Customer Testimonials

The people were very nice and helpful was thankfully for all the information I got and needed Ty

Very knowledgeable staff, prompt service.painless experience
Great pricing

Everything from the salesman to finance and the tour

Gage was very helpful and knowledgeable as well as the rest of the staff.

Guiermo and Eric really understood our predicament of being stranded away from home and worked really hard to get us back on the road. They care about the service they deliver!

All members of our General RV team were very helpful on our pickup day (10/22/2025). Thank you to Andrea, Phillip, Colby & Mike.

They listened to the customer and they were able to meet my RV upgrade goals by fitting me with a Lithium Ion battery and matched converter. Very knowledgeable parts dept staff member.

Kind and Considering ….

Then again Our sales person-did not lesson to my offer just cost me with his persistence after a little over 17hrs and three trips along with Braking the bank…. Our time should also be considered…. Did not get any breaks…. ( Over, Military, Disability or any other)…. Paid full price and them some…. Our fault for not walking but $2,000 had us between Flat tires and a Brick wall…. Bob & Denise P…. Burch Run, Mich..

I would give a 10 to the people selling accessories. Very helpful. I’d give a ten to your service representative and the mechanics that helped me. Some of the people know a lot about Rv’s but are a bit sketchy on certain ones. When a company sells a verity of RV it’s hard to know all of them, but somehow you need to. Or have specialists for each one and then network them. The 9 was a guess at an average because I left a message and never got a callback. Not calling back, even to say I have no idea what something is, is worse than not knowing. Bad business move. Your facility is great. I was treated well while I was there.

My advisor Jeff and all staff very friendly and efficient took time to explain what I needed and kept me updated as I went. I never felt pressure or ever like I was being sold something. Came from 3.5 hours away and I was prioritized made very comfortable while I worked from the lounge. Also answered all my questions and took time to explain things. Additionally since I was there most of the day, I witnessed the care taken with all customers and everyone was very happy/nice and the entire process from first phone call to service complete was a surprisingly easy and pleasant experience

Thank you!

Loved working with Chris our Sales Rep, John our delivery rep, Sal our Finance guy, Cami our Customer Service rep, and Matt the Delivery Manager. Everyone there made us feel like VIP’s. This is our third RV purchased from General RV and my wife and I can’t say enough about how much we loved working with this entire team. Only thing I would suggest as an improvement would be to offer totes or boxes for transition of contents from the old camper to the new camper.

Fantastic team

I broke the toilet in my coach the night before a trip. Next morning I was at General RV, Luke was working at parts and greeted me with a smile. I explained my problem, he identified which model I needed and determined there was at least one in inventory. Luke brought the box from the back and carried it out to my car! Great service, installation was easy and I left for my trip on time. Thanks

While you had the product I was looking for it was all about the people and my customer experience. Your receptionist, Adam, the sales person, your delivery team, parts department and finance manager are fantastic,

Great service from sales to delivery.

The information that I received in a friendly manner.

As a whole General RV was good to work with and fair on pricing compared to many other dealerships that we received quotes from prior to making our decision on where to purchase from.

Fast friendly service!

Elisha and Mark were very helpful. We explained the repairs that we needed to have done. They kept us informed and repairs were completed in a timely manner.

Did a great job. In and out very quickly. Shelby and Jeremy did a great job. Thanks for there service.

Chad in service stayed on top of my problem, and kept me informed every step of the way.

Danny understood what I wanted quotes were very close... Only complaint is labor rate so high

Good service

The staff worked well together as a team

Super helpful, honest, addressed all concerns.

Professional, competent, courteous service.

the workers there kept you well informed

Easy to work with our sales guy and the entire staff.

I needed a part for my RV awning. The parts representative was knowledgeable and very helpful. They got the part in and shipped it to me.

The Salisbury parts team was attentive, knowledgeable & friendly while I made my purchase.