Customer Testimonials

Service has been very helpful..

Service was started at the appointed time. Communication was excellent. Everyone was friendly and helpful

Great Salesperson, very knowledgeable..

Delivery and explanation of everything about the Rv was very thorough.

Finance closing went very smoothly.

How friendly everyone was

All personnel whether sale or service are very helpful

VERY a nd will be VERY Helpful in every way . right from watching Matts rv to Jim walking through our new Rv its a 10!!!

Easy to deal with

Friendly

Great buying experience through the entire process! Will recommend to all my friends!

Steve and Brock were sensational! Explained all the problem with my awning and what was covered. Very professional. They followed through and involved me and my husband in the process. Good customer service! Thank you

sales people (Alex) was great, and Mike was great at educating us and helping with shopping

Everyone was extremely helpful and professional. Jason, my service advisor, listened to me and then helped me determine what work I shoukd have done. The work was on time and on budget. I've bought multiple campers from this location and have always had a good experience.

I appreciate Bill Kimberly making my experience better after a previous miscommunication issue. Regardless of the issue, I would recommend Bill Kimberly to anyone of my friends or family!!!!

We have used them for parts and service for many years. They have been good for work and usually done on time. I am pleased they have opened a new store on this side of Florida.

The entire staff was great. Answered all of my questions and took care of my camper as if it was their own. Will keep going back to get my camper serviced.

Prompt, polite and scheduled perfect

I love BOA! But…I fear they are transitioning to Biden’s push for digital currency!!!

No gimmick ! Good service ! *****

Jim in service is so amazing! Knowledgeable, friendly, attentive to the details. People like Jim make General RV successful

Had what I wanted

How the manager was able to solve all of the mistakes made at the trade show and get us on the road in our new camper. Great work!

We first encountered your business at Birch Run while traveling when we needed urgent warranty service. Richard Buning our Service Manager took care of us and made sure our trip was not interrupted in the least! Since then we have had our Camper serviced with Birch Run General RV and Richard Buning has handled us with the utmost professionalism every time! We have even had warranty work delayed to be completed by Birch Run General RV because up to now we have been completely satisfied with all the work we have had completed there! I cannot say the same about the other camper store who serviced us once before! They left the work incomplete and General RV in Birch Run completed it! I have verbally spoken highly of our experience with General RV....I wish I could name the people who worked behind the scenes on our camper as well as they have performed professionally as well. I just don’t have their names but they deserve to be mentioned as well.

Outstanding service

Good selection, fair prices. Friendly staff

The service department did a great job on installing my trailering system.

So far great service and communication.

Professional and Courteous Support Staff in Every Department.
We have been loyal customers for years now, and will continue to support you in the future.
When we are ready for another upgrade into a new rig we will come to you.
Again your staff is what keeps us coming back. Keep up the good work!

Emily in parts was extremely helpful and always pleasant to work with!!

Friendly people who know their business.

The service was very friendly and helpful.