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Customer Testimonials
Cheynan was great! From start to finish helped me out all along the way. Mike was awesome and Grand design was killer! The whole team came through.
This being our second RV purchase at General RV, we appreciated the service level at Ocala. A year and a half ago in West Chester the experience was not positive, except for one individual, Dawson Nyquist. His influence and leadership is very evident at Ocala. The professional attitude of everyone we met there made us feel like we made the right choice in giving General RV another chance. Trading in our old (2025) coach was easy and our new coach was ready and waiting for us. We only wish our main residence wasn’t 1000 miles away!
Great staff of people helping every step in the process. Very positive experience.
Everyone was friendly and helpful
Helpful staff
No B.S. sales pitch. Everyone was welcoming, helpful, and knowledgeable. Our questions were patiently answered in detail with helpful tips, including questions asked to the service team. If we ever upgrade our travel trailer, we will go back to purchase from General RV..
The were very helpful and explained all the operations OF THE TV
It was an excellent experience. Very professional and very focused on every detail. Everybody there has been friendly and very knowledgable.
Everyone was very pleasant. When you entered the door you felt welcome. Craig and Mike were exceptional. They didn't push us to by the motor home. They were very knowledgeable about the coach and had answers to all our questions. I would highly recommend your place of business.
Salesman not pushy and was patient
Warren was awesome and he was able to winterize our RV even though very busy so that we could return to Michigan. Also the tech diagnosed our furnace issue that was previously missed in Michigan. We are forever grateful!
Awesome environment very clean very helpful. Very knowledgeable. Unbelievable service.
No pressure to buy. Good job on walk though of RV, fixing items they came up through walk throughand fixing broken seal on passenger window after RV was picked up. All of the employees were very nice and great to work with.
Our sales guy James was professional and knowledgeable.
We also picked up parts and they were very organized
Eric listened and understood our issues and ensured we were satisfied
Zack at the parts counter is such a great guy! All the service personnel are pleasant and professional and very responsive!
Very smooth friendly and organized staff. Sales people were very friendly and patient.
Staff cooperated to help me coordinate my personal schedule to drop off my trade then give me a ride of an hour and a half from my home to the store to pick up my new motorhome. Negotiation was cordial and straightforward.
This was our 4th purchase over the years but 1st with General RV. Our sales rep Ryan Cox was fantastic with his follow up and putting together a deal that was fair. When Ryan was out of town He had Darryl step in to take care of us. There was no pressure here, never pushy just informative. Justin in finance listened about our previous experience with a different dealer and took the time to explain things and did not make us feel rushed. From start to finish the Ashland dealership was top notch, professional, organized and friendly every step of the way. This dealership most certainly exceeded our expectations!
With heartfelt thanks to all,
David & Gail Bintliff
Knowledgeable and friendly people!
Personal touch. Agreements kept. Satisfied about the delivery of the trailer
The Service department went above and beyond to get our van back on the road. Nate was fantastic. He communicated everything you could ask for and was our advocate with Ram which is the ONLY way we got the van back in the time we did. Brock was also great in diagnosing issues and explaining how systems which had never been explained during delivery worked. We are much more confident than ever as we venture out on our journey down south. Thank you for your great Service Department!
Everyone has been very responsive and accommodating. Our PDI went very well and the dealership has gone above and beyond to help resolve the couple of minor issues we found. This has been a great experience for us.
Our camper tour person did a great job of showing us the camper and answering all of our questions. Service/parts also gave helpful information. We appreciate the work that the sales manager did to make the sale and that there were no surprises with final paperwork. All additional staff were friendly and helpful.
The sales and so far the customer service has been outstanding.
The service team was very helpful in getting my camper repaired. Walt always kept me updated on the progress of my camper
Every single staff member goes out of their way to answer questions and make the experience excellent. ZERO sales pressure, 100%knowledge.
No one was pushy. Dave was very informative and answered what questions we did have. And Marty made the paperwork efficient and was very personable. The lounge area was comfortable and the bathrooms were clean. Everyone made sure we were comfortable leaving with our travel trailer that day because we had to travel almost 3 hours to get back home.
Shannon was a pleasure to work with
The staff that I interacted with were friendly and helpful.