Customer Testimonials

Service advisor Danny has been very helpful.

professional and honest

Brian in Parts was awesome! Spent time researching parts number that I needed and ordered them for me. Very patient trying to pin down what I needed.

I have been to other dealers in Cincinnati but I had to make an appointment. I got to look at their camper but only on their time. Everyone at General was very helpful. I like the camper that I selected. Very nice

Sales and Service staff - very knowledgeable and very pleasant to work with

Been the best of the 3 dealers I have dealt with

very happy with the service dept. Did the work very fast and under quote

Friendly, helpful staff. I flew in from out of state to pick up my new RV and had a great experience.

Zac Calhoun was my Service Advisor. He made my experience seamless! His attention to all me needs was more than expected. I would recommend General RV to friends and family....

Lori was very professional, likeable and communicated well. Our experience was great

Heather Leasure was a great help navigating our service needs and keeping us updated

All staff were extremely helpful and pleased to help with everything

Very friendly and accommodating but one employee stands out the most to me and that is Doug in parts we absolutely love him he has gone above and beyond for our needs

Great parts experience. Had everything I needed and Steve is always great!

Mike was great to work with.

From the salesperson to the service provider and Alfonso in finance and the walkthrough was great. VIP service all the way.

Chuck was very professional and was helpful
With my concerns to resolve the issues, I appreciate that.

Good communication with numerous service items on our list.

Lori Green was awesome, her knowledge, and communication was what made the experience great… Labor is fairly pricey but got me done in my window of availability

Just the overall friendly atmosphere and good pricing.

The sales team including finance worked with me to get the RV that I wanted. The parts team helped me get that stuff that I needed at that time and the service department did an amazing job at giving me a thorough walkthrough of camper while installing a hitch that I purchased separately due to them not having the one I want them in stock. All in all it was a pleasant experience And if I'm ever due for an upgrade this is where I'm coming to get that upgrade.

Very friendly and honest dealership to work with. Really enjoyed my sales experience there, which is not something I normally say when it comes to car and RV sales.

Alan did a great job documenting the repair and identifying the cause of

Amy the sales person was very informative of all our questions she really knew everything about trailers and Jeff in parts department was super helpful with the hitch I wanted to purchase . Overall it was a wonderful experience with our first time at a travel trailer dealer

Low pressure, friendly and knowledgeable staff. Charles was our salesman and will recommend him to anyone we know looking for a rv. David, Micheal , Maria, the service team and management were so very nice.

Explained everything extremely well about the camper. Paperwork was easy and smooth.

Organization

Extremely professional service and Heather L in service was unbelievable in her knowledge and accessibility. She returned all calls promptly and couldn’t have been any friendlier. I couldn’t believe how fast they serviced our Rv and it wasn’t even a brand they sold in Ohio . They were actually way more helpful than the dealer we purchased the unit from ( and this was a very high end class superC ) We are now customers free life. Thank you General RV andHeather

All of the people we encountered were a pleasure to work with.

The people were friendly and easy to deal with. And hope that continues when it come time to have work done on the camper as well