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Customer Testimonials
Honesty, factual, friendly and helpful in all departments. Art displayed this in the sales department along with his sales manager. Heather, Stephanie and Scott were unbelievable in getting our after market parts purchased and installed. They worked together like a well oiled machine. They did everything with a smile on their face. Gary in finance hit a few bumps but worked with us and resolved everything like the true professional he is. Overall it was a great experience
Friendly very helpful willing to please genuinely cares about there customers.
Everyone was friendly and efficient.
General RV made the process very easy! Trever was excellent and was a huge help! I had a third part inspection done and Trever made sure all items were taken care of by next day. I would definitely recommend General RV
The people there treated us very well. Pleasant experience.
Very quick and easy
Friendly staff good selection
Very pleasant people
The Salesman was the best part of my experience
Vince kept us informed and did a great job. I will ask for him if we need anything else done.
No high pressure sales. Straightforward. Reasonable pricing.
Even though we picked up our RV and 20 minutes later had to bring it back customer service was very accommodating. I’m just hoping everything gets fixed soon so we might have an opportunity to enjoy our RV.
Took me in next day and made repairs while I waited.
Chuck is good to work with. Helpful and clear expectations. Cares about repairs done as efficiently as possible and that they are done correctly.
Staff is very helpful and the deal I made was very good. I highly recommend. If it’s your first time purchasing an RV, they are very detailed in showing you the features and setup. Thanks to HARRY, ROB, Antonio and the rest of the crew. The facilities are impressive. Thanks again!!
Your promptness to return calls and take care of the problem
I liked the good communication and non-pressure sales
Courteous company representative at every level.
Very friendly and curious people
The KYC program. They made us a priority.
Fernando Anderson did an incredible job with us. We bought our trailer in kate September. After using it 2x we identified several issues to come in and get fixed. After calling and trying to get in for service we kept getting jerked around. I asked to escalate and we got Fernando. He stayed in constant communication every week. Trailer was there about 3 months. After the install of water heater tech scrapped the outside wall. He identified it and had it corrected. Honestly I am a hard customer and he exceeded my expectations. I highly hope you recognize him! He is an employee you need to keep and recognize! Thank you, Fernando !
Lori was excellent in keeping us caught up with the progress of our warranty work
Listened to my problem and kept us informed on what would occur and fixed problem quickly.
We attended the RV show in West Palm and General Rv sales people and set up was the most professional. There were plenty of people to ask questions and pricing was right on the RVs. Ken was very helpful and patient with us.
From the moment I met Jeff Polson I knew I was in good hands. Everyone went out of the way to make sure I was happy and answered all of my questions.
Friendly people who went out of their way to help us. Awesome service.
Service mgr was great
Great service all the way around and finance person was great also along with the salesman service pretty much the whole experience was great
When there was a miscommunication with financing details, the employees were very diligent in correcting the issue.

Timely and professional. Could have paid more attention to detail.