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Customer Testimonials
Never a rush, all questions answered!
Communication and friendly demeanor.
Friendly people
Relatively easy to set up appointment. Clear communication with employees. Responded to my questions professionally. Nice waiting area.
10/10 service from start to finish
Frank is very helpful with my concerns. He gets it done. Cosmo is great.
Jared in service was a top notch employee. Very helpful and customer friendly. He went above and beyond in explanation with our fifth wheel and helping with hitch alignment and Toriking. He deserves a raise and his smile is infectious!!
I brought my camper van in for winterization and upon inspection realized some things weren’t done as requested. I contacted my Service Consultant, Taylor Brooks, and the problems were resolved immediately. Thank you Taylor! You don’t always get quality service after making a big RV purchase but I can say General RV Clarkston hits the mark.
This location is fantastic to work with. Very accommodating and Chad is fantastic. He deserves a raise.
There was many things I liked about General RV and we are happy we bought our Travel Trailer from them however the experience of going over the new trailer was quite a let down and lack of much needed information and support. Otherwise the General RV team was extremely helpful.
They took care of our problem in a timely manner and were very good at explaining things. We left happy.
The service advisor, Shawn Robey. So helpful and communicated with use on the progress.
Quick and complete
The service associate was very helpful and listened to all our concerns.
Friendly and efficient
Nikki.
Everything. From start to finish. Thanks!
It was quick
Sales person was very knowledgeable. I really like I could just take the Rpod in for a repair with needing an appointment especially since I only had it for a few days and the refrigerator doesn’t work. It still isn’t fixed but taking back in tomorrow to hopefully figure out what’s wrong since we haven’t been able to take it camping yet to try it out. Service department is great so far.
Did everything to earn my business!
My salesman was awesome and the delivery driver was amazing as well. All personal i dealt with was so professional
Great service associate, she was very nice and helpful. I do feel that the location of the new construction is too close for a decent service area, as a customer I could barely be in there for minutes as they were banging a hammer on metal. I could not imagine the grief this is causing the general rv workers.
they’re flexible and I was a walk-in and they helped me -
Everything went as planned.
Heather explained everything and was very easy to work with.
Most everything,
Good communication during the process. Good work.
First class facilities
From walking in to driving away we couldn't have been happier. Jeff was extremely helpful in finding us not the camper we came in for, but the camper we were looking for and stayed within our budget. The extras that were thrown in were amazing and Mike, our hands on tech took all the extra time to show, demonstrate and answer all of our questions. We don't have a bad thing to say about our experience.
GRV solved my issues and I am very pleased.
The service manager Cord, was very professional, responsive and helpful with all our needs. There were a few issues with service in the beginning, but he had everything fixed in 2 days and we couldn't be more happier with our experience.