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Customer Testimonials
They worked us in right away, even though the repair was something I did, not a warranty concern. They finished the repair in less time and slightly less than the estimate. Staffcwas courteous and professional throughout.
Well I should have asked more questions about the unit. I had a great experience with all the people that helped me. Yes I would tell people about General RV. I am enjoying the unit.
The team delivered what they said they would deliver when we initial made the purchase. The PDI was very well done with a very knowledgeable tech.
Final paperwork was painless and what we expected.
Overall experience was very good.
Everyone was very friendly- service was prompt
Straight forward answers to all of our questions
Very nice helpful people, clean facility and good amount and types of inventory Friendly office staff and no high pressure “got to have” sales
Friendly, helpful and with a smile!!
Time managment of ordering replacement parts could have been better. My opinion only. All employees were respectful and courteous.
The staff was pleasant and explained everything perfectly very thorough
Great staff
I left a message for Thomas. He called me back with details regarding getting my camper back to the factory for repairs.
They were able to diagnose the problem I brought it to the service department for.
All the sales staff & parts , service are very courteous.and Right On. Do appreciate it . Thank You !!
Were ready when arrived. Very thorough in going over the RV. Polite and professional. Not pushy
Took me out to the shop to show me the issues that needed to be taken care of
Christian was very customer service oriented and found solutions to the multiple problems I had with my travel trailer.
The service team members . Beth was awesome setting up everything and explaining and Mark was great giving tutorial on new weight distributor and blue tooth brake control , along with all the other service team members . Everyone was very knowledgeable and personable .
The RV I was purchasing had a mechanical issue. I appreciate the amount of work they had to do to have it ready the next day.
Service was amazing, seems like the culture is changing
Will was great he explained everything
The staff is very accommodating. When issues arose several people from different departments jumped into action to resolve issues. My dad was towing my unit for a trade in and had 2 flat tires at 2 different times along the way, The second flat tire two members from service came to assist my dad on I4. Once the tire issue was resolved they filliwed my dad to ensure he arrived safely. The way the staff treated us. Made me feel like I'm part of the General R. V family. I really appreciate everyone's time and assistance. This was a quick transaction a d i am very happy in my new home. I would definitely recommend General RV to friends and family. A special thanks to Michael White Cami. Chris. Ryan, Jeff Yoder, Michael, Dylan, Billy. and Kevin. The team as a whole was amazing. I could not have gotten through this process without each and everyone involved!! Thanks
Erica was so pleasant to talk to and work with.
So was the man at the parts counter I’m sorry I don’t know his name. older with White hair . Very kind and customer friendly
Seamless process and when it came to warranty work, we were scheduled for a particular time, pulled in and work was taken care of in a timely and efficient manner.
Service was prompt and work was satisfactory but the labor rate is excessive. All personnel were polite and professional.
Customer service was excellent
Great job with finding my part for my RV screen door.
Our sales person Jeff was totally determined to please us and Mar and Ron in service department were very knowledgeable and helpful. Very please with their service.
Great help from the parts counter player’s!
Great sales and great customer service we really enjoyed buying from you guys and will definitely come back. Thank you
Great salesman and customer support.