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Customer Testimonials
Friendly, helpful and professional staff! Special thanks to Brandon Tony and Stephanie!
Easy to deal with
A crucial aspect of our RV acquisition was the transparent and supportive engagement with the sales team, who facilitated a financially sound purchase. They offered favorable terms and collaborated effectively to align the RV's cost with our budgetary constraints, without requiring any concessions on our desired features. As a result, my spouse and I now own the RV we envisioned, and our financial stability remains uncompromised.
The custmer service was absolutely amazing! We have never experienced such timely and caring service from any other company we have dealt with.
Regular text messages updating me with how the work was progressing.
Nice staff, clean uncluttered waiting area.
Everyone was very knowledgable on the unit I purchased. The gentleman that did our walk through with us, was very friendly and well versed on all the components. He was able to answer all our questions with great detail in a very user friendly terminology.
Knowledgeable and great staff
they we're very helpful. The slide in my RV was stuck and they took care of. It was real reasonable and checked the motorhome found that I needed some caulking. They took care of that and they topped off my propane for me.
Having a project manager that takes all the information and gives it to you in a way you can understand. It’s nice having a one point contact without having to track a whole bunch of people down.
They took my custom van and fixed my the electrical issue I had.
Thanks
People were great, very friendly
General RV Longmont has been great to work with in buying a Tiffin GH1. Quick to respond to questions. Creative in overcoming logistical challenges. Highly recommend them!
Joel was wonderful considerate fixed my RV after lightning strike.Took wonderful care check everything alot of damage. Should have more like him.
Bonnie was wonderful also helped me with Ford dealership in Brandon as well. Feel like family after almost 3 months. Can't say enough good things about about your staff checking in for service.
Barbara Dixon
Keith, our salesman was/is a super guy! Very professional and personable at the same time. He will always have your back and go to bat on your behalf!
We are starting to have our concerns about the service department however. Our contact there is Shannon. We took our 2018 HR in under the KYC program with several issues. We went through the list of our issues carefully with her and left for while the work was being taken care of. We received a call with “good news” our inverter was not bad, and the batteries were fully charged. We asked did you run the generator when checking it and the answer was yes. We asked to hook up to shore power. We did so and the inverter went nuts, indicating that the inverter was indeed bad. They wound up taking it out of the circuit and we are waiting on a replacement. 5 hours later we were back at our campsite. If they had just taken that final step of hooking to shore power before calling us with the “good news” it would have saved a lot of time.
Please feel free to call me atPhone number removed768.
Thank you,
Kitty Last name removed
The friendly atmosphere was fantastic, everyone wanted to help! Any questions were answered with a smile!
The salesperson, Megan, couldn’t be more helpful and patient. She was not pushy and very pleasant to deal with. A real pleasure doing business with a knowledgeable and understanding salesperson.
Friendly and helpful
Salesman, Mike Waggoner, was savvy to what we were looking for and did not attempt to exceed our price range. Staff was friendly and knowledgeable. Did not try to lowball me on my trade in. Fair and professional. Overall a great experience. Kudos to all involved. I would shop here again!
For the welcome from the people in the service, the quality of the work, the hospitality provided to us (lounge, bottled water and coffee, secure overnight parking with electricity).
Very friendly, forthcoming and upfront with everything they spoke to me about.
The service staff
We were very pleased with the orientation of our new RV, and they have been very responsive with the questions we had after we picked it up
Great selection of RV. Professional personnel. Thorough review of purchased vehicle
They were pleasant to work with and knowledgeable.
After 3 years with General RV, we are quite happy with service. The best dealer in the area and would not consider any other.
Taylor is service is always helpful and does great follow up. The warranty work was completed with good quality and a reasonable time frame
Bonnie Benard did a great job of handling our recall work on our ‘23 American Dream. Steve and Ed, General RVs American Coach technicians did a great job as well helping with questions and getting our work completed quickly and accurately.
Prompt and transparent.
Everyone was friendly and they resolved our issue.