- Phone: 248-349-0900
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Customer Testimonials
Convenient. Way to slow
Staff and desire to keep customer happy
All the staff were very helpful. The Andrew’s in sales and service were very helpful and Brandon was great with our demo.
Eddie in the parts departs department was extremely helpful. He always followed up on every message and email and was very professional
Modern
Friendly
No pushiness. They work with you to get the payment you want for the camper you want. They don't try to upsell and they really go above and beyond with customer service. I quite literally felt like I had known the employees for years. It's really a family oriented business.
Sof was really helpful in closing our loan for less of a price. Everyone worked hard to get things done
Very friendly and helpful.
Everyone was super knowledgeable and very helpful. Thank you Noah and Beth! Our walkthrough was painless because of you.
We appreciate Steve for helping us find our home away from home.
Great service. Friendly staff has been very helpful in getting us started
The people who work there are very helpful and very warm
Repairing everything properly, service is very good. You have my recommendation
People are very nice.
We have always gotten excellent service during the sale and after.
Service and response to questions
The people were all positive. The issue with the RV was handled and we were informed as it was happening.
Customer service is great. Need work with your phone service.
Honesty!
No high pressure sales!
The Family Atmosphere!
As Amorette says, all the employees LIKE each other!! What a concept!!
The service department is so welcoming too!
The service department explains things and allows you to be involved!
I just have not experienced any arrogant attitudes at all!
I would send anybody and everyone to Brownstown General RV.
Look for salesman Scot Lloyd. He is honest.
The service personnel!
Professionalism, Support and assistance
Everyone was very welcoming and kind. Different options were offered, but I never felt forced into anything I wasn't comfortable with. Everything was explained completely.
Everyone was so friendly. No BS. Sold us what we wanted, not what they wanted to sell. Great experience!
Communication of process
The Birch Run staff are all very grounded & helpful
Your Company did what it told Me it would do!
All the Employees were top of the line people,
Nice & polite.
This is Our 6 th Motor home, Down , getting smaller
Was. Going to take a 2/3 day trip to look .we live in St.Augustine, first Stop. BAM ! The unit was on the lot & priced Right!
David Mariotti
Phone number removed
Good service
I am sending a letter. I had a medical issue at the dealership. Martin noticed and took action calling the EMT. Everyone checked on me. They even brought me someone’s orange juice and peanut butter crackers. An employee also went to Wawa and got me a sandwich. They continued to check on me while getting the RV ready. They stored the RV and truck while my wife took me home. I am so grateful and will never go anywhere else.
My wife and I enjoyed the staff and the professional process of purchasing a unit from this facility. The process and professionalism far exceeded the competitors. Our salesman was dialed in to what we wanted to achieve as a result. Thanks Walter. Also the finance team explained things very thoroughly and went above and beyond by preparing multiple options for us to choose from,. That was great.
Good customer service at parts counter.