- Phone: 248-349-0900
- Visit Website
Customer Testimonials
Good service
Service
Missy was a great help getting everything arranged for the repair and the technicians did a great job on the repair itself. Appreciate the entire team at General RV!
My service advisor Madison did a great job keeping me advised and informed on everything and going out of her way to make things easy for me to drop off and pick up the vehicle
Prompt service and very courteous staff
They work hard to make sure you can get the best price and best service for any RV you purchase. They take the time to make sure your Rv buying experience is top notch.
David was excellent on Sales. He took time and did not seem to panicked to get going on something else. David found a discontinued trailer from Brinkley and put in a ton of time to make sure it was perfect for me.
Justin was great for the turnover. He was thorough and also calm did not make me feel rushed
Rory was a big dog. He worked through everything and knew every detail of my case he dealt with a trade-in credits debits calmly in with a smile.
Everyone was very pleasant and easy to work with - they made the process easy.
Everyone was helpful and friendly
Marcus was phenomenal and easy to work with. Mathew was very detailed and accommodating in our walk thru. Mike in service was prompt and very knowledgeable and helpful
They were very professional!
I have may issues with my unit. Missy has gone above my expectations for communication. She is a true asset to your company. Furthermore the repairs and general maintenance that have been done are perfect. I only can hope this continues in the future.
It was a great experience! Very efficient personel!
Quick friendly service, kept informed of progress, job done right.
Nikki was great and she improved pick up date. She keeps you informed of progress.
I have family who work there and have been buying and servicing our campers there starting in 2009
Melissa was very nice, she listened to our concerns about our last service issues, and was able to start to fix the problem. Our leaks in the water system were not fixed last week and we had to make a return trip. She also took the time to explain what she found, and that she had to order parts for the repair. She also went through the repair estimate from our other repair visit.
Parts department did a great job of getting the awning and parts i needed very quickly and Danny Browder did a great job of making sure it was installed properly on our 5th wheel camper great service !! Great people!!
Great customer service from Nikki.
Amanda Alamo is a great service advisor. She presented us options and discussed pros and cons of each. We are very pleased.
Our service advisor Gage was great to work with, he kept us informed throughout the entire process.
Matt bent over backwards to take care of us he is the greatest i would recommend him to everyone
Nice new facility. Friendly, no pressure, knowledgeable staff.
Very nice and informative and was treated with kindness by all at General RV Birch Run
They did a great job quckly
Great response time.
Quality work.
Fair price
We were given an appointment for the RV service. Upon arrival we did not have to wait and everyone was helpful. They kept us informed regarding any issues with our RV as well as assisted us with a date that was convenient for pick up.
Efficient
Everyone was cool and very sociable and awesome
The salesman’s listened to us in purchasing this unit. And then Madison in service was excellent, she kept us in the loop and everything was done in a timely manner in getting out heater fixed.