Customer Testimonials

Super friendly super helpful

We were treated with respect from start to finish. Samantha did a great job with our walk through of the trailer. She was very knowledgeable and wanted to ensure everything was correct. We have bought multiple rv’s and this experience was the best.

Jeff Van Duyn in services was very helpful as far as making sure the job was done in a timely manner. He also demonstrated efficiency as far as getting the right parts ordered & making sure it was covered under our extended warranty.

We will continue to use General RV in Wayland.

Thank you,

Andy & Jennifer Kolp

It was a great experience. Everyone did what they said they would do. I was treated with respect and like I was someone special. I wish you all were closer to me, like Kentucky or Southern Indiana. Your service and sales team is top notch.

Got answer from shop foreman who came out to address my questions.

Sales associate Ivan, and service Kayla are great. Service time far too long (almost 3m), but they are pleasant, personable, and overall provide the personal touch that conveys a caring attitude.

Although far away from home I felt that the people at this place valued my business and wanted us to return in the future.

Megan was very thorough and listened to all my concerns. She worked hard to get my warranty items addressed.

Great communication through the whole service process. Sean was wonderful to work with. Very professional and friendly. The facility amenities are great. Will definitely use General RV in South Weber for all my RV needs.

Courtesy and efficient service

Found what I wanted quick. Sales was good finance team got me where I wanted to be and got me a not my new RV add a good time

Well organized delivery day!!

The salesman was wonderful. The communication was awesome. The finance manager was very nice and knowledgeable. Everyone was easy to work with. We like the walk-through of the RV. Of course, I enjoyed the popcorn.😄

The service staff at General RV worked hard to understand my needs and meet them. They exceeded my expectations and I will be back.

The people at General are friendly, competent and they make you feel like your problem is a top priority.

Overall great experience from start to finish with everyone involved! Drove our Transcend One 151BH from Chicago to Padre Island, TX the same week of purchase with no issues.

The service is excellent, the staff is qualified and committed to customer satisfaction. I appreciate their dedication and guidance in helping me purchase a new RV.

Very professional and thorough.

All individuals we dealt with were knowledgeable and friendly. Mike Smith was a very easy to deal with salesman and Mike B did a very thorough job with the financing.

Erica Ellison is a great service advisor. I have been lucky to get her every time I've come in for service in Tampa. Her communication is good. She was very thorough addressing any concerns with my RV, and even resolved some of the issues herself that ended up being me not understanding how some equipment worked. She went above and beyond to get me back on the road the last time I was there. She deserves a raise! Really!

Wonderful

My service advisor Amanda Alamo does a great job. She listens to my problems and get them solved. She’s the best.

No pressure to buy the man at the parts counter was knowledgeable and very helpful.

Very friendly and helpful , Selena was very knowledgable and my salesman Ryan was great as well . Rob the finance man was on top of it as well , overall very good experience

Good communication and updates on delivery of our new 2026 camper. All the people there are very customer service orientated and professional.

THEY EXPLAINED EVERYTHING FROM THE PAPERWOORK TO THE DETAILS OF THE CAMPER

The staff was very friendly and professional.

Very fair deal, walk through was very concise and through. Over all a very good transaction.

They were good about keeping me informed about what was happening

The folks were very personable and were attentive to my concerns.