Customer Testimonials

Customer service

Very helpful

Brett was very good at keeping us informed of our warranty repairs.

Every thing went smoothly. All employees were knowledgeable and welcoming

The parts dept figured out the part I needed and got it ordered for me. Lisa was great

Prompt, friendly service

Great customer service and support!

Very attentive,employees are easy to talk to!

This the third RV I bought from General and have had fantastic service from the company and there employees. I love my new C Class and am using it a lot. Will be back for the next one.
Tim

Everyone was friendly and polite. We felt like they genuinely cared.

Not a hard sales job. Showed us the rv’s we wanted to see. Let us test drive the one we were most interested in. And then gave us a really really good price on it. We ordered a custom and three days later we found out that they no longer made that version. They worked with us to look at options to customize a smaller size and at the same time they found an RV that met our requirements that had three additional options we didn’t want. They just ate the cost of all three of those options and got us that rv within a matter of days.

Friendly

Everyone care and was so nice couldn’t help any better, listen to your request and went above for your satisfaction

I appreciate the pleasant, friendly and helpful attitude of the staff.

From the first conversation to pick up I was fully informed, thank you for that

Quality work, fair prices, friendly professional staff

It is a good place

Our service agent Joe has excellent communication skills. Joe also follwed through and made sure that every detail of the service contract was completed and performed properly. Thankyou Mr.Joseph.
The Manager, Mr. Stephen Jensen was also very courtious, polite, and showed a sincere intreast in solving the issues with Our New 2025 HR Endeavor. 38W . All but one of the issues were factory related and all issues were resolved. We do appreciate General RV Fort Pierce Fl. We also look forward to being a part of the General R V family in the future.
Thankyou.
Ronald and Kathleen Downs

Ready to serve me at the time we scheduled.
Sara answered all questions
Service was completed as planned
Clean and helpful

Fast, friendly, and customer oriented.

My issue was fixed the first time.

The service we received felt personal, like we were the most important thing everyone needed to do. Tracie Hoele was conscientious and made sure the two different service items we were at General RV Ocala for were both completed.

Every thing was nice and everyone there was friendly

My experience was wonderful for the most part. We did have a little confusion on the day we picked it up but the guys tried to make us comfortable and they did try to put a rush on things. We are very satisfied with all. I would recommend this dealership to even my family. We love our camper!

Our experience started off a little rocky after the purchase. Communication wasn’t great at first and there were some misunderstandings about what was supposed to be taken care of after the sale. Honestly, it felt frustrating.

But once a new service provider (Matt) stepped in, everything turned around completely. This gentleman was absolutely outstanding — he listened, kept his word, and made sure our service needs were handled just like we were promised during the purchase. He got our keys, battery bank updated, and generator repaired without a hitch. Smooth, professional, and stress-free.

On the sales side, our salesperson was also excellent from the very beginning. They made the buying process easy and enjoyable, and we always felt taken care of.

What could have been a bad experience turned into a great one, and we’re really grateful for the people who went the extra mile to make sure things were right.

Very informative and pleasant staff. No high pressure. They were very helpful and thorough

Helpful and polite

Customer service is great! Taylor goes above and beyond to help and meet our camping needs! Everyone there is kind, polite snd helpful.

Na

Gage is a real pro. Client focused and a problem solver. The other General RV locations could learn a lot from him on how to treat clients.