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Customer Testimonials
Cal and the rest of the service department works with me in getting my Rv in when needed and they are excu
Prompt and friendly
Excellent service from start to finish. Everyone. Techs rebuilt our slide better than new. We’re very pleased.
The whole crew were professional and courteous.
I work for general love it
Very thorough and professional.
Alan Azar has always been great to work with.
The people in the service department are genuinely trying to accommodate my needs,we have a little parts problem but the will get the correct part and I am sure they will install it promptly at my convenience
Had a great experience with the new trailer.
Everything.... General RV in Ocala is the epitome of service for the RV customer.
Shawn made this a great experience for us!
Easy appointments. Thorough inspection and repairs as needed. Would recommend
AMANDA and the SERVICE team are fantastic to work with!
Friendly staff and prompt service
Katie and Jade were exceptional in following through on our issues with Grand Design in repairing our 5th wheel. They were able to identify the problem with documentation and pictures. With their help Grand Design is paying for the repairs.
Service Team actually listened and wanted to help. They went above and beyond to fix recent repairs not completed by other dealer.
Very informative and very outgoing to make sure what your getting is best for you
Helpful staff!
I found the trailer floor plan that we were looking for. And we’ve really been enjoying it this summer
Very great service. Always great customer support and great customer service
They were willing to look at our RV just driving in!
Fixed in a reasonably fast time
Tracy, my service advisor, went all out to keep me informed of how things were progressing. We had a trip planned and she successfully got our repairs completed so we had a departure on schedule. Tracy is one of the most conscientious service advisor we have ever worked with. Other service reps could learn much from her ability to handle getting work completed on time and keeping the customers in the loop with updates on progress in a friendly fashion.
Very professional
Gauge was very helpful, and answers any questions I throw at him. Hope i spelled his name right
Friendly knowledgeable snd quick.
Kept me well informed
Convient even though we were a drop in.
They validated complaints that I had which were denied by the Fort Myers location.
We were able to wait for our service, we didn’t have to take off our hitch, and the staff is friendly