- Phone: 248-349-0900
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Customer Testimonials
Friendly and Prompt. No hassles
Jeremy was great. Twice I was told to come up and pick up the camper, but the repairs were either not done completely and wiring was not checked. Jeremy and his supervisor did a great job of resolving my disappointments in the workmanship and my wasted time of 6 hours. They arranged for delivery of my camper to my home so a third trip was not necessary. Overall, I will use General RV as my dedicated shop because they listened, worked to resolve issues and in the end the workmanship looked wonderful! I am a happy customer!
Updates and status of repairs, Walt did a great job.
Friendly atmosphere and not the pressure to buy
Everything!!
The level of professionalism shown to us through the whole process by each staff member.
Haley was great! Thank you.
Great Service!
Had what I wanted
Professional and friendly staff that communicates well and looks out for you.
I had a supper unique situation with being deployed and moving to California after. They worked with me the whole time to make it work with my timeline and flexed around my limited communication
Professional courtesy staff
Everyone is very friendly, knowledgeable and helpful. I highly recommend!
Same day emergency service kept us on schedule. Thank you
Staff was knowledgeable, answered all my questions and did the job quickly. Highly recommend!
Exceptional customer service provided by the service manager and his advisor
25 year customer in Florida, Richmond Branch has all the same fine qualities.
Mike was very attentive to helping us navigate the ins and outs of choosing an RV. Dan from Service was very helpful in taking us through the RV and explaining everything. It was a pleasure working with Dave from finance. All were very knowledgeable and it made for a very informative experience.
Excellent service, willing to go the extra mile to ensure our satisfaction even though the manufacturer caused the issues they were resolving.
Salesperson was knowledgeable. Service staff friendly and finance officer worked hard to meet our needs
I have bought 2 travel trailers from General RV Wayland just a great experience I would never buy from any other RV dealer love the people love the service I would absolutely recommend them to everyone
Lesley was wonderful to work with, and Adam was great as well. I know you are short on technicians right now, so I especially appreciate the extra effort everyone made to get my unit completed before my rental went out. Thank you all for the excellent customer service and support. It is truly appreciated.
Amanda Clark
Squatch Girl Rentals
My service representative, Megan, was very helpful and would recommend people to her.
Friendly, helpful
Very friendly and knowledgeable staff.
Very good service from Bratt
Service dept very good
They were able to fix my problems
Everybody was very friendly and helpful
Also knowledge.
Salesmen were great to work with and the financial people did a great job with promos
We bought our RV from the Brownstown, Michigan store and have been traveling for the last 7 weeks. We came in to the Draper, Utah store and had some questions and asked about needed maintenance, and they went out of their way to help us and take care of us. Natalia and everyone we dealt with was courteous and helpful, and overall it was a wonderful experience.