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Customer Testimonials
Good experience, excellent buying and delivery experience
Scott the salesman was respectful not pushy. Everyone seemed to be competent in their jobs
The Dover store was great. Friendly and efficient. All representatives were knowledgeable and very helpful.
Quality work. Responsive and friendly customer service. Fair pricing.
I like the fact that I could get to a fair price.every one that helped us along the way where very professional made for a trouble fee sale.
Friendly service and they had the part in stock that I was looking for at a reasonable price!
The team was great in the overall experience. Brady showed us so many choices it took two days looking to find the one we wanted. Gerald showed us everything about the RV and made sure we knew how to work everything. They even replaced the couch into 2 power recliners! Deandre helped us with all of the paperwork. It was a very smooth process. We are very happy with our purchase.
The service was top notch. Everyone working there was very friendly and helpful.
Our overall experience at General RV has been very positive. From the first phone call with Jeff to meeting him at the Dealership was very positive and non pressured. From Jeff showing us all the informative questions about what we were looking for to showing us all the different models was enjoyable and informative. Then the negotiation process was non pressured and helpful. The finance aspect was very informative and thorough. We would definitely recommend General RV to anyone looking for an easy pleasurable RV buying experience.
Loved working with Ivan.
Everyone was so kind, knowledgeable, and helpful! Although we’ve grown up camping, this was our first camper purchase. We didn’t feel pressured and felt like we made an informed decision based on what our wants and needs are. Thank you to Ken, Steve, Brandon, Scott, Waseem, and all the rest of the team behind the scene for making it happen!
The friendly atmosphere
Good selection and had a good salesman.
No pressure!!
Very friendly and helpful
Everyone is very nice to work with
Everyone was very nice and very helpful
How they walk and try to explain everything to you
The sales manager listened to exactly what I liked and didn’t like, and he showed us units that fit exactly what I was looking for streamlining the entire process
Micheal was very knowledgeable and patient a great salesman. Brian and Cami were very friendly and helpful with their knowledge . General RV Is indeed a family friendly company. Tommy Bennett is a great asset to have in the finance department. He really knows his stuff and had some great advice for me about financing.
Scheduling and service
Very friendly and professional
The staff and service agent were very attentive, friendly, and customer-focused, and answered all questions. Conducted a thorough walk-through upon arrival and upon completion of the service work and ensured that all issues were covered and addressed.
Everyone was fantastic, especially Cody & Trever. They listened to all our concerns, answered every question quickly & got more information when needed. There was never any pressure but a consistent desire to be helpful. I would highly recommend them!
I have bought about two dozen vehicles ( 2RVs, 2 motorcycles, 15+ cars/vans) all remotely across the USA, General RV is the most customer oriented and professional outfit I have ever dealt with. Alex and Adam’s patience and integrity are second to none. This company would be my first stop on my next motorhome purchase. Mike from Indianapolis.
Great products, and great people. 👍
We had a fantastic experience with General RV Center from start to finish. Dominick, our sales rep, went above and beyond, personally locating the exact 2025 model we saw online, even though it was undergoing inspection in the service bay. We placed a deposit the same day, and Tommy supported us throughout the financing process. We ultimately chose to buy it outright, and to our surprise, the price didn’t change.
When we returned to finalize paperwork, the dealership made us feel like VIPs.. literally. Our name and RV photo were displayed on-screen at check-in, and we received VIP badges. Sam C. greeted us warmly, offered drinks, and patiently answered our newbie questions while Ryan T. prepared the walkthrough.
The walkthrough was incredibly thorough. Ryan explained every system, showed us key features, and even flagged a couple of issues we hadn’t noticed—which he documented for correction before delivery. Afterward, he gave us a tour of the parts and service areas before returning us to complete final paperwork with Tommy.
Start to finish, we were in and out in under two hours. We’re thrilled with our purchase and highly recommend General RV Center.
Very professional very friendly, answered all my questions. It was a overall good experience.
Parts was ordered as requested, freight charge was absolutely ridiculous !
Other than that service was great! Should not take advantage of customers with ficticious freight charges
No matter what the employee's role is, everyone was so helpful and service oriented. This us our second camper purchase thru General RV for that very reason.
My thanks to all.
Everything during my visit was perfect from the walk through to the final drive off the lot. Everyone was nice and welcoming from the moment I enter the building to the time I left. Every question I had was answered. I was given the opportunity for more questions in future if need to be answered. Staff was informative with every step of process I went through.