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Customer Testimonials
The person I worked with
Although we bought a used RV , the treatment from all the staff we dealt with was as if we were buying the most expensive RV . Thanks to all !!
Took care of us so nice made me feel at home
Everybody was extremely helpful. They all went out of their way to make sure our experience was fantastic.
My service advisor is the bomb. She made sure I was ready to go before my next getaway. I could not be happier.
Great people doing good things
Katy and mechanic did what they said,and said what they did !
Noah was a great salesman, he was very thorough without being pushy or high pressure to buy now. We fully expected the opposite because we had experienced there before a couple years ago. We had the definite impression that the salesman wasn’t happy that we didn’t buy anything that day.
Scott did a great job demonstrating our new RV, we learned a lot from him.
Waseem was fun to work with on the financing and explained our options throughly.
Overall a great buying experience.
Thank you all.
Kristen made it easy to repair our trailer
Easy process to look at all the different options of inventory available. Salesman was knowledgeable and easy to work with. The entire purchase process was very good.
The entire sales, finance and delivery team were very accommodating and worked with us to ensure we purchased the right camper. After the initial unit disclosed some issues that would require a lengthy repair time the staff at the Ashland Va General RV quickly located a different unit. Outstanding customer service! Our sales rep Hillary was fantastic. Justin and John in finance worked with us on the deal. Jimmy the sales manager helped find a replacement camper and Lisa and Mike from the delivery team were great!
They listened to our concerns and needs and didn’t try to pressure us into anything. Our salesman was super helpful. And would recommend him with the highest praise.
Everyone was very helpful and the communication was wonderful. Our new additional batteries and box was installed very clean and neat.
Worked quickly around my upcoming trip
Thorough inspection and walkthrough
Detail oriented
Friendly staff
Great service and great personal
Price and people
The service department went out of their way to complete the problem with my motor coach
Everything! Sales and service have been very accommodating… thank you everyone for making my adventure possible!!!
Nando. Great service!
Aren’t dealerships basically all the same. I’ve so far had a good experience with the dealership with the exception of some issues that happened when I first brought it home, but they’ve made them all right.
Very helpful. We are a returning customer. Our sales rep was easy to work with. Very responsive. Found the exact model I wanted and had it shipped to our chosen location. All the staff and service reps were very thorough helpful knowledgeable and friendly.
General RV sales team did a very good job at selling and delivering my RV. I found them to be helpful and accommodating to the process. Even though there were a few “bumps in the road “ they responded and made things right. Service and parts personnel were on the spot to get me on my way with a new RV.
Katye was very helpful.
Service staff digs into a problem until it is fixed.
Helpful staff and no pressure to buy.
Between each part of the process, the wait time was minimal. I never felt forgotten.
That was and is important to me.
Knowledgeable and fast service
The quality of the repair was exceptional! Thank you
Didn't have to wait too long for repairs
Tracy, Chad and service team were awesome
They went out of their way to exceed my needs. The parts department went above and beyond expectations. The Ocala Service and Parts teams are outstanding. Give them a great pat on the back, yours truly Paul Bailey. Keep up the great custom service.