Customer Testimonials

I want to wait until after my service appt

Everyone was nice and helpful.

Communication and friendly service

We were pleased with everything, from the sales staff, to the walkthrough staff, to the store.

Staff was great

Helpful parts counter guy.

Rick and Matt's professionalism and their style of comfortable communication.

We spoke to each other about the approach necessary to fix my camper. And joked around about the contents of my refrigerator.

Excellent job getting our coach turned around before out vacation.

Friendly staff and fast service!

The amazing care and service to send a tech out to my location to get us fixed and on our trip. Above and beyond!!

Great customer service. We walked in having a little idea what we were looking for and the salesman let us take our time looking at several different plans and models. Not too pushy and let us drive the sale. Super great to work with and a positive experience thus far with process.

Worked with me on price and fixing other things. All staff and Sales, very polite and helpful.

The experience was great dealing with both your sales staff Bob and closing agent Jason
Handled everything professionally, and we're we're completed quickly.

Thanks for everything!
John Carsi

The service associate Taylor Brooks was very helpful and considerate of me, needing my RV back in a timely manner. The RV tech Brian was very informative on issues that pertain to my camper.

General RV has constantly provide great service. I would recommend General RV to anyone looking for an RV or service of their RV

Everything.
People are really nice but I and showed everything that we needed to see paperwork went pretty fast. I enjoy the general RV and we will recommend them to other people.

Emily in parts and service has helped me solve my RV problems multiple times. She is always very helpful and very pleasant.

Our service advisor Drake did a good job keeping us informed while our motorhome was being serviced. He got the work order completed in a timely manner.

Parts department went above and beyond in search for a hot water tank cover for my Jayco. They found one in Texas and I had in a week.Thanks..

The service team are very nice to work with.

Kept us informed of what was found wrong and how long to fix

General RV has gone above and beyond with some Warranty issues I’ve had with my Sprinter Van. Bonnie is my service advisor and she has been great. She keeps me up to date with all aspects of my vans progress. I highly recommend General RV.

Both the salesman and the finance officer were very knowledgeable. They answered all my questions and it was great working with them.

Kayte, our Service Manager, is wonderful! She is great with communication and getting our work orders done in a timely fashion. She is THE BEST!

No pressure in buying and everything is straight forward.

Very friendly and helpful

Brandon Hurst did a good job to get my RV in and repaired in a timely manner. This was an ongoing warranty issue that has been repaired several times. It was an intermittent problem which is why it was hard to diagnose. Although I was frustrated with the multiple repairs on the same item, it seems that it is now taken care of and Brandon did his best to minimize my out of pocket cost.

On the down side it is very tough to get my unit in for service as far as dropping off and picking up as both required appointments and this unfavorable for me to do during the day as I lose a lot of work time to accomplish this. I would prefer a scheduled night drop as was available before.

They went to bat for me against the manufacturer. Also when a problem happened at pick up, several service techs and managers worked out a solution to get me on the road. Thank you everyone!

My service manager, Shawn’s, attention to detail.

Easy to work with