Customer Testimonials

Will Moore is my service advisor. Will is through and determined to get things right with the Motor Home I purchased from General RV. He takes the time to give advice to me to keep my Motor Home in the best possible shape.

Danny is the BEST! On time; efficient; walks us through the process; listens to our concerns; lets us know the progress and just friendly. Good experience. We’ll be bringing the rig back for service here everytime.

Amanda kept us informed, provided good advise for working with the manufacturer, had technicans discuss the pros and cons of repair options, and never pressured us into a decision. Additionally, her personality makes her a perfect customer service representative.

Appointment was scheduled and when I arrived was taken promptly on time. An estimate was given to me when I made the appointment. A more cost effective method was suggested at my appointment time which save me a far amount of money. All were courteous and friendly. My only complaint was there was no fresh popcorn as my appointment time was late afternoon. The showroom and waiting area was clean and comfortable while I waited for service to be completed.

Erica & Brandon went over the top to help my wife & me. Way helpful. Super awesome
They helped me figure out the best options on new Air conditioners. I had ordered done at the Tampa show but they were not a good for my wants.
I am very pleased 😀 with what we have now.
Thank you Erica & Brandon. You all made it worth the 2/12 hour drive to come there.
Sincerely
With Warm Regards
Alan & Eunice-Marie Cronin Sr

Very nice and experienced personality

Same day service with a thermostat issue with the entire four heating and cooling systems and their controls at a fair price.

Very friendly and pleasant to meet with.

Waiting area was clean and comfortable, and everyone was friendly

Repaired everything timely

Everyone was very friendly and helpful.

All involved personnel were completely professional and knew their jobs.
From the time of my appointment check in until I walked out the door I was kept updated with how my RV’s inspection and repairs were coming along. I was afforded the opportunity to see what caused my problem and how it would be repaired.
I honestly did not expect same day service but I was pleasantly surprised when the service advisor led me to the very comfortable waiting room.
I never give 10’s as I know no one is perfect including myself. Thank you.

EVERYTHING!

Knew I was in good hands with Niki and the team. Gave me a few updates during the work

Knowledge and expertise of sales and orientation personnel. Overall management was very good.

Patched up my RV in a day without reservation for Keep You Camping

Nice people

Staff was very helpful and kind. And they have a good Coca Cola Machine.

Very prompt and friendly service

We thought that the salesman listened to our wants and needs and took us right to the perfect motorhome.

Professional and friendly experience

Friendly professional service. Amanda is awesome.

Everyone we met was first class knowledgeable, nice , and helpful.
Sales: Chris
Financial: Trey
Point of contact: Maria
Technical / walkthrough: Kelly

You found out what to do to solve my problem and should it happen again.....I'll know what to do. Thank you.

They ordered repair parts and when received, promptly scheduled repairs on a day and time to accommodate my schedule. They completed the work with expertise.

Thank you General RV!

Olivia and the Tech are great to work with. Very informative and professional. I appreciate the time they took to clarify the service on my RV.

we were broke down. They immediately got us taken care of and back on the road. Their service department was very helpful. And friendly.

I had an insurance claim that ended up being denied at first. I appealed the decision and it was approved later. I worked with Jeff and he was extremely polite and patient waiting on the insurance to process everything. The workmanship that was done I was very happy with. If I should need further repairs General RV of Wayland would be my first choice.

Everyone try help to make it better very nice people

We like our service advisor Shawn, he always go above and beyond to help us!! We have a general Rv 5 miles from home and we preferred to drive 1 hours and a half just because him!