Customer Testimonials

We thought the entire event from shopping through purchase and 5th wheel training was top shelf.
James from Sales
Chuck from finance
Maria from service
George the service tech that gave the 5 th wheel lesson
Ben the camp tech

All were excellent

Personnel were friendly and helpful.

Everyone was kind and knowledgeable. My wife & I were treated like VIP’s…when issues evolved the General’s team addressed all the concerns and had my back through the entire process. Honestly I didn’t expect this kind of service…I’ve heard more bad reviews than good. This experience puts General RV back in 1st place! Well done! Thanks to Mike, Patrick, Shane, Melissa, Chris, Mike & Brennan for an awesome job! Keep up being an amazing team!

Sincerely, Richard and Mary

I was very impressed with my Service Advisor Jim Evan. He constantly kept me informed about all the repairs that needed to be done. He always kept me informed about status updates through email and text messages while my RV was being worked on. Extremely nice person, both him am I were Veterans who served in the Armed Forces. Very easy to work with and was always upfront with me about the final costs of the repairs. I would recommend him to anyone wanting great service on their RV. I give Jim a 10 out of 10 score. If I need future service with General RV of West Chester, PA, I will certainly ask for him.

I got there early and Sarah said no problem. We can get you started right now. Took approximately one hour to walk-through and detail everything. Same-day service, fast, friendly just a good overall experience.

Andrew did a very good job explaining everything

From the beginning of the process, until the end of the process, we give both Tampa and Winter Garden, FL 4 Thumbs Up!!! Thanks to all of you!

Well done

We were treated with kindness and respect. Very knowledgeable staff.

I thought I had an appointment but when I arrived there was no record, but the service center got me registered and provided the warranty service I requested. Everyone was professional and welcoming. Things that could be done this visit were done well, and parts were ordered for follow-up service. I look forward to returning.

Nikki Huglet did a great job managing my service needs. She's knowledge and personable. I appreciate having a key person assigned to my case. Well done.

Gracely was my service advisor. She went above and beyond helping me with my issue and my warranty. Sitting in the waiting room I observed her being kind and professional to everyone she interacted with. She is a real gem.

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The reception was warm and welcoming!

We talked to Jordan. She said an appointment up for us to have our broken back wall frame repair repaired on our Grand Design this wheel.

John and Michael in the body shop that is a great job taking care of the situation

They did it and virtually fair amount of time because we waited that day for the unit to be repaired

Better pricing and help then you will ever get at camping world.

Cameron was a great help and listened to our needs. The issues were addressed and taken care of. Very easy to work with.

Good communication and treatment by staff.

Very knowledgeable team in the parts department

From the front receptionist to sales to walk-through to service to finance, everyone was great help with good information and was very patient in teaching me how to operate everything.

I drove up from Northwest Arkansas to get the trailer and they were good to make sure things were safe for towing 600 miles.

It was a good experience for me. I'm not local to this dealership. But if I were, I would use them.

Everyone was kind and helpful
Great experience glad we went to geneal tv

Brad was very professional, friendly & very thorough. Was in & out faster than expected. Great job guys 👍👍👍

Cam was very helpful and informative

Everything

I’ve had my Winnebago motorhome to general rv in Clarkston for manufacture recalls. On both visits they were courteous efficient and a pleasure to work with. I will refer people to general rv in Clarkston.

It was a very enjoyable, and efficient process working with everyone there!

Everything & everyone was absolutely amazing

Matt was very informative and helpful.

Work was done professionally and accommodation seating and vending are perfect for the stay while units get serviced people polite n 100 to the T. Everything explained and jobs were done reasonable times

The service rep was very nice. But haven’t brought camper in yet so will let
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