Customer Testimonials

How easy the whole transaction was. No games and finance did a good job with my loan approval.

Excellent service. Friendly atmosphere. Employees where knowledgeable and helpful.

The entire process was smooth and easy. All of our questions were answered and everyone was friendly and courteous.

quick and friendly

Mike was very pleasant and listened to my concerns. He kept me updated on the repairs and actually came in a little less than I expected

Once again Keith came through for us. He got us back on the road in a timely fashion. Thanks for all you do.

We like the professional way we are treated, and only wish the process after we sign the paperwork was held into consideration when we actually take delivery of our new travel trailer. It seemed like a long day for us.

The walk through and showing me, in detail, how to operate the water and water temps.

Everyone in the building seemed available for questions and helped me through every aspect of the purchase, especially the team that helped me get my new truck setup with the best hitch for my situation.

We had warranty and recall work done recently and it was handled well. Alan Azar communicate with us frequently and kept us informed. He also worked with us to wait for decent weather to bring our MH back home. All in all it was a good experience.

Personal attention, quick turnaround

Easy finance experience. Tour of our new coach was helpful.

Everyone was so helpful

The friendliest salesman, Ed Evan’s. The hard work that Stephen Beaudry put in for our financing.

They are always so helpful and willing to work with me

General RV kept me informed throughout the process. I also appreciated dropping off and picking up inside the building.

White glove service the minute you walk in. Very knowledgeable staff that won't push you to buy anything you don't want to. Everyone we interacted with took the time to answer our questions as new travel trailer owners.

Megan! Megan went above and beyond to see that we were satisfied. Megan and the Grand Design Team offered us top notch service.

We delivered our 3880 Volante fiver last October for yearly winterizing and some warranty work that was needed. I had some minor damage due to a tree branch from my property when leaving on a trip (tail swing). Alan Azar our advisor stated I should have the repairs done during the winter with our insurance company Progressive. We got the quotes and moved forward with Scott Fleishman from Progressive to start repairs. Alan and the service team were amazing, very professional with all communication and timelines during repairs with updates. Upon completion I met with Alan to go over warranty work and he took the time to answer all my questions. The exterior structural repair looked great by the service technicians along with a jack motor repair. General Rv of Canton has given us a customer service experience that is exceptional with all in Service Department.
The Service Manager is blessed to have such a great Team. GO BIRDS 🦅

Thanks,
C&S Howell

General RV/Elizabethtown provided a detailed walk thur of the unit answering and addressing any concerns. They showed me that they valued my business. I walked away feeling like a valued customer. I would recommend this location.

Tyson was out of this world with his knowledge of campers. He took extra time with my wife and myself as this was our 1st camper purchase.
David in finance was very informative and explained everything to us.
Everyone in the show room was friendly and greeted us with a smile and helpful.
Highly recommend!

The entire sales experience was amazing and not rushed A special thank you to Samantha for her help
With my paoerwork Marshall gave an amazing detailed overview of our camper and entertained all if our questions !!! He has a kean sense of detail and really made us feel like we were his only customer for the day ! Katherine in service was so nice and gave us her card and personal cell number ! We will be back to seek her advice as well ! Chad was great helping us hitch and unhitch the trailer and I took a lot of notes on his helpful advise ! I highly recommend this rv center they made us feel like family and that made our total experience special

Good communication and follow-up.

We got a very good deal and felt that we were treated like family. I did notice the heat was not blowing throughout the rest of the vents just 1. I will call to follow up with that. Overall definitely recommend them and will be doing business again when I need maintenance, repairs or sales. Thank you General RV!

We had a great experience. We did our walk through on Saturday and we picked it up this morning. The staff left the coach under the canopy so we could hitch out of the weather.

Great experience!

I had an experience at the clarkston location and after that I had swore off General RV to be honest. However, I decided to try the wixom location, and I couldn’t have had a better experience from start to finish. Adam was a phenomenal salesman. Super friendly. And super fair. We then had Mike Desheles as our demo guy. And he could very well be the reason I’ll be a lifetime General RV customer. He was super thorough. Very friendly, and extremely professional. I appreciated that once I gave my background as a boat technician and being able to install most accessories myself, he was very understanding. He still would recommend different things, and I DID buy some accessories. But he was not pushing anything whatsoever. Couldn’t be happier with the demo. I also dealt with Alex at the parts counter who was unbelievably helpful and informative. I had a few questions about different things and he was knowledgeable about all the products. Finally we had Logan hook us up to the truck and go through some hitching info. And he was also super friendly, professional and knowledgeable. Overall my second experience at the Wixom location made up for my first experience in Clarkston. The entire time I was at the wixom store, I felt comfortable, informed and that I was being treated fairly. I would recommend that specific location to anyone looking for an RV. I’d like to send out one more thank you to everyone involved in the process, especially Mike to be honest, for making this a fun and enjoyable way to buy an RV.

They were very easy to work with and our walk through with John was excellent

Kept informed of where my RV was at all times, and was very accommodating to my schedule

Sent the husband to get my dream rv(drove close to 3 hrs to get) they had the one we wanted! He spent the entire day with the staff like they were family and gave him the full on walk through, set him up for the travel home safely, and made some new friends with great conversation and he was bought lunch for his long drive home. Thanks so much for everyone there that made this happen. This is our first rv purchase and I'm in ❤️ great people! 👍

The whole team was very eager to help

coming back - you are not just a number here or a sale, THEY TRULY CARE about the full experience (customer-focused service and satisfaction, but most importantly hiring top-notch team members that embody qualities to work together as a team)! It's so rare in the society we live in today - NEVER lose this, as it's gold!

All in all, we truly left here feeling like family and we'll be lifers with General RV Wixom - thanks to everyone we met with that made it a stellar experience that we didn't catch your name to add to this review...you matter too and we thank you for an amazing day!