- Phone: 248-349-0900
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Customer Testimonials
The Finance Manager very Professional & on Point ! Ivan the Technician very Professional & knowledgeable
Advisors and technicians are very knowledgeable.
Matt in service took good care of me.
Keith your sales rep and his knowledge.
An issue was found during the winterization inspection that was covered under warranty. We were able to leave the unit there to get repaired instead of having to tow it back and forth from our storage facility. Nick was very helpful.
Lori Pelath in service is totally customer oriented and very loyal to her employer General RV.
I’ve said it before and I’ll say it again. Lori is the reason we always come back to General.
The only reason
Our service advisor, Walt, does a great job. He always answers our questions and is very easy to work with
Very thorough very polite great service
Everyone we connected with was helpful, friendly, and eager to please
Service & attention of all the staff
Very friendly and helpful staff
Friendly . Looked for part I needed shipped to me
Fair negotiation and very good customer service.
We have always had great customer service
Had a great experience Taylor was my service tech person. She welcomed me in asked me if I’ve enjoyed my day and summer. She is a very positive person. She got me in and got me out quickly in my book. General Rv and Taylor should be voted Oakland counties best thank you. and keep up the great work.😎
They fixed everything that broke
Customer service during the sale/pick up process & the follow up was customer focused.
Shawn is the best service advisor we have had in all of our years of RV ownership.
I'm always impressed with the knowledge and helpfulness of the parts guys in this store.
Knowledgeable personnel, friendly staff and easy to work with
Very friendly staff.
Rick B and the team did a nice job getting us the coach we wanted at a fair price, addressed all our questions and concerns.
Quality and they care
Friendly and professional.
Muy buen trato, la compañera Diana muy atenta cada momento, al igual que el compañero Salvador,
Cheyenne In the parts Department she is doing a great job and she knows her job but the most important thing she knows how to treat people
Glad to be a part of the
General RV Family! Their entire buying process is great! They welcomed us in with VIP lanyards and showed us all the features on our 2025 Entegra ARC which will be taking the
Hangin with the Hunns YouTube Channel on the road for many adventures! Brian Roy are sales guru made it happen! The rest of the staff was amazing also, it’s truly a family experience, and if you’re in the market for an RV I highly recommend going to them.
Check out the link to our Class B purchase and like and subscribe to follow our dream!
God bless!
Todd & Carrie Hunn
#vanlife
https://youtube.com/playlist?list=PLeB9JQCFMOYHIrW8pXKmX6Mpz3Mz2UsNF&si=z3gv9Pj528TycRXh
No pressure from sales people. We asked for their best price on our Pasadena and it fit our budget.
The delivery process was 100 times better than our previous RV. Campers Inn spent 30 minutes reviewing our RV. General spent 2.5 hours.
Our service advisor, Nikki, was very professional, helpful, up front, and creative. We were given less than 100% clear information about the appt after making it online. When we arrived and she explained the system and I explained what was conveyed, she moved a mountain to get us out in record time. That is great customer service!
Nick was great to work with and the 2 techs they had come out to work with us were also great. We seems to get the best work from the Clarkston General RV over the other locations