Customer Testimonials

RV was fixed quickly for warranty work. Items from manufacture we understand will take long but we were able to get camper back until items are approved

There is a streamlined system from presentation through delivery. I am curious to see how warranty and service issues are handled.

They do great work

Easy to make an appointment. Very courteous Service Advisor.

Was very pleased with the ease of scheduling our annual Forever Warranty inspection. Justin Hudson, Service Advisor, is very pleasant to work with and an excellent staff member of General RV Center. Everyone I encountered at the service center was helpful and friendly. Thank you to everyone!

My service person

The people are helpful and competent.

Great people to work with!

The service was great, the warranty work was completed successfully and the additional issue that Trevor found was completed within our timeframe.

I always feel welcomed when I come to general rv; every one treats me very well and the staff is very knowledgeable about the products.

Every time need to go to general I'm very impressed with the depth of knowledge in the service and parts department. Very friendly and helpful. I've considered trying to steal a couple for my own business.

Everyone is always friendly and willing to go above and beyond.

Jason was amazing!!!

Very friendly helpful interaction

Heather

Frank was very professional and helpful and explained everything and answered all our questions

They were able to identify the problem and make necessary repairs.

The work was completed in the time frame quoted when dropped off. General has appointment times for service. The dealer we purchased our previous RV from scheduled service work using weekly appointments.

Professional and courteous service. Thorough.

The whole process Gage took very good care of i had trim fall off my passenger slide on the interior stopped in to General and Gage was able to get right to it and got us back on the road.

The service advisor Gage goes above and beyond every time I bring my RV for service.

Shannon Bell is great. Very thorough and great to work with. Also very accommodating regarding scheduling flexibility.

Very good service! Last year January 2025 I hit a large pothole and ripped one of my axels and spring off my RV. They worked very hard to fix this and did a full inspection of my RV without being asked just as a matter of routine. They found several problems and promptly asked my permission to fix it, which I gave. Through the whole process the kept me informed and up to date. We where on our way home to Muskoka Ontario so we left our RV with them and picked it up in mid March and they didn't charge us storage fees. I whole heartedly indorse General RV and would recommend them to all my friends!

Everyone friendly and happy.

When I had warranty work, It was taking very long time to get approved. The service manager approved taking existing parts off a new unit so I can get on my way. Appreciate it.

Jason Jones was very helpful with a few minor things that needed attention he also scheduled us a walk through with Paul Fruin - my wife and I can't say enough good things about Paul. He walked us through each feature and shared with us his expertise. He answered each question thoroughly and straight on with knowledge which instilled confidence in us. He listened to us which is extremely important - we appreciate is happy demeanor and his patience. We are now excited about camping. Thank you John Taylor for organizing the paperwork and Riley for the test drive. We can't wait to pick up our rv in March ! Thank You General RV !

Everyone was Helpful and professional. Helped make our purchase easy. Pick up and instructions were great and greatly appreciated!

Great service from start to finish
Thank you

It was quick and painless hasslefree

Heather was very attentive and helpful throughout our service visit. Kasey also kept her candy bowl stocked.