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Customer Testimonials
Very friendly and helpful service desk person. He was willing to do a lot of research on my behalf and followed up with me later.
They explained the issues to me.
I appreciate the winterizing event made it easy
Great customer service.
Professional, competent and knowledgeable!
The service was fast.
Service was good and quick.
Samuel and Joseph and the big guy with the beard in the parts department were awesome!!! They really cared about my issues I was having with my motor home, they fixed the problems and helped me get back on the road to camping. I will have to say that Samuel is a real RV Wisperer when it comes to fixing the Issues that I was having. Samuel knows his stuff when it comes to RV’s. Kevin Scribner was my Salesman he was the difference and we can’t say enough good things about him too. We have had Great experiences at General RV and we have already given one o Kevin’s business cards to or friends. We will be bringing our motor home back to General RV when we have a problem. Gregg + Ginger.
Rich at the Service Desk was very upfront with us and respected our time and money. Top-notch Customer Service. The technicians that completed the repairs were knowledgeable which meant overall savings for us. We were traveling so time and convience was important. We live in AR but we are from NoCO so we'll tell all of our CO people how great you were.
Friendly, helpful staff. Great communication.
Great service and made my repair quick
Professional curious service professionals and timely service
It was ready to be picked up when they said it was going to be ready.
There very responsive
Getting in right away and timely delivery of my coach. After repairs
My Service Representative, Lori Green. She was the best. If she did not have the answer, she would find someone who had the answer.
I will keep coming back to her for all of my service needs.
Easy to schedule appointment.
Service was good
Staff was excellent and very through on our needs.
Technician explained everything. That will be done. To get my Rv winterized. All were friendly and knew what they were doing. I did recommend General RV to all my friends.
I liked that our service expert kept us posted and up to date on what was going on with our rv.
We're happy with purchasing our motorhome.
Working with Jordan was a pleasure.
She was friendly and professional.
Service department was friendly and listen to my concerns
The staff was very professional and friendly and they did everything that they could to keep me updated as the work was done.
The customer service is second to none. The time, attention to detail and follow-up communication is so good at Wixom, MI.
Jake Jones, my current service representative, listens to my requests and concerns and actually insures everything is completed to my satisfaction.
I will always be a loyal General RV customer because they have always been so loyal to me!
Tonya is the best service coordinator and was upfront and honest all through this process.
Service was excellent
I came for the winterization event and things were very organized. They had plenty of staff and the service was quick. Everyone was very friendly.
Great personnel s, knowledgeable and well informed about maintaining equipments.