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Customer Testimonials
Very easy to work with and no back and forth.
Everyone was very helpful, polite and very educated about the rv.
Everyone welcome you in the store when you come. I have been to other locations and no one will speak to you.
From start to finish the General RV team was incredible. We are from Southern California and purchased our unit from the Michigan location. Everything was seamless, I thought it would be challenging purchasing from so far way but because of Kristopher St. Angelo, Michael Rayl and Brenda they made it easy. Thank you!
Awesome staff and was fairly simple process as we bought the RV outright
They are attentive to our needs and keep us posted on the work we request. We have been going there for 14 years and they know us and our vehicle. We have a class B RV abd they treat it like it was a huge Class A.
Sales and services
Very nice to work with. Service department is outstanding . Highly recommend purchasing a camper at their facility.
Everybody there is so people friendly dly
My sales associate, Arnold, was awesome! He showed me a lot of options and we went over all of the features. We found a great option and I am very happy with my choice! Thank you Arnold!
Salesman did not pressure us and allowed us to leave for lunch and decide in a relaxed atmosphere.
Professional & polite personnel
The people were very friendly
Very friendly, knowledgeable and not high pressure. From sales through delivery they were very professional and easy to work with. These people care about their customers and their reputation. We are very pleased with our purchase and will recommend General RV to our friends and family.
We appreciate Walt Zimmerman, service writer, and the attention he gives us. Communicating well and often, he always sees that the job gets done! We have faith and trust in General RV!
We were treated well and everything was thoroughly explained
The pricing and availability
The people
Very helpful and extremely polite.
Answered all my questions and very knowledgeable
Everyone was super friendly, knowledgeable and willing to answer all of our questions!! Bill did an amazing walkthrough and demonstration of everything in the Motorhome. He was patient and honest with his answers. We were extra thankful for Gordie, who took extra time to make sure things were taken care of and then stayed after hours to take us on a test drive/lesson! Our overall experience was exceptional!!!
Emily in parts knew exactly what part I needed even though I didn't know the name of the part. Excellent service.
Tom Deter is great to work with & loves his job. He’s full of knowledge & makes you feel at home.
Zain was great too & helped us out a lot with the financing portion & explained every detail with us.
The service department was helpful & answered all our questions.
Overall, the biggest issue I had was when I took the RV trailer home & then drove down to Missouri, the drive was horrible. The trailer was swaying a lot & it didn’t feel safe. Well when I arrived at my destination in Missouri & unhitched the trailer, I found that the trailer was not hooked up correctly. First there was a cotter pin missing from the hitch pin so the entire assembly could have came off & the trailer would have possibly hit something or had been damaged. The second thing was the sway bar hitch, the small one the sway bar hooks up to, the lock it was completely off. I went & bought the required parts need for it to be safe & the drive back home from Missouri was way better & safer.
Other than that, which I am not pleased about, everything went well. We are happy with our purchase & hope I can hear from someone regarding the hitch issue.
Had the part In stock, reasonable priced. Tech was responsive and courteous.
Very nice and helpful people.
Good people
Everyone was very helpful and nice
Very personable!
You service my Holiday Rambler
Service manager Kevin was outstanding