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Customer Testimonials
Everything was terrific from our first email inquiry to all the in-store interactions, to the final drive away towing the trailer. Thanks. Everyone did a fine job.
Honest, friendly straightforward. No hassle. Thanks
Cheery greeting when walking through the door. Helpful salesperson when looking for something specific. Fast checkout.
The people were friendly & knowledgeable2
Justin and Mike were so on the ball. Just a delight. Great experience.
Amorette was very helpful and pleasant to work with.
All around great experience from looking at the camper to going to fiancé to the walk through to service and ad ons. Would 100% recommend and return.
Communication. Trevor was very considerate about keeping me informed. Thanks Trevor!!
Selection and sales staff was really good to work with.
Knowledge service technicians and quick turnaround!
Friendly and knowledgeable staff. Good communication from Zach in Service.
The service guys were very nice to talk to and very informative. Did not try and talk me in to something I didn’t need very much like them was an all around great experience.
Pa state inspection and Warranty Forever inspections were done in a reasonable amount of time. Meagan was very efficient and professional, as usual.
We were also very glad to hear about Kayte Houtz's promotion. She really deserved it. She always had provided over the top service. She is a real asset to your business.
Good communication
The personal interactions with the employees.
Information
Yes, Tina and Sammy were great.
Everything was amazing. From the minute I walked in the door to driving away with my new camper.
I have already told a couple people that Birch Run was the only one I would deal with. And they have done right by me now a couple of times. So they have me looking to go back again. And I will definitely recommend them whenever I can again Thank you Jim
Heather was very helpful.
Great experience from start to finish! Highly recommended.
The staff is always friendly and helpful.
No surprises on delivery day. Everyone there was helpful and did whet they could to make our experience good and all of our questions were ansewerdp
The service rep worked with my insurance adjuster to seamlessly process my claim. The only delay was due to waiting for parts.
All repairs made even though it took quite awhile. Friendly staff
The service advisor Matt Garwood was awesome!
Everyone was friendly and very helpful. Helped us get the RV we wanted at a good price.
Quick
Walt Zimerman is great, very helpful and he new what we needed to fix our class c motor home . Thank you General RV
Bob & Bonnie Mitchener
Quick response