took care of us and we really appreciate them.
All the people....every single person I interacted with was great!!!!!!! Brycen our sales guy in particular was fantastic!!!
Everyone is very friendly, they took their time and showed me everything about the camper. Unfortunately they were very busy and missed a few things. But all is good.
Friendly people. Worked to get me everything I wanted.
Nice easygoing sales.
Good fair deal.
Great environment for looking over purchase out of the elements.
Everyone was so helpful
Matt Marlatt andJeff Last name removed did wonderful and should get a $25 snappy gift card
Vince in the service did a awesome job in my emergence problem I had .Great customer service from the operator answering the phones as well !
Quick and easy process

Outstanding service with an array of technical problems caused by the manufacturer. Their service is highly recommended.