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Customer Testimonials
Everyone was very helpful and knowledgeable for our first RV purchase.
The workers
Great people, kind, respectful, knowledgeable. General RV had the unit we wanted.
Thank you to Jared!
They were great from the time we walked into the door until we left. Did a fantastic job walking us through our new RV
Everyone is very friendly and professional and feels like a huge family run business with a welcoming feel. The dealership was beautiful and was well planned out. General RV spent a lot of time and energy into making the best possible experience for the customer.
Very friendly and knowledgeable
My service advisor, Will Moore, and the service manager Cristian, worked incredibly hard to make the service visit a seamless process. While there have been challenges with the unit from the manufacturer, the service team inclusive of George “Doc” all the way down to Dave on the lot side have been very accommodating, kind, and helpful throughout the process. I appreciate their hard work and attention to detail in helping customers enjoy their rigs.
Everything was great
Every one was very nice especially William our salesman did a great job!
They are very courteous and will help you in any way and answer any question . They don't pressure you for a decision on anything. Very friendly place to do business
The delivery was very professional and informative. The lady who did the delivery was very nice as well as the man that set up the hitch.
Honesty, transparency, friendly, professional service. I worked with Brett to buy a Grand Design trailer and he was not pushy, just kind and genuinely knowledgeable about the RV world. He answered my questions with patience. I also worked with Jeff Anderson. He was friendly and professional. The walk through really helped me to understand all the different aspects of how the trailer operates. I worked with DeAnne and she was fantastic.
I am a first time RV buyer and was at the RV show in Cleveland IX Center. My friend and I met TJ and he talked us through the various class C motorhomes. He did a very good job and I settled on the four wins 28Z. After I met with TJ I met with Todd in finance and he was very professional and did a great job and then had a phone call from Matthew with Insurance and I eventually went with progressive through Matthew yesterday my son and I did our walk-through and signed the final papers. Christina led the walk-through and did a very nice job obviously as a first time RV buyer it’s still a little overwhelming. There were a few things wrong with the coach and general is working on those. I was a little disappointed that the vehicle brand new RV had 498 miles on it. I do understand that it had to be driven to general. I just assumed it would be less than that, other than that, I’m very pleased with my experience with general and the team.
Everything was great, rig still needs some tlc but service crew has been great. Would love to hear from service asap
Eddie in service . Outstanding performance. Works great with his customers. Thanks David Christensen
Sales person, Alyssa
Friendly staffing
Delivery experience was amazing. Attention to detail was world class!
The people that we worked with were wonderful! They listened to what we were looking for and found us just what we needed. And Gary in finance was fantastic. Doing all of the paperwork can be very stressful, but we felt none of that with Gary. It was a super smooth experience - everyone was friendly and treated us like we were part of the family. Will definitely be recommending General RV to our friends who are currently shopping.
Very attentive and explained everything.
Excellent sales department. Excellent service department greatly appreciated Alex from sales and Lou from accounting. Chris was very helpful during the sales portion
Had an excellent walk-through upon purchase and delivery.
Very professional, knowledgeable on their field of expertise and able to help me a lot.
Austin (our salesperson)was great. Told him what I wanted, he came up with a short list, we looked and then bought one. The whole experience was great. Felt like everyone listened to me. Not once did I feel pressured. I would definitely share their info for others looking at buying a camper.
We were overwhelmed by the service we receive purchasing our RV from general. They went over the top to make the experience flawless and enjoyable all of the sales staff, the technicians, the information desk, and the sales manager acted very professional and made the experience satisfying. They were very thorough introducing us to the operation of our RV and will helpful in answering all of our questions. We would recommend them to anyone who is interested in purchasing an RV. Thank you, General RV Center.
Salesman was knowledgeable
Shannon Bell is the best! She is through, detailed, efficient.
Salesman Charles was honest and upfront about prep fees. Now shock when they were added. Jason in finance worked hard to get us the best deal! The down payment was nonrefundable and should have been disclosed better upfront. The over all experience was great.
Customer service
The staff is great! They are willing to go the extra mile to get you in the rv that is right for you. The staff works hard to get you in your price range that’s right for you.
Everyone was so helpful and nice.