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Customer Testimonials
Integrity...
You can use our name with a comparable exchange only. $$. Repairs. Parts etc.
Great service, friendly staff, job well done..!
I am a returning customer. Melvin Snow has been a wonderful, he helped us with our 1st camper and again on this one.
Everyone is very friendly
Your close and knowledgeable about various makes and models of class A motor coaches
Roxy was very good
Bailee Ogg and the rest of the Service Staff. We go nowhere else.
Our salesman Kevin was awesome he deserves a raise he was one of the kindest salesman we have been with
David Mann is fantastic to work with, he is knowledgeable, patient and friendly, that is a perfect profile for a sales representative. We also had the pleasure of meeting and working after hours on a Saturday night with Jim Lyon who helped us out with a headlight fuse and tire pressure issues. Jim saved us as we were leaving in the dark for a three hour plus drive home. Thanks David and Jim, we really appreciate both of you immensely!
Great service.
GRV was very welcoming, there was no pressure even when we were undecisive. You let us make the decisions we needed to make without pressure.
Friendly, honest, straight forward
The willingness of the staff to work with a customer to make them enjoy the entire process was amazing . Starting with Khiry who found exactly what we wanted, and had it ready to show. Tony in finance who explained it all ,and made it easy, relaxing, and stress free to purchase our rig. Also Tim who gave us every discount and called corporate twice to get the price we’re we needed it to make it happen. Luke and Dave also did a great job explaining and showing us how to operate our rig. I can’t say enough about the experience.
A 100% RV sales company. GeneralRV is good at what they do. Great the customer, assess their interests, show them prospective rigs from their extensive inventory, wheel and deal a win-win sale, final rig prep, wish them safe travels, and repeat for the next customer. I was impressed with with the smooth and efficient flow of the their sales operation. Most importantly, I was able to buy a great RV at a very competitive price. One happy customer!
Easy to get service performed.
They were friendly and did what we agreed on and went the extra mile to make it happen.
They are flexible and customer oriented
They listen to my concerns
That you listened to customers wanting Jim back in service
So far the sales and finance staff have been excellent. Bob was our sales person and he was very professional and knowledgeable. Chuck was our finance person and a chick was also very professional and knowledgeable
David handled our orientation and he did an excellent job. He was. Wry kind as well.
I do hope service will go as smoothly as sales has!
Friendly and helpful employees
I encountered informed and professional customer support during my purchase event.
Would rather address my interactions F2F post COVID to provide insight and feedback.
I received a feedback form....but could not bring myself to respond to it due to the condition of the form itself. Was a very poor copy and never received any feedback in that case.
Olivia is real easy to work with, very courteous. I was a little worried that it was going to freeze our trailer pipes, I had an appointment for a later date, so I called Olivia and she was able to squeeze us in earlier.. So glad she did.
Thanks Olivia....
The way that they treat you.
Fast service, friendly personnel, free water and drinks.
Hayden, Colby, Ty, & Brandon
These members of your team are exceptional they answered all of our questions. This was our first RV purchase & they went over everything in detail with my husband & I to ensure that we were both comfortable with the instructions. I truly appreciated that!! Thank you!!
Prompt and efficient service. Keep up the good work.
Making an appointment was easy and flexible. Drop off was seamless and the follow up was good through our the process. We are waiting for warranty approval and then additional service will be performed. The service advisor was very helpful.
Excellent friendly service.
We had a wonderful salesman, Ryan, and our main service advisor, Yolanda, is a true gem. It's always a pleasure to stop in the store.