Customer Testimonials

Service was completed as I requested.

Mike (formally from the service dept and now does the training for new owners) is a complete gem. His knowledge and support couldn’t be more appreciated.

Amanda was excellent in getting things done and keeping me informed on how repairs and service were going. I had multiple services needed.

Kaitlyn (who formally was a service manager and now schedules service) is also a treasure. Her guidance on what services I need to keep traveling as a solo woman camper is invaluable.

Very accomodating during walk through.

Service adviser Chuck took excellent care to ensure we were satisfied with our service call experience.

I felt it was the best experience I have ever had at a rv dealership.

Parts guy was very helpful and found what I needed even though it was not listed on the computer.

Everyone was very friendly and informative about the purchase of our RV. Coming from Michigan you couldn’t have been more welcoming and helpful. Sheldon was a major asset.

The lady that helped in the service department was great. She was very helpful.

John got us in and out quickly, and the work was done carefully and to our liking.

The staff is friendly and accomadating Thr wait time was reasonable. Very nice lounge with water coffee.

Sybil at the front desk is friendly and helpful. Travis my service advisor did a great job of keeping me updated on the progress of my coach.

Kristin is a fantastic service writer. She pays close attention to details and she is fun to joke with. If I was not retired I would seriously try to steal her away.

Very knowledgeable with everything from my purchase to my service and parts questions.

RV services did an excellent job of making sure I knew about my trailer, how it worked and what was included and not included. The service tech was great and very knowledgeable. They have checked in to see if I have secured a spot for my trailer to set up good delivery service. Over all very good attitudes making this portion of my experience a great experience.

All of my questions were answered. Meeting people in all depts was very nice.

Everyone has been very friendly and answered my questions directly, Tina has done an excellent job keeping me in the loop and letting me know where I could be of help dealing with our warranty company. Teamwork makes the dream work thank you again General Rv!

Thanks for the quick service

Very helpful

Jack and Marty were very easy to talk with and answered out questions. I haave not been out with the motor home yet,hopfully nest week. It is a learning curve transitionoing from a travel trailor to a motor home.(less storage and the need to for tow vehicle) . I do have to say the drivability of the motor home is not what I expected. It did not handle very well on the highway or bumpy roads. I think a test drive would have help answer some of these questions.

take care Jim and Pat

The parts department employees are very friendly and knowledgeable about RV parts. General Rv part store prices are also compatible with other camping stores.

I like how they do a whole inspection not just what you came in for. I like that they put a end date for when you will get it back and I like their updates on what’s going on

We were traveling from Upstate New York to Colorado. Develop propane leak. Found General RV in Akron and went there when they opened. No appointment. Heather was our rep. Fantastic job by her and entire staff. The diagnosed problem, kept us informed through out the day and fix the problem. We have been to other General RV dealers and have not always found the same service. Much appreciated by General RV of Akron.

We had a great experience with Ken Patrick. He was very responsive to questions and worked hard to find us a camper and price we liked.
We also enjoyed Tennille who explained all the details of our camper on pick up day. She was funny, smart and a good teacher.

It was an easy experience staff was knowledgeable and helpful.

Walter Zimmerman was very cordial, helpful, and efficient. I appreciated his attentiveness and would highly recommend him.

Had a very good experience between sales team, finance, service, and front desk team. Very informative and help with any questions you may have. Dillon, Sebastian, and Ryan did a heck of a job with everything. I will definitely come back when we decide to upgrade next time.

The work was completed as expected and I was kept informed about progress throughout.

Geno or sales rep was great and everyone else was very helpful.

People are very friendly

Rick was great at walking us through the process of making the right choice of motor home we purchased

Very attentive to my concerns and repairs made in a timely manner