Customer Testimonials

The Service Manager was really a great guy.

Shannon in the service department was absolutely amazing keeping us informed and up to date with repairs to our RV. This was very important to us since we are first time owners and very apprehensive. Brady in the back stayed in contact with Thor for diagnostics, repairs, and parts replacement. We are very happy that we can get back on the road again.

Professional

Honest assessment of cost upfront. Listened to my concerns and directed upgrades that needed attention.

Matts customer service is amazing. Repairs were done on time.

Good experience. Good service

They did all of the tasks that I asked for and handled any issues swiftly and efficiently. I have been going there for many years. They are very kind people.

Everyone was helpful and friendly they helped us to get the RV we wanted . Thank you again !!!!

Allen was a great help. He was very professional, informational, and made sure my needs were met. Thank you@

Great service

Everything, from the time we were greeted and spoke to a salesperson to the finance department.

When we arrived to pick up our RV the process was amazing. Tamara our salesperson greeted us, Kevin did the walk down explained everything Chuck in the fiance dept. was awesome even Nick the made sure everything went smoothly. Ms. Maria keep us up to date on the time it was taking to have items installed.
Everyone was very nice and treated us like family!!

We are from Michigan, and couldn’t get anywhere with anyone. We needed a dealer that did warranty work, and I called your dealership and first talked to Tracy in service. She is the reason we came there. And then when we got there, Tracy and Kristen were amazing to deal with! And your techs did everything to get us on the road again, but need a part. The total experience from service and the techs and even all the staff that stopped to say hello to our 13 year old dog was great, hopefully be back Monday or Tuesday when part comes in. Thank you all for outstanding service and support.the Baldwins!

Our sales person Stephanie was very friendly and knowledgeable. She made us laugh and have fun picking out a camper. David Huber was so much fun. He showed us everything about our new purchase and very personable. Very helpful.
The only negative about the entire experience was Steve in finance. Sounded like everything he said to us was scripted. After we declined the extended warranty options he was quite rude and couldn't get rid of us fast enough. Overall it was a great experience, would highly recommend to anybody looking for a camper.

Everyone was very attentive to all my needs…from offering bottles of water to finding financing that fit, and everything in between. They even made sure everything in my motorhome worked as it should and checked off all my wish list items. I am one happy camper for sure :)

Sales person listened to what we wanted in an RV and showed exactly what we were looking for

I felt taken care of and the VIP treatment was super special!

Teamwork

Nick was

Very courteous and friendly, he explained everything

Good walk through with Allen

Quick response, good communication

Our salesperson Zac F. was great to work with. He stayed in contact with us the entire process, we were very happy with General RV delivery process.
Made sure we fully understood and was happy with our trailer before we left.
Thank you!

Everyone was friendly, pleasant, and helpful.

Very professional and knowledgeable of products.

Great personalized service.

The service team is always willing to go the extra mile

Service

Assistance of Sheryl and Nicole at front desk. David, Scott, and George were helpful.

I loved the sale associate. Hands down my favorite part of the whole experience. Noe was reason I bought it. The numbers guy Mo not so much. I almost walked away from the deal because of Mo. he kept pushing for me to raise my financial limit which I did twice. Thank heavens for Noe though. I strongly recommend him. Very knowledgeable and friendly person

It was a very easy and pleasurable experience. The complete staff at General RV was extremely knowledgeable and helpful through the whole process. Our sales person, Jon, was excellent in staying in contact with us and letting us know about the RV we purchased. Overall great experience.

Great guys to deal with