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Customer Testimonials
Pre-service communications back-and-forth went very well. Made service day appointment very convenient.
After service pick up communications and description of details was very helpful
Thank you service team
Comfortable waiting area.
April was very friendly, helpful and explained the process and costs for the different services we needed. She kept us informed and provided us with great guidance when we needed to make some decisions. Our issues were all resolved but unfortunately we have to come back for a recall in the near future as the parts have to be ordered. She worked with us to schedule an appointment around some of our conflicts. We will be happy to work with her again when we return for that service appointment. Thanks April! See you in a few weeks!
They are ready to serve you with an excellent and well trained staff that is well supported.
The work is thoroughly document such that you will have no question of what is require din the shop.
I would add that they are comprehensive in their work.
Conducted 95% of my purchase online. Very good communication, excellent customer service and best prices by a long shot.
Very friendly associates
I found the RV I wanted
Bonnie is always on top of things. She’s wonderful.
Very nice people
We were treated exceptionally well by PJ, Dan, and Justin. All our questions were answered and we never felt like we’re being lied to - this is a rarity in RV sales. This is the first RV deal where we felt really, really good about what we bought and how the whole process worked. I would be very happy to work with any of them again.
Polite staff. Clean facilities
He explained everything to me and kept me updated on everything that was going on very professional
Very good interaction with the two team members that I talked to in the parts department. They had lots of informative information about the products they are selling. Very well pleased. 😀
Not being pushy! Friendly courteous. Great staff!
Professionalism And customer service willing to answer all questions
They where very understanding I was always late
They took care of all of our issues that we had.
Timely service and was greeted by one of the serviceman that knows me. Treated me like family.
What was promised was delivered on time and the staff was helpful.
Being informed as items were being completed and being shown what was done.
Our service liaison Audrey kept in touch with what was going on with rv, parts ordered & such. This was a refreshing experience from service liaisons we've had in the past. Audrey is definitely a customer oriented liaison. Need more like her!!
Friendly staff, knowledgeable sales rep. Didn’t try to push any particular rug. Found what we wanted and was helpful throughout the process. Thanks Jody!
Missy. Was great to.work with.
What i did not like is it is freezing in your building! Very uncomfortable.
The "Keep You Camping Program" works and is well administered.
General RV listens and professional in their approach
I’ll my questions were answered before I left General RV
It was all pretty simple warranty repairs but they got it done in a timely fashion for us to get to camping again
Had a hard time reaching parts dept after getting disconnected several time but at least they had parts I needed
Everyone is upbeat and engaged! They have the best deals around and stand behind the sale!!!
General ordered my part.