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Customer Testimonials
The people working there were genuinely happy to help/teach you about your rv. It seemed everyone liked their jobs and were happy to do it. Very knowledgeable.
Organized logical process. Very educational and helpful staff. Large inventory. Accomodating for unusual situations.
Matt addressed all our concerns.
Kayte in service was great as always.
Thank you!!!
General RV in Clarkston is excellent! I live close to Wixom but am so dissatisfied with there service and parts department I will travel an extra 30 minutes to avoid Wixom. Their parts department is very professional.
The service rep was very helpfull.
Our salesman, David, was great. Very professional.
Quick and easy!
All of the staff were friendly and professional.
They have a very professional and courteous staff.
I can’t say enough good things about my experience with Gen RV. From start to finish, everyone I interacted with was friendly, kind, and incredibly accommodating—not just to me, but to my dog Geordie too! It truly felt like they cared, and that kind of service is rare these days.
A very special thank you to:
• Grant, my salesman, for being so helpful and patient throughout the process
• Deonte, the finance manager, for making everything smooth and stress-free
• Rob, who took the time to walk me through all the ins and outs of my new fifth wheel
• And Jeff, who delivered it to my home with care and professionalism
You all made what could’ve been an overwhelming experience feel exciting, easy, and personal. I’m so grateful to the entire Gen RV team. Thank you for helping me start this new chapter—I couldn’t have asked for a better experience!
Sincerely, Nancy Dormeyer and Georgie
The service manager was so very helpful, and I learned a lot more about my moter home thanks to Mr Chuck Smith, me an happy happy camper.
Friendly staffs.
The service right up person. His name is Walt.
Friendly, courteous and detailed on repairs and recommendations.
People very professional and friendly
Very knowledgeable
We were shown around to rvs we were interested in with no big sales pitch or pressure. We found what we liked and a deal was presented.
Helpful and knowledgeable staff!
I made the appointment to have my bearings be repacked by Dan and his service team at General RV in North Canton. They discovered that I Jan some bad seals that had leaked grease onto my brakes (making them useless). Dan quickly contacted me so that he could address the problem. In less than 24 hours the new parts were purchased and installed on my RV. It was a job well done! I’m very happy with the service that I received and General RV at North Canton!
Fast friendly service. Good advice and recommendations. Very happy with results
Eric in service is outstanding! His follow up, knowledge and communication is 10plus. We would highly recommend Eric.
Quick service
John Smith was very helpful, very professional
Great customer service from start to finish. Honestly one of the best buying experiences I’ve ever had
From start to finish, the team at General RV delivered exactly what they promised — and then some. My sales associate was professional, straightforward, and refreshingly honest. No games, no empty promises — just solid follow-through and genuine service. Every step of the process, from initial walk-through to final delivery, was handled with care, efficiency, and real attention to detail.
In a world where too many dealerships talk big but deliver small, this crew did the opposite. They earned my respect by keeping their word, staying communicative, and making sure I drove away completely satisfied.
Highly recommend the General RV team — a rare example of integrity, teamwork, and true customer service done right.
I called for service on a few small items. The technician came and took care of everything plus answered many questions I had about the coach. He was very nice and did a great job
Clean and efficient, answered all questions thoroughly.
It was a great experience.
All of the staff were very friendly, helpful and nice to work with.
We’ve been going there for almost 30 years and are on our 5th RV purchase now with a Class C. Spousal Unit says it’s our final purchase but you never know! Every dealership is a bit different but we love the one in Brownstown, MI.
Everyone was great to work with!